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<h3>Job Description</h3>
Job Description
You could be a data scientist anywhere. Why us?
<ul>
<li>
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
</li>
<li>
Partner with our VP of Data Science &amp; Analytics, Armando La Rocca (ex-BCG, Better)
</li>
<li>
Disrupt a massive market and take us to a $10B business in the next few years
</li>
<li>
Be immersed in a talent-dense environment and greatly accelerate your career growth
</li>
</ul>
About the opportunity:
Jerry is looking for a Data scientist to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a data scientist, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the data science &amp; analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot &amp; voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Here's what an ex-BCG teammate has to say about joining Jerry:
"The biggest difference between my current role at Jerry and my past life at BCG is being able to feel the direct impact my work has on the business, every day. In consulting, I rarely felt like my work was having any impact on the world, despite advising the largest global corporations. Here, I can see that my work is moving the needle on key company metrics in a matter of weeks. When I say "key," I mean it: I am not talking about secondary KPIs that no one pays attention to, but business-critical metrics that the CEO and the rest of the C-suite look at on a daily basis (think sales, retention, pricing, etc).
The benefit of being a digital-first company is that we are sitting on a treasure trove of data. This means we almost never have to make a decision that's not backed by a robust, statistically significant analysis. While data science can be a support function in some other places (this was something I wanted to avoid), data scientists at Jerry are at the core of the business.
I have also appreciated the professional growth opportunities. I have had flexibility to work on the skills I wanted to develop, be it technical or soft skills. I have found continuous learning to be one of my most important drivers of happiness at work. Getting the space and latitude to work on projects that I am most interested in was all the more important for this reason."
How you will make an impact:
<ul>
<li>
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
</li>
<li>
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
</li>
<li>
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
</li>
<li>
Identify opportunities to automate manual processes and optimize operational efficiency&nbsp;
</li>
</ul>
Preferred experience:
<ul>
<li>
Bachelor’s degree in a quantitatively or intellectually rigorous discipline
</li>
<li>
1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in data science/business analysis
</li>
<li>
High level of comfort with SQL or Python
</li>
</ul>
Who you are:
<ul>
<li>
You have a framework for problem solving and live by first principles
</li>
<li>
You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
</li>
<li>
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Data Scientist

<h3>Job Description</h3>
Job Description
Start Date:&nbsp;Immediately
Worker Type:&nbsp;On-site
Worksite Location:&nbsp;Boston, MA
JOB DESCRIPTION
This individual will provide support for GxP Facility Operations/Engineering department at Pharmaceutical client GxP sites as part of the Reliability Engineering team. The ideal candidate will be responsible for ensuring the reliability and performance of our equipment/systems through Reliability best practices and continuous improvement initiatives. This role will also execute documentation/forms/spreadsheets to roll out Maintenance and Reliability Best Practices for new and existing equipment, facilities and utilities at GxP sites including asset management, calibration, preventative maintenance and spare parts. This resource will work collaboratively with stakeholders from Maintenance, Metrology, Engineering, Commissioning &amp; Qualification, End users and Quality Assurance to complete asset hierarchy, calibration assessments, criticality assessments, work packages, and spare parts through change request submission in the Computerized Maintenance.
Compensation: $100,000 to $115,000
Benefit package for this role includes, Health, Dental, Vision, 401K, Life and Disability, PTO, and Holiday time off.
REQUIRED SKILLS AND EXPERIENCE
• Candidate must possess an aptitude for mechanical and electrical systems. How they operate, how they fail, ways to extend equipment reliability and life.
• Minimum engineering degree, or demonstrated equivalent experience
• Strong understanding of the application of Good Engineering Practices and Maintenance Best Practices and Reliability Engineering impact to a Facility Maintenance Program
• Understanding and application of technical principles, theories, and concepts in the field, GMP, ISO, GAMP, ANSI
• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
• Experience working with a Computerized Maintenance Management System (CMMS)
• Experience developing metrics/KPIs to track progress and continuous improvements.

Reliability Engineer

<h3>Job Description</h3>
Date Posted:
2025-08-13
Country:
United States of America
Location:
MA600: Andover, MA 366 Lowell St 366 Lowell Street , Andover, MA, 01810-5423 USA
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements: 
The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance: 
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.&nbsp; We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.&nbsp; Our team solves tough, meaningful problems that create a safer, more secure world.
Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.&nbsp; Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.&nbsp; Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation.&nbsp; Our focus area is product support, including the following disciplines:&nbsp; Reliability System Safety and Supportability.
What You Will Do:
As a Principal Systems Engineer,&nbsp;you’ll&nbsp;be an integral part of the Life Cycle Engineering (LCE) team interfacing directly with team members and stakeholders including customers and program leaders.&nbsp;
In this role, you’re responsible for SLICWave database maintenance and manipulation, as well as the development and maintenance of detailed Logistics Supportability Analysis and Provisioning data for parts.
Additional responsibilities will include:
<ul>
<li>
Developing and maintaining supportability analyses and provisioning data
</li>
<li>
Collaboration with cross-product teams including Chief Engineers, Program Directors and Program Managers
</li>
<li>
Applying advanced logistics principles to develop complex program level concepts and plans
</li>
<li>
Providing support for proposal development and BOE writing
</li>
</ul>
Occasional Domestic and International Travel May Be Required
This job is posted as ONSITE, and is based at Raytheon’s Andover, MA facility
Responsibilities to Anticipate:
Developing and maintaining supportability analyses and provisioning data, candidate would also be working under consultative direction to apply advanced logistics principles to develop complex program level concepts and plans, as well as potentially supporting proposal development and BOE writing.
Qualifications You Must Have:
<ul>
<li>
BS&nbsp;in a STEM&nbsp;discipline or BA in Mathematics, Computer Science, Chemistry&nbsp;or Physics and 8 years of prior relevant experience or Advanced degree with a minimum 5 years of experience
</li>
<li>
Experience with data collection and/or analysis
</li>
<li>
The ability to obtain and maintain a US security clearance. US citizenship is required as only US citizens are eligible for a security clearance.
</li>
</ul>
&nbsp; Qualifications We Prefer:
<ul>
<li>
Experience with various areas of the Technical Data Package (drawings, parts lists, and electrical schematics) and experience generating/interpreting Parts List
</li>
</ul>
<ul>
<li>
Experience utilizing EAGLE, POWERLOG or SLICWave database tools
</li>
<li>
Experience in the development and maintenance of Logistics Management Information (LMI) in accordance with MIL-STD-1388-2B, GEIA-STD-0007, or MIL-PRF-49506
</li>
<li>
Experience reviewing and understanding system drawings
</li>
<li>
Experience in understanding a generation breakdown
</li>
<li>
Experience with Microsoft Office applications including Microsoft Excel, Powerpoint
</li>
<li>
Proposal support experience
</li>
<li>
Experience with Logistics Plans
</li>
<li>
Earned Value Management System (EVMS) certification and application
</li>
<li>
Supply chain familiarity
</li>
<li>
"Hands on" experience with hardware repair and maintenance a plus
</li>
<li>
Experience working in a project management environment
</li>
<li>
Strong interpersonal and communication skills
</li>
</ul>
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More &amp; Apply Now!
Please consider the following role type definition as you apply for this role
Clearance Information: This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: <a href="https://www.state.gov/m/ds/clearances/c10978.htm" target="_blank">https://www.state.gov/m/ds/clearances/c10978.htm</a>
The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms

Principal Logistics System Engineer

<h3>Job Description</h3>
Date Posted:
2025-08-13
Country:
United States of America
Location:
MA131: Tewksbury, MA Bldg 1 Assabet 50 Apple Hill Drive Assabet - Building 1, Tewksbury, MA, 01876 USA
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements: 
Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​
Security Clearance: 
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon is seeking a&nbsp;Principal Systems Security Engineer Anti-Tamper/Program Protection (P4) to join our elite Systems Security Engineering (SSE) team for the Systems Directorate in developing solutions to protect the Warfighter’s technology advantage. Systems Security Engineering creates holistic security solutions leveraging Cyber Security, Software Assurance and Supply Chain Risk Management to support Program Protection Implementation on embedded weapons systems. Join our highly visible team and perform technically challenging assignments, which will directly contribute to protecting our nation and our Warfighters. This is an onsite position at Raytheon in Massachusetts.
What You Will Do
<ul>
<li>
Support implementation of SSE solutions into RTX products
</li>
<li>
Interact with customer to define SSE requirements, solutions, trades, costs, implementation, system impacts and effectiveness
</li>
<li>
Support developing plans and estimates, task execution, project tracking, reporting, and risk identification and mitigation plans
</li>
<li>
Plan and guide SSE implementations in customer systems
</li>
<li>
Consult and assist program line management with SSE architectures and issues
</li>
<li>
Attack threat modeling / Critical Program Information Assessments
</li>
<li>
Developing top-level system requirements, and flowing down requirements and implementation concepts to subsystem
</li>
<li>
Understanding, and compliance with DoD technology release and export licensing policies
</li>
<li>
Validate secure configuration of routers, switches, firewalls, servers, operating systems, applications, and other assets, using DoD approved scanning and assessment tools such as ACAS, STIG, SCAP Compliance Checker, and HBSS
</li>
</ul>
Qualifications You Must Have
<ul>
<li>
Typically requires a Bachelor’s Degree in Science, Technology, Engineering or Mathematics (STEM) and 8 years of prior relevant experience
</li>
<li>
Active and transferable U.S. government issued DoD Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
</li>
<li>
Experience in System Security Engineering, computer technology reverse engineering, AT, cybersecurity or embedded security
</li>
<li>
Experience in designing, implementing, testing and fielding real-time embedded security-oriented solutions on Department of Defense (DoD) programs with secure systems technologies, methodologies, policies and guidelines
</li>
<li>
Experience in generating systems requirements, design and architecture artifacts, plans and/or policies
</li>
</ul>
Qualifications We Prefer
<ul>
<li>
Experience in generating Anti-Tamper, Cyber Security and/or program protection requirements, design and architecture artifacts, plans, and/or policies
</li>
<li>
Experience in design, development and fielding of SSE systems
</li>
<li>
Software, Firmware, &amp; Microelectronics Engineering, Cryptography and FPGA design
</li>
<li>
Attack threat modeling / Critical Program Information Assessments
</li>
<li>
Experience in the implementation and business growth of SSE implementation throughout the entire life cycle
</li>
<li>
Experience in solutions meeting robust SSE systems security requirements
</li>
<li>
Advanced Degree in Electrical Engineering, Systems Engineering, Mechanical Engineering, Engineering Mechanics, Computer Science, Engineering Science, Business Administration and/or Robotics
</li>
<li>
Cyber Certifications in accordance with DoDD 8570/DoDD 8140 such as CISSP, GSLC, CEH
</li>
<li>
Broad understanding of technology and working knowledge of DODI-S-5230.28
</li>
<li>
Aircraft/weapons integration experience
</li>
<li>
Candidate must exhibit an exceptional degree of ingenuity, creativity and resourcefulness
</li>
<li>
Excellent interpersonal skills with the ability to interact positively with coworkers, suppliers, stakeholders and customers in a team environment
</li>
<li>
Experience contributing in a team environment for the purpose of developing creative solutions to technical problems
</li>
</ul>
What We Offer
<ul>
<li>
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation
</li>
<li>
Relocation Eligible – Relocation assistance is available
</li>
</ul>
The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms

Principal Systems Engineer - Anti-Tamper / Program Protection (P4)

<h3>Job Description</h3>
Job Description
This individual will provide support for GxP Facility Operations/Engineering department at Pharmaceutical client GxP sites as part of the Reliability Engineering team. The ideal candidate will be responsible for ensuring the reliability and performance of our equipment/systems through Reliability best practices and continuous improvement initiatives. This role will also execute documentation/forms/spreadsheets to roll out Maintenance and Reliability Best Practices for new and existing equipment, facilities and utilities at GxP sites including asset management, calibration, preventative maintenance and spare parts. This resource will work collaboratively with stakeholders from Maintenance, Metrology, Engineering, Commissioning &amp; Qualification, End users and Quality Assurance to complete asset hierarchy, calibration assessments, criticality assessments, work packages, and spare parts through change request submission in the Computerized Maintenance.

Jr. Reliability Engineer

<h3>Job Description</h3>
Leading Global Pharma manufacturer is seeking Sr Manager of Data Science with pharma marketing optimization experience. This is an individual contributor role building models.
 
Responsibilities
 
<ul>
<li>Partner with marketing and omnichannel teams to address business questions and optimize marketing strategies.</li>
<li>Conduct patient journey analyses, HCP segmentation, and marketing mix optimization from a digital perspective.</li>
<li>Develop predictive models, MMM, AI-powered tools, and attribution solutions to enhance resource allocation and improve engagement.</li>
<li>Lead the design of statistical and machine learning models to quantify marketing impact and patient interactions.</li>
<li>Monitor key digital metrics, providing actionable insights to brand managers on field, email, media, and website performance.</li>
<li>Collaborate with third-party vendors to ensure optimal measurement strategy and data availability for marketing evaluation.</li>
</ul>
 
Qualifications
 
<ul>
<li>Bachelor’s degree required; advanced technical degree preferred.</li>
<li>3+ years of experience in advanced analytics in pharmaceuticals.</li>
</ul>
 
Required Skills
 
<ul>
<li>Expertise in media mix modeling (MMM) OR predictive analytics, statistical analysis, and machine learning. GenAI and LLM nice to have</li>
<li>Strong SQL skills for data extraction and manipulation.</li>
<li>Proficiency in Python or R for data modeling.</li>
<li>Experience in marketing analytics.</li>
<li>Excellent communication skills to relay data findings in business terms.</li>
</ul>
 
Send your resume for consideration to <a href="mailto:ilana@analyticrecruiting.com" target="_blank">ilana@analyticrecruiting.com</a>
 
```

Sr Manager Data Science - MMM Pharmaceuticals

<h3>Job Description</h3>
Job Description
Job Summary: We are seeking a skilled Applications Engineer to join our team, specializing in thick film ceramic PCB and microelectronics assembly. The ideal candidate will have a strong background in electronic materials, circuit design, and PCB manufacturing processes. This role involves working closely with customers to understand their requirements, providing technical support, and developing innovative solutions.
Key Responsibilities:
<ul>
<li>Design and develop thick film ceramic PCBs and assemblies for various applications.</li>
<li>Collaborate with customers to understand their technical requirements and provide tailored solutions.</li>
<li>Conduct feasibility studies and prototype development.</li>
<li>Provide technical support and troubleshooting for manufacturing processes.</li>
<li>Work with cross-functional teams to ensure product quality and performance.</li>
<li>Stay updated with industry trends and advancements in thick film technology.</li>
<li>Prepare technical documentation and reports.</li>
<li>Prepare customer technical quotes and part costing</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree in Electrical Engineering, Materials Science, or a related field.</li>
<li>Minimum of 3 years of experience in thick film ceramic PCB design and assembly.</li>
<li>Proficiency in CAD software and circuit simulation tools.</li>
<li>Strong technical aptitude with excellent problem-solving skills.</li>
<li>Strong understanding of electronic materials and manufacturing processes.</li>
<li>Excellent problem-solving skills and attention to detail.</li>
<li>Effective communication skills and ability to work in a team environment.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience with high-temperature materials and processes.</li>
<li>Knowledge of reliability testing and failure analysis.</li>
<li>Familiarity with industry standards and regulations.</li>
</ul>
Benefits:
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional growth and development.</li>
<li>Collaborative and innovative work environment.</li>
</ul>

Applications Engineer

<h3>Job Description</h3>
Job Description
 
Scope of work
Technicians should have either site/data center knowledge or certifications to handle network tasks and wireless Access Point installation at height. 
These technicians must have basic network knowledge to work as a local support instance for remote resolver groups or to work on detailed described service request mentioned under scope section. 
Technician should take care of below things while visiting site/data center/network rooms: 
Requirements for SiteSurvey Engineer: 
<ul>
<li>Should have at least 3-4 years of experience in conducting physical and active wireless surveys, and also preparing reports. </li>
<li>Should carry his own laptop with survey tool. </li>
<li>Should be proficient in English and local language in respective countries. </li>
<li>Should have necessary health and safety certifications applicable in respective countries. </li>
<li>Should have safety gears based on requirement (Helmet, Goggles, Safety Shoes, reflective jacket etc.) </li>
<li>Should have license to work at heights based on local legal requirements. </li>
<li>Should carry hotspot or mobile with data pack and will not depend on internet from client to provide remote access. </li>
<li>Should have experience in identifying and installation of various type of passive cables and SFPs. </li>
<li>L1 knowledge of network configuration and troubleshooting will be an added advantage. </li>
</ul>

Network support engineer

<h3>Job Description</h3>
Job Description
OUR COMPANY: 
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.  
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
The AV Tier 2 Tech or Escalations Technician II supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to a wide array of clients. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Escalations Technician II provides Level-2 support. 
**THIS POSITION MAY REQUIRE UP TO 65% TRAVEL.
KEY RESPONSIBILITIES:
<ul>
<li>On-site technician with the knowledge and skillset to fix 99% of issues in rooms</li>
<li>Configuration of endpoints and infrastructure</li>
<li>Preparation of room audits ensuring technology can work at optimum level</li>
<li>Performs preventative maintenance to ensure equipment and room is ready for use</li>
<li>Responsible for identifying defective/failed equipment and providing solutions</li>
<li>Perform on site User Acceptance testing</li>
<li>Install software upgrades</li>
<li>Provide strong client level support to users, with a predisposition to de-escalate technical fails</li>
<li>Perform break fix (user reported incident) tasks within target service level agreements response window</li>
<li>Form strong partnerships with local help desk, building facilities, events, executive support, and EA's of high profile staff</li>
<li>White glove technical support for C-suite and high level management </li>
<li>Provide VC focused support for high profile events reported network related call escalation issues</li>
<li>Maintains up to date knowledge of relevant industry standard hardware as well as proprietary tools</li>
<li>50% Travel to customer sites as required</li>
</ul>
Must Have Experience with Audio Visual Troubleshooting, maintenance and signal flow to be considered.
ESSENTIAL CRITERIA:
<ul>
<li>Ability to be self-motivated and accountable in a fast-pace, independent environment</li>
<li>Ability to think creatively as well as methodically regarding technical issue</li>
<li>Technical skills must include a knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC and other AV/VC related hardware and signal flow</li>
<li>Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required</li>
<li>Strong interpersonal, customer service, and conflict resolution skills</li>
<li>Willingness to learn and adapt to client culture</li>
<li>Ability to work both independently as well as with a team</li>
<li>Must have critical thinking and problem solving ability</li>
<li>Be flexible and adaptable to change and hours of work, to meet the needs of the customer</li>
<li>Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work</li>
</ul>
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 
Pay Range$62,000—$83,000 USD

Audio Visual Tier II Support Field Technician

<h3>Job Description</h3>
Job Description
At Hi Marley, we're not just a technology company—we're on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.
As we continue to grow, we are looking for a Senior Software Engineer who has a passion for developing software solutions to join our engineering team. The ideal candidate will have deep experience working in high-volume production environments, designing and building distributed architectures utilizing various cloud services (AWS Lambda/SQS/etc.), web application frameworks (Node/React) and database technologies (MongoDB/DynamoDB/MySQL/etc.). They will be a key member of a small team developing and supporting applications in a microservice architecture of a next-generation communication platform for the insurance industry. Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week.
What You'll Do:
<ul>
<li>Design, develop and collaborate with the team in the implementation of new and improvement of existing functionality within the Hi Marley architecture</li>
<li>Assist in solving complex problems and transform them into business solutions</li>
<li>Mentor and participate in reviews of other projects, offering valuable feedback</li>
<li>Work with the team to develop stories and acceptance criteria</li>
<li>Contribute to a highly motivated, positive, high energy work environment</li>
<li>Technically own a part of the Hi Marley platform</li>
<li>Help drive Marley's user and developer experience towards the future</li>
</ul>
What We're Looking For: 
<ul>
<li>Typically has 5+ Years of Software Development Experience. Candidates with more experience are encouraged to apply as well.</li>
<li>Track record of successful delivery of high-quality applications and features to production systems</li>
<li>Experience with distributed architectures, ideally in the AWS ecosystem</li>
<li>Experience with relational and document-oriented databases. Including tuning and scaling</li>
<li>Passion for test frameworks, CI/CD pipelines and code management tools</li>
<li>Passion for design patterns and refactoring</li>
<li>Experience in Node, Typescript, and modern frontend frameworks (React) preferred</li>
</ul>
At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future.
Who We Are: Hi Marley has three core values that are the foundation of our company culture, which every employee embodies: 
<ul>
<li>Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.</li>
<li>Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.</li>
<li>Ubuntu "I am because we are" - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.</li>
</ul>
Benefits and Perks: On top of an exciting, supportive and intellectually curious workplace, we provide:
<ul>
<li>Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.</li>
<li>Open vacation policy - we all work hard and take time for ourselves when we need it</li>
<li>Competitive salary and generous stock options - we all get to own a piece of what we're building</li>
<li>A fun, lively startup culture</li>
<li>Core values-based leadership</li>
<li>A culture of employee engagement, diversity and inclusion</li>
<li>Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup</li>
</ul>
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: <a href="https://e-verify.uscis.gov/web/OnlineResources.aspx" target="_blank">https://e-verify.uscis.gov/web/OnlineResources.aspx</a>

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