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<h3>Job Description</h3>
Job Description
Job Title: Field Service Technician
Location: Boston, MA
Coverage area: Greater Boston area
Department: Service (Operations)
Reports to: Service Manager
FLSA Status: Hourly,Non -Exempt

SUMMARY: The Field Service Technician provides customer service in person and/or by telephone to customers in and around the greater Boston area. Technicians will also help fulfill the needs of the maintenance schedule when needed by performing preventative maintenance on parking access, as well as software and/or hardware. Works with upper-level support to troubleshoot/setup/configure car access systems to include LAN (Local Area Networks). Effectively understands and troubleshoots basic setup of credit card configuration within the PARCS (parking access &amp; revenue control system) network.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Perform field repairs on parking access system and building access systems, software and/or hardware related</li>
<li>Troubleshoot and correct problems on devices/equipment, down to board level, low voltage</li>
<li>Correct/fixes; minor to complex software issues on parking/access systems</li>
<li>Understand and troubleshoot the entire setup of a SKIDATA network (LAN)</li>
<li>Properly identifies all network devices on a LAN (router, modem, switch etc.)</li>
<li>Can properly use handheld devices like, but not limited to, multi meter, Network tester, toner, etc.</li>
<li>Understand basic relay logic</li>
<li>Works with upper-level support to setup/configure firewall, router, and other network devices</li>
<li>Provides effective customer service, to internal and external customers</li>
<li>Properly identifies when higher level support is needed. Work closely with peers and support team to ensure customer expectations are met</li>
<li>Effectively execute troubleshooting instructions from higher level support</li>
<li>Properly maintain vehicle status and maintenance, as required</li>
<li>Properly maintains his/her inventory levels, by properly transacting in ERP (SNOW) system</li>
<li>Communicates effectively with service coordinator, advisors, and service management team</li>
<li>Responsible for transactions for assigned work orders (WOs) in ERP system on a per WO basis (parts and labor), also to include maintenance checklist, as required by existing processes</li>
<li>Perform monthly preventative maintenance – scheduled inspection, cleaning, lubricating, and adjusting of the equipment</li>
<li>Other duties, as assigned</li>
</ul>

QUALIFICATIONS:
This is an experienced position within the Service Department.To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
<ul>
<li>Must be at least 21 years old, with a valid driver’s license; have and maintain a driving record clean of any major or numerous violations</li>
<li>Must be able to drive to field / customer locations to perform field work</li>
<li>Working knowledge of Windows Server 2008/2012/2016, SQL, Windows OS 7, 10 and above, and network firewall configurations</li>
<li>Must possess aptitude to learn new technologies</li>
<li>The ability to work independently all while keeping others informed of your processes and progress via multiple avenues – including ERP System, email, and/or phone</li>
<li>Proficiency in Microsoft Project, Excel, and PowerPoint</li>
<li>Must be able to complete SKIDATA technical certified training courses – within 24 months; or has completed required certified courses in the technical career track. &nbsp;Specific product/equipment and software training supplied by SKIDATA</li>
</ul>
 
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) or equivalent and two (2) years of training/experience in related field required, or equivalent combination of education and experience.&nbsp; Good skills in the use of hand tools required – experience using ERP software a plus.&nbsp;
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Driver's License, in state of residence. 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to drive motor vehicle; sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception; standing for long periods of time; climbing ladders, stairs, ramps; handling and assembling small parts, use of a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including oscilloscopes, ammeters, and computers/digital equipment. WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and/or automobiles. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud.
TRAVEL:
There may be occasional travel outside of the employee’s regular region; this travel may be by airplane or vehicle and will be planned with as much advanced notice as possible.
SCHEDULE:
Monday through Friday – Available 8am – 5pm.&nbsp; Saturday and Sundays – Possible with advance notification. The general hours of the position are&nbsp;Monday&nbsp;through&nbsp;Friday&nbsp;(8 a.m. to 5 p.m.); however, the expectations are that you be flexible to work as the needs of the business require.&nbsp; This may require occasional overtime; working&nbsp;on Saturday/weekends; and/or before or after the hours of&nbsp;8 a.m. to 5 p.m.&nbsp;Technicians are required to be on an on-call rotation for one week per month.&nbsp; Supervisor will give as much advance notice as possible and try to evenly distribute hours based on business needs among the employees with skills, knowledge and ability for the work that needs to be accomplished.
SKIDATA Inc. is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. EEO M / F / D / V
Company DescriptionWe change the World of welcoming People - At SKIDATA, we are committed to transforming access into a warm welcoming experience. Central to our approach are our two core domains – Parking &amp; Mobility and Sports &amp; Entertainment. In these areas, we focus on creating optimal synergies and developing innovative access solutions, ensuring every visitor interaction is smooth, safe, and memorable. Not just by selling the best solutions, but by adding true value for our clients and demonstrating the positive impact of making people feel welcome. With our access solutions, we want to inspire you to extend that feeling of being welcome to YOUR visitors and guests all over the world, whether they are entering car parks, mountain destinations, stadiums, arenas, or attraction parks. 
<h3>Company Description</h3>
We change the World of welcoming People - At SKIDATA, we are committed to transforming access into a warm welcoming experience. Central to our approach are our two core domains – Parking &amp; Mobility and Sports &amp; Entertainment. In these areas, we focus on creating optimal synergies and developing innovative access solutions, ensuring every visitor interaction is smooth, safe, and memorable. Not just by selling the best solutions, but by adding true value for our clients and demonstrating the positive impact of making people feel welcome. With our access solutions, we want to inspire you to extend that feeling of being welcome to YOUR visitors and guests all over the world, whether they are entering car parks, mountain destinations, stadiums, arenas, or attraction parks.

Field Service Technician

<h3>Job Description</h3>
Job DescriptionAt BETA Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture. The HIRF (High Intensity Radiated Field) &amp; Lightning Certification Engineer is responsible for providing design and testing support to other design teams on all the electromagnetic effects: EMI, HIRF, Lightning and static. You will be part of a small team acting as subject matter experts on these topics, providing design guidelines and assistance in test preparation and execution to the broader engineering team. Your curiosity will be leveraged to conduct both certification and research projects to continually improve design practices of both the aircraft and its systems, using BETA’s state-of-the-art test facilities. Your time will be spread between theoretical or analytical documentation and practical or manual work on test fixtures and test execution.How you will contribute to revolutionizing electric aviation:
<ul>
<li>Interact with the certification authorities to define lightning, RF and EMI requirements</li>
<li>Coordinate and perform aircraft-level electromagnetic tests</li>
<li>Coordinate equipment and system level tests with the various design teams</li>
<li>Collect the test results and prepare the reports required for certification</li>
<li>Document best-practice EMI design guidelines for designers to use</li>
</ul>
Minimum Qualifications:
<ul>
<li>Electrical Engineering or Physics background</li>
<li>Good understanding of the physics of electromagnetics</li>
<li>Good understanding of the certification processes</li>
<li>High energy, self-motivated, organized and detail-oriented</li>
<li>Good team, communication and leadership skills</li>
</ul>
Above and Beyond Qualifications:
<ul>
<li>Experience certifying aircraft for electromagnetic aspects</li>
<li>DO-160 / MIL-STD-461 testing experience</li>
<li>Hands-on capabilities to prepare test articles</li>
</ul>
Physical Demands and Work Environment:
<ul>
<li>A car is required to visit the various test installations</li>
</ul>
The wage listed here reflects our best faith estimate for this role. We pay competitively and base compensation on a variety of factors including skills, experience, industry background, and the evolving needs of the role. We remain committed to fair and equitable pay and we're happy to discuss during the interview process.Build electric airplanes with us! We encourage all driven candidates to apply, even if they do not meet every listed qualification. We are an equal opportunity employer. Employment decisions are based on merit, competence and qualifications and will not be influenced in any manner on race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, disability, veteran or military status, genetic information, pregnancy, or any other protected characteristic under federal, state, or local law. BETA complies with all applicable federal, state and local non-discrimination laws and does not tolerate discrimination of any kind in our workplace. Employment offers are contingent upon the successful completion of a background check. BETA Technologies participates in E-Verify.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

HIRF & Lightning Certification Engineer \u007C Certification

<h3>Job Description</h3>
Job Description
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world's largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.
Position Summary: NPI Design Engineering Intern 2026Summer Internship Program
Location: Nashua, NH
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEM's globally. Our global headquarters are located in Nashua, NH and we have design, sales and manufacturing locations globally. We are currently seeking a Design Engineering Intern to join our team. The position will be located in Nashua, NH.
RESPONSIBILITIES:
The Design Engineer Intern will support one or more NPI Engineers in all aspects of daily work.
What you'll do:
Gain Experience!
<ul>
<li>Process mapping / validation analysis against design entitlement</li>
<li>Time studies / line balancing</li>
<li>Quality /SPC / defect analysis and risk assessment</li>
<li>Prototype / low volume manufacturing</li>
<li>Process design improvement</li>
<li>Product and process transfer to alternate manufacturing sites</li>
<li>Manual, Semi, Automated tooling design</li>
<li>Operator training</li>
<li>Product derivative design adaptation to current manufacturing processes</li>
<li>Process documentation creation / revision and Technical paper (TMS ) creation / revision</li>
<li>Coordination with relating groups: Program Management, Product Engineering, Development Engineering, Mechanical and Signal Integrity, Geographic Manufacturing Sites and suppliers</li>
<li>Product packaging design and testing</li>
</ul>
QUALIFICATIONS:
A strong candidate will have completed their freshman, sophomore, or junior year in mechanical engineering or industrial engineering. A graduate level student studying engineering, and with a possible interest in design, product engineering, project management, or business related fields.
<ul>
<li>Demonstrated computer skills including MS Excel and MS PowerPoint</li>
<li>Experience with Autocad, ProEngineer, VISIO is a plus</li>
<li>Verbal and written communication skills</li>
</ul>
Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at<a href="http://www.amphenol-icc.com" target="_blank">www.amphenol-icc.com</a>
Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at <a href="https://www.amphenol-cs.com/" target="_blank">https://www.amphenol-cs.com/</a>

NPI Engineering Intern - Summer 2026

<h3>Job Description</h3>
Job DescriptionDescription:
Haigh-Farr is a premier antenna design, manufacturing and test house developing products used across all platforms in the aerospace industry including missions to Mars, the International Space Station and products fielded to the U.S. Military supporting the warfighter. In our over 50-year history we have enjoyed steady, planned growth. In 2020, Haigh-Farr plans to further grow our team and capabilities to meet increasing demand and to expand into new markets and antenna technologies.
Haigh-Farr is seeking a Junior RF Engineer with experience or education in the design and development of antennas and their support equipment. Our core antenna technologies include, but are not limited to, stripline and microstrip. The individual will work closely with colleagues and customers to identify RF hardware requirements and create new designs as well as support customer proposals for new projects. We are seeking an engineer who will lead advances in existing technology and push new RF technology to help expand our product offerings. Qualified engineers will support design, performance verification and fabrication.
Requirements:
Responsibilities:
<ul>
<li>Antenna design from initial concept through prototype development, production and test.</li>
<li>Communicate with customers to determine operational requirements and create designs that meet or exceed those needs.</li>
<li>Provide manufacturing and test support, including RF and Environmental testing (vibration, shock, thermal and thermal vacuum are all done in house).</li>
<li>Contribute to proposal creation and customer presentations.</li>
<li>Contribute to multiple unique and custom projects.</li>
<li>Some travel may be required.</li>
</ul>
Job Benefits:
<ul>
<li>Hands on learning environment where engineers are involved in all aspects of antenna design, production and test including: business development, design, manufacture, test, and customer support.</li>
<li>Opportunity to work with top tier customers including large government contractors and government organizations.</li>
<li>Opportunity to support exciting aerospace programs – our antennas have been to Mars!</li>
<li>Opportunity to work with leading RF professionals who are well respected across the industry.</li>
</ul>
Qualifications:
<ul>
<li>BS in Electrical Engineering or related discipline</li>
<li>Proficient in HFSS, ADS, MATLAB (or similar antenna simulation tools)</li>
<li>3+ years’ experience in the design and test of RF components, however new graduates will be considered</li>
<li>U.S. citizenship required, must have the ability to obtain or maintain DoD SECRET clearance</li>
</ul>
Why should you join Haigh-Farr?
Haigh-Farr is a fast paced, growing company that recognizes employees with a promote-from-within philosophy. We believe in a friendly work environment where employee contributions are well received and a key component to our success. Our facility features state of the art technology and the latest manufacturing and testing capabilities. Please see more details about our benefits below.
<ul>
<li>Health Insurance Plan with Health Reimbursement Feature, Dental Insurance and Vision Insurance</li>
<li>Flexible Spending Accounts – Health and Dependent Care</li>
<li>Company Paid Disability Insurance and Group Term Life Insurance</li>
<li>Paid Vacation, Holidays, and Sick Time</li>
<li>401K with Company Match</li>
<li>Competitive salary, commensurate with experience and capabilities</li>
<li>Company Sponsored Social Events – pizza luncheons, golf outings, food truck BBQ luncheons, Holiday Parties</li>
<li>Wellness Prevention – Annual In-House Flu Clinic, Gym Membership discount through Health Insurance Plan</li>
</ul>
Life in Bedford, NH:
Haigh-Farr is located in beautiful income and sales tax-free Southern New Hampshire, just outside of the state’s largest city, Manchester. Bedford offers great schools, a low cost of living and convenient access to highways and the airport. You can find great dining and wonderful activities including a summer farmers market, food truck festival, and kid-friendly museums and parks all within the region. For the outdoor enthusiast, Bedford is about 1 hour’s drive to the East to the scenic New England coast and 1 hour’s drive to the North to the Mountains and Lakes Region for summer activities, ice fishing, hiking and skiing. Boston is 1 hour’s drive to the South and offers world-class dining, museums, professional sports and universities.

Junior RF Engineer

<h3>Job Description</h3>
Job Description
Description
Performs a variety of duties in the electronic, mechanical, electromechanical, and/or optical areas. Constructs, troubleshoots, calibrates, adjusts, tests, diagnoses, and maintains equipment, components, devices, or systems. Works from schematics, engineering drawings and written or verbal instructions. Operates related equipment; conducts tests and reports data in prescribed format. Performs calibration and alignment checks; makes adjustments, modifications, and replacements as directed; prepares prescribed compounds and solutions. Exclude technicians working in production or quality assurance.
Your duties and responsibilities include the following:
• Perform integration, assembly, and test of new systems vehicles and auxiliary equipment from work instructions and assembly drawings
• Perform testing and troubleshooting with engineering and software development in order to identify and correct system level problems with vehicles and auxiliary equipment
• Must be able to read and understand diagnostic data
• Must be able to read and understand Technical schematics
• Must be able to setup and use test equipment including oscilloscopes, signal generators, and other input/output electronic test equipment
• Must be familiar with general computer operation
• Must be able to perform basic soldering
• Performs diversified duties to troubleshoot PWBA's, Assemblies and Modules
• Troubleshoot complex Analog and Digital circuits to the component level
• Make recommendations to improve current procedures and assist Manufacturing Engineering in implementing new procedures
• Work within limits of prescribed procedures to produce a sufficient quantity of working PWBA's, Assemblies or Modules to support the Master Production Schedule
• Discuss technical problems encountered while troubleshooting or testing with Engineering
Skills &amp; Qualifications
Associates Degree or other 2 year technical degree in related discipline and 3 years of related experience; or High School Diploma or equivalent and 5 years related experience.
Must be able to obtain and maintain a secret clearance 
Bonus points for...
J-STD soldering certification, or ability to obtain
IPC 610 certification for the Acceptability of Electronic assemblies, or ability to obtain
IPC 620 certification for Requirements and Acceptance for Cable and Wire Harness Assemblies, or ability to obtain
Job Type &amp; Location
This is a Contract position based out of Pocasset, MA.
Pay and Benefits
The pay range for this position is $25.00 - $37.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pocasset,MA.
Application Deadline
This position is anticipated to close on Nov 21, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email <a href="mailto:actalentaccommodation@actalentservices.com" target="_blank">actalentaccommodation@actalentservices.com</a> for other accommodation options.

Engineering Technician (Multiple Openings)

<h3>Job Description</h3>
Job DescriptionSr. GaN Device Engineer
Job Title: Sr. GaN Device Engineer Location: Somerville, MA - will provide relocation assistance! Compensation: $150K - $250K DOE Requirement: MS or PhD w/ 5+ years of Gallium Nitride (GaN) or wide bandgap semiconductor device design&nbsp; Position Overview We are seeking a skilled GaN Device Engineer to join our innovative team. The ideal candidate will be responsible for the design, modeling, and development of Gallium Nitride (GaN) semiconductor devices, focusing on enhancing performance and efficiency in power applications. Key Responsibilities
<ul>
<li>Design and develop Gallium Nitride (GaN) semiconductor devices for various applications.</li>
<li>Perform device modeling and simulation to predict performance characteristics.</li>
<li>Collaborate with cross-functional teams to integrate GaN devices into larger systems.</li>
<li>Conduct experiments and tests to validate device performance and reliability.</li>
<li>Stay updated on industry trends and advancements in wide bandgap semiconductor technology.</li>
</ul>
Qualifications
<ul>
<li>MS (PhD preferred) in Electrical Engineering, Materials Science, or a related field</li>
<li>Proven experience in semiconductor device design, particularly with wide bandgap (GaN or SiC) technology&nbsp;</li>
<li>Strong understanding of power device design and modeling techniques.</li>
<li>Experience with wide bandgap semiconductors and their applications.</li>
<li>Excellent problem-solving skills and ability to work in a collaborative environment.</li>
</ul>
Benefits
<ul>
<li>Medical/Dental/Vision benefits</li>
<li>Vacation/PTO</li>
<li>Stock Option Program</li>
<li>Flexible Work Arrangements</li>
</ul>
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 04/22/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at <a href="mailto:Benefits@CyberCoders.com" target="_blank">Benefits@CyberCoders.com</a> to make arrangements.

Sr. GaN Device Engineer

<h3>Job Description</h3>
Job DescriptionSalary: $70,000-$80,000 
ESCALATIONS ENGINEER Location:Burlington, VT Employment Type:Full-time Reports To:Ted Hyldburg
 WHO WE ARE
Open Approach is a values-driven, client-focused IT services company based in Burlington, Vermont. We deliver exceptional managed technology and phenomenal client support to organizations across New England and beyond. We are a fast-growing Managed Services Provider (MSP) delivering secure, compliant IT solutions to clients in regulated industries. Our team partners with businesses to design and implement IT, cybersecurity, and compliance frameworks that meet strict standards such as NIST, DFARS, and CMMC.
 
We earn our clients business every month by staying relentlessly focused on their success. From the very first interaction to ongoing evolution, we aim to provide seamless experiences grounded in understanding, integrity, and practical solutions. We believe in making thoughtful, informed decisions and creating a lasting impact instead of quick fixes. This translates into long-term relationships with our clients that are rewarding on many levels. At our core, we value equity, humility, excellence, accountability, innovation, and openness. These guide everything we do, from how we collaborate internally to how we support clients through complex technical challenges.
 
We are continually refining our team, enhancing our capabilities, and investing in talent to drive forward meaningful change. We embrace candid feedback, own our outcomes, and strive to improve every day. If that sounds like the kind of company you want to grow with, we would love to hear from you.
 
THE ROLE
Join our dynamic and rapidly growing tech company as a key player in providing outstanding customer experience. We are seeking an enthusiastic, empathetic, personable, self-driven individual undeterred by the challenges that come with working in a small but growing tech company. Day to day tasks can vary significantly; in the morning you could be working through complex issues with a client, then hop on a call for a new prospect engineering assessment. In the afternoon you may start the onboarding of a new client. If you like the tech, but really enjoy client relations and are unafraid of fluctuating technical challenges, continue on below!
 
THE SPECIFICS OF THE JOB
 
Responsibilities
<ul>
<li>Collaborate with coworkers, vendors, and work directly with clients via phone, email, and (occasionally) onsite visits to solve a wide variety of engineering technical issues.</li>
<li>When part of an engineering escalation, take ownership of an issue, seeing it through to the end and use the opportunity to mentor your Support Desk peers.</li>
<li>Be a great, first, technical interface of Open Approach with prospective clients to perform network and systems engineering assessments.</li>
<li>Coordinate and perform the technical onboarding of new clients.</li>
<li>Assist as needed with ongoing technical projects and R&amp;D activities</li>
</ul>
 
Job Requirements
<ul>
<li>Excellent written and verbal skills are imperative (previous Customer Service experience is a plus).</li>
<li>Have the enterprise level skills and awareness to understand and appreciate change control, proper documentation, and communication.</li>
<li>Project Management skills to communicate, develop timelines, communicate them effectively and hold all parties accountable.</li>
<li>Well-versed with Windows Server, Active Directory environments (Active Directory and Group Policy Management, DHCP, and DNS).</li>
<li>Solid Virtualized environment troubleshooting experience (Hyper-V, VMware, and corresponding clustering technologies).</li>
<li>Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS).</li>
<li>Working knowledge of LAN and WAN infrastructure, particularly around switching, firewalls, policies, ingress/egress traffic management, and VLAN creation and management.</li>
<li>Familiarity of VoIP technologies and phone system management.</li>
<li>Security design and best practices for systems and networks.</li>
<li>Cloud infrastructure design and architecture is a plus (Azure, AWS, Microsoft 365 Business Intune).</li>
</ul>
 
Experience
At least 5+ years of technical experience is required. Compensation is negotiable depending on experience.
 
BENEFITS
<ul>
<li>Health, dental, and vision coverage with generous employer contributions</li>
<li>Company-sponsored Life, STD/LTD Disability, and Workers Compensation</li>
<li>401(k) with 4% match starting day one</li>
<li>Generous PTO (starting at 16 days, plus paid holidays)</li>
<li>Fully paid parental leave</li>
<li>Smartphone stipend for on-call rotation</li>
<li>Weekly company lunches, coffee, snacks, and a pet-friendly office</li>
</ul>
 
HOW NOT TO APPLY
<ul>
<li>Forget to write a good cover letter, so that we have no way of knowing how articulate you really are</li>
<li>Include a lot of grammatical and structural errors in your cover letter and resume</li>
<li>Hide your personality so we cant tell a thing about you, other than that you are highly efficient in Microsoft Word</li>
</ul>
 
Thank you for your interest, and best of luck in your search for work.
 
Learn more about us at <a href="http://www.openapproach.com" target="_blank">www.openapproach.com</a>

Escalations Engineer

<h3>Job Description</h3>
Job Description
Field Service Installation Technician
Job Overview
We are seeking a skilled and detail-oriented Field Service Installation Technician to join our team in the defense industry, specializing in shipbuilding and repair. This role focuses on the installation, maintenance, and repair of commercial and military equipment. The ideal candidate has strong mechanical aptitude and hands-on experience with assembly, fasteners, adhesives, and power tools. Regular travel to shipyards and facilities is required to support ongoing maintenance and ensure optimal system performance.
Key Responsibilities
<ul>
<li>Install and test commercial and military equipment per technical specifications and safety standards.</li>
<li>Perform routine and emergency maintenance on ship systems, including mechanical, electrical, and hydraulic components.</li>
<li>Use fasteners, adhesives, and handheld power tools to assemble and repair equipment.</li>
<li>Troubleshoot and diagnose mechanical and electrical issues to ensure efficient operation.</li>
<li>Collaborate with engineering and production teams to optimize performance and support plant maintenance.</li>
<li>Conduct inspections and preventive maintenance for long-term reliability of ship systems.</li>
<li>Document all service activities, including repairs, installations, and tests, in detailed reports.</li>
<li>Adhere to safety protocols and defense industry regulations.</li>
</ul>
Qualifications
<ul>
<li>Minimum 2 years’ experience in field service, maintenance, or repair in shipbuilding, defense, or related industries.</li>
<li>Strong mechanical aptitude with hands-on experience using fasteners, adhesives, and power tools.</li>
<li>Proficient in installation and testing of commercial and military systems.</li>
<li>Ability to read and interpret technical drawings, schematics, and manuals.</li>
<li>Willingness to travel frequently across the U.S. (and occasionally internationally).</li>
<li>Excellent problem-solving, attention to detail, and communication skills.</li>
<li>Valid driver’s license; must pass background checks for defense-related work.</li>
</ul>
Preferred Skills
<ul>
<li>Familiarity with defense industry standards and shipboard systems.</li>
<li>Experience working in marine environments.</li>
<li>Knowledge of diagnostic tools and testing software.</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Pay: $25–$35/hour plus bonus and paid time off (PTO).</li>
<li>Benefits: Comprehensive package including 401(k), medical coverage, and travel allowances.</li>
<li>Career Growth: Opportunities for advancement within the defense and shipbuilding industry.</li>
</ul>
Travel Requirements
<ul>
<li>Approximately 60% domestic travel within the U.S.</li>
</ul>
How to Apply
<ul>
<li>LinkedIn: Connect with Steve for more information.</li>
</ul>
Keywords
Field Service Installation Technician, Mechanic, Mechanical Aptitude, Shipbuilding, Maintenance, Repair, Electrical, Hydraulics, Ship Systems
Additional Opportunities
Explore more roles in Engineering and Automation, including positions in Robotics Engineering, Automation &amp; Controls, and Industrial Automation Systems.

Field Service Installation Technician

<h3>Job Description</h3>
Overview:\n
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
As a Field Service Technician-Network&nbsp;you will install, troubleshoot, repair, and maintain telecommunications products and equipment that TDS sells and leases (Key Systems, PBX, Centrex Systems, and/or other business systems). In this position you will perform work associated with splicing and maintaining outside plant facilities and equipment. You will install, splice, repair, and maintain aerial, buried, and/or underground fiber optic and copper cable. As a FST-Network you will have knowledge of commonly used concepts, practices, and procedures within the field of telecommunications. As the FST-Network you will have direct, face-to-face contact with our customers and are expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks.
In this position you will exceed customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. You will also understand how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products &amp; services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE. As a FST-Network you may be responsible for performing varied or additional duties to meet demands of TDS which may include duties of other Field Services Technician positions.
Due to in-field support and on-call requirements, the individual selected for this position will be required to reside within a 60-minute driving distance from the Ludlow, VT warehouse located at: 111 Main St, Ludlow, VT 05149.&nbsp;
This position can be hired at either a Field Service Technician (requisition ID #2025-28106) or a Field Service Technician-Network (requisition ID #2025-28278) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for.
\n\nResponsibilities:\n
<ul>
<li>Assists with and performs on-site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products &amp; services for new and existing customers. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Pole climbing and operating construction equipment is required. Locates, identifies and marks company underground and buried facilities to prevent facilities from being damaged. Keeps orderly log of all locate requests in our exchange area. Performs cable fault acceptance tests on newly constructed facilities.</li>
<li>Assists with and provides troubleshooting support techniques and corrections. Responds to “trouble” dispatches. </li>
<li>Assists with and provides support for enhancing and maintaining record systems (cross connects, line groups, network elements, etc.). </li>
<li>Provides excellent customer service. Proactively educates and sells TDS products and services to customers. </li>
<li>Gain working knowledge of RUS Standards and Grounding practices associated with splicing and maintenance of outside plant facilities and equipment.</li>
</ul>
\n\nQualifications:\n
Required Qualifications
<ul>
<li>Must have and maintain a valid driver's license.</li>
<li>Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.</li>
</ul>
Other Qualifications
<ul>
<li>Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.</li>
<li>Requires being available for on-call/standby responsibilities and may require occasional travel. Must be willing to work overtime as needed.</li>
<li>Upon hire, must successfully pass all components of the Safety Course curriculum.</li>
<li>Ability to maintain DOT (Department of Transportation) requirements in relation to operating vehicles with a combined GVRW (Gross Vehicle Weight Rating) of &gt;10,000 lbs.</li>
<li>A+ certification and computer networking experience.</li>
<li>Gain an understanding of telecommunication products and services: Inside Wiring/Cable, Internet/Intranet, Bonding &amp; Grounding, Data &amp; Computers/Transmission Concepts, Fiber Optic Transmission, Static Sensitive Equipment, Color Codes, Structured Wiring, Video/CATV/DBS Installation, Inventory Systems, Cable Locating, Battery Maintenance, Key Systems/PBX, Centrex, Switch Maintenance, Voicemail, Special Circuits, Fiber Terminals, Subscriber CXR Terminals, T-1s, ISPs, DSL, ISDN Voice &amp; Data, Testing &amp; Certifying Loops To Support Data, Voice, and/or Video.</li>
<li>Practical knowledge/experience with computer applications including (but not limited to): Databases, Trouble/Repair/Dispatch Systems, Plant Record Systems, MS Outlook, MS Word, and MS Excel.</li>
<li>Ability to work and make decisions independently with little or no supervision.</li>
<li>Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers.</li>
<li>Proven organizational skills and ability to multi-task.</li>
<li>Ability to operate vehicles with manual transmissions.</li>
</ul>
Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may&nbsp;not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role!&nbsp; Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today!&nbsp;
Physical Demands and Work Environment
While performing the duties of this job, the associate is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The associate regularly communicates with customers. The associate is frequently required to move about and reach for items. Frequently required to stoop, kneel, crouch, or crawl. May be required to balance or climb. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
This position may require working outdoors, in mechanical/equipment rooms, and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Benefits
We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
<ul>
<li>Medical Coverage</li>
<li>Dental Coverage</li>
<li>Vision Coverage</li>
<li>Life Insurance</li>
<li>401(k) Plan</li>
<li>Generous Vacation &amp; Paid Sick Leave</li>
<li>Seven Paid National Holidays &amp; One Floating Holiday</li>
<li>Paid Parental Leave (6 weeks after 12 months of employment)</li>
<li>Adoption &amp; Surrogacy Assistance</li>
<li>Employee Assistance &amp; Wellness Programs</li>
</ul>
Associates working 30 or more hours per week additionally have access to:
<ul>
<li>Short-Term &amp; Long-Term Disability</li>
<li>TDS Service Discounts</li>
<li>Education Assistance</li>
<li>Paid Volunteer Time</li>
</ul>
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!&nbsp;
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.
\n\nPay Range (Hr./Yr.):\n$25.13/Hr. - $37.69/Hr.

Field Service Technician-Network

<h3>Job Description</h3>
Job Description
At DIGI we are always Searching for a New Balance.
Our vision is to create new standards.
Using original technology we create new standards for the market - and when these new standards become commonplace, we break with convention and take on the challenge of creating the next standard. We are continually striving to create a new balance.
Responsibilities:
<ul>
<li>Calibrate, perform preventative maintenance, service, and repair equipment on site at customer’s location.</li>
<li>Meet or exceed customer service level agreements</li>
<li>Provide L1/L2 phone support for DIGI service</li>
<li>Perform site surveys prior to installation</li>
<li>Perform installation of equipment</li>
<li>Maintain all documentation as required</li>
<li>Maintain service vehicle and parts inventory</li>
<li>On-call rotation is required to support customer base</li>
<li>Stand, squatting, kneeling in varies environments for long periods of time</li>
<li>Driving long distances between customer locations</li>
<li>Travel will be required with the possibility of 10% of the time including overnight.</li>
<li>All other duties as assigned</li>
</ul>
Qualifications:
<ul>
<li>Associate’s degree or equivalent experience preferred</li>
<li>Prior experience in field service preferred</li>
<li>Valid driver’s license and clean driving record</li>
<li>Basic understanding of electrical and mechanical principles</li>
<li>Good analytical skills for troubleshooting and diagnostics</li>
<li>Ability to become Weights and Measures certified within 6 months of hire</li>
</ul>
Company DescriptionDIGI America is a leader in innovative solutions for food retail and industrial markets. We pride ourselves on delivering cutting-edge technology, exceptional service, and a collaborative work environment that drives success for our customers and employees alike. 
<h3>Company Description</h3>
DIGI America is a leader in innovative solutions for food retail and industrial markets. We pride ourselves on delivering cutting-edge technology, exceptional service, and a collaborative work environment that drives success for our customers and employees alike.

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