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<h3>Job Description</h3>
Job DescriptionDescription:
As our Director of Rooms, you will be accountable for overseeing the organization, staff, and quality of the operations in Guest Services, Housekeeping, and Laundry while providing all guests with quality service and maximizing room revenue.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out</li>
<li>Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards</li>
<li>Notify supervisors of any damages, deficits, and/or disturbances</li>
<li>Ensure that departments achieve or exceed guest's service expectations</li>
<li>Control all purchases for the department, consistently aware of quality and cost</li>
<li>Prepare team member schedules in accordance with budgets and business forecasts</li>
<li>Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions</li>
</ul>
Job Qualifications:
<ul>
<li>Knowledge of budget preparation, payroll, and cost spending controls</li>
<li>Highly motivated team player with strong initiative and desire for achievement</li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance</li>
<li>HSA &amp; FSA plans available!</li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking</li>
<li>Pet Insurance</li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program</li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services</li>
<li>Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work</li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Director of Rooms

<h3>Job Description</h3>
Job DescriptionDescription:
At Terra Fertility, we are reimagining fertility care by making it more accessible through transparent pricing, innovative technology, and comprehensive patient education. We aim to ensure that everyone—regardless of background, language, or identity—feels informed, empowered, and supported throughout their fertility journey. 
 
Role Summary 
 
The Front Desk Coordinator at Terra Fertility plays a critical role in delivering a welcoming and informed patient experience. As the first point of contact, this individual ensures exceptional service in alignment with Terra Fertility’s mission: to reimagine fertility care by improving accessibility, transparency, education, and inclusivity for every patient. This position supports the clinical team in daily operations and works closely with administrative and financial staff to provide seamless care. 
 
Responsibilities 
 
<ul>
<li>Serve as the initial point of contact for patients, ensuring a welcoming and supportive atmosphere. </li>
<li>Check patients in and out for appointments and coordinate scheduling across the clinic. </li>
<li>Monitor patient readiness for appointments and assist in maintaining scheduling compliance. </li>
<li>Schedule appointments for consultations, procedures, and anesthesia as needed. </li>
<li>Check daily outstanding balances and checking verification of benefits for upcoming appointments </li>
<li>Collect and process payments and prepare daily reconciliation batches for finance. </li>
<li>Collaborate with call center and administrative teams for optimal patient communication. </li>
<li>Communicate patient updates with clinical and financial teams using the EMR system. </li>
<li>Support administrative tasks including scanning, faxing, and managing patient forms and records. </li>
<li>Advocate for patient needs and escalate concerns as appropriate to leadership. </li>
<li>Coordinate with the VP of Clinical Operations and Practice Adminstrator to maintain operational efficiency. </li>
</ul>
Employment Details 
 
This is a full-time, non-exempt, on-site position in Dedham, Massachusetts. The position requires availability during daytime clinic hours with occasional rotational weekends and holidays. 
 
Compensation 
 
<ul>
<li>The pay range for this role is $23–$28/hour, based on experience, knowledge, and relevant certifications. </li>
</ul>
 
Benefits 
 
<ul>
<li>Comprehensive health, dental, and vision insurance. </li>
<li>401(k) plan with employer match beginning on your first day. </li>
<li>Paid time off and holidays </li>
<li>Individual and clinic performance bonus </li>
<li>Professional development support and training resources. </li>
</ul>
 
Diversity, Equity, and Inclusion 
 
At Terra Fertility, we believe everyone deserves access to compassionate and equitable fertility care. We are proud to be an equal opportunity employer and celebrate diversity across gender, race, ethnicity, ability, and identity. We are committed to a safe, inclusive environment that supports innovation and empathy. 
 
Accessibility and Accommodations 
 
Terra Fertility is committed to providing equal employment opportunities to all individuals. If you require a reasonable accommodation during the application or interview process, or to perform the essential functions of this role, please contact our team at <a href="mailto:info@terrafertility.com" target="_blank">info@terrafertility.com</a>. We will work with you to meet your needs in accordance with applicable law. 
 
<ul>
<li>As a condition of employment, Terra Fertility requires all team members to be fully vaccinated against COVID-19 and influenza. Reasonable accommodations will be considered in accordance with applicable laws.</li>
</ul>
Requirements:
 
<ul>
<li>Associate or bachelor’s degree preferred. </li>
<li>Exceptional customer service and interpersonal communication skills. </li>
<li>Previous experience in a healthcare/biotechnology setting preferred. </li>
<li>Past professional experience in Women's Health or Fertility preferred</li>
<li>Familiarity with Microsoft Office Suite and EMR systems. </li>
<li>Proficiency in Spanish/Portuguese preferred but not required.</li>
<li>Ability to multitask in a fast-paced, high-volume environment. </li>
<li>Flexibility to work early mornings, some weekends, and holidays as needed. </li>
</ul>

Front Desk Coordinator

<h3>Job Description</h3>
Job DescriptionPlanet Fitness is hiring! We are looking for friendly, professional, and highly motivated team players to our amazing team. Benefits Include: Free Membership! All our employees enjoy a complimentary black card membership with access to all 2,000 of our locations nationwide. Flexible Scheduling Paid training Job advancement opportunities A fun, laidback place to work! Job Summary: Members of our front desk staffwill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related duties</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager or Lead Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul>
Qualifications/Requirements: 
<ul>
<li>Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.</li>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>Punctuality and reliability are a must.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Physical Demands: 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter cleaning chemicals on shift.</li>
</ul>

Front Desk Associate

<h3>Job Description</h3>
Job DescriptionPart time Front Desk person needed for Chiropractic and Wellness Practice in Concord.&nbsp; Responsibilities include: Direct interaction with patients (scheduling in person and by telephone), patient flow in the office, collecting payments, insurance verification, review patient ledgers for accuracy, scanning and faxing documents.&nbsp; Must be organized, able to handle multiple tasks and prioritize the workload with a smile. Good typing and math skills are necessary.&nbsp; Must be outgoing, friendly, confident and extremely comfortable with people.&nbsp; Previous professional administrative experience necessary.&nbsp; Administrative experience in a medical office would be ideal.&nbsp; Hours: 1:30pm - 6:30pm Monday through Thursday. Friday 8:30am - 12:30pm&nbsp;

Front Desk Reception - Concord

<h3>Job Description</h3>
Job DescriptionJob Summary The Overnight Front Desk Associatewill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will be responsible for closing that days shift for that business day. You also will be responsible for the cleaning of all locker rooms including toilets, sinks and showers, disposing of all trash in the trash receptacles, and the vacuuming and mopping of all of the club floors. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:
<ul>
<li>Answer phones in a friendly manner and assist callers with a variety of questions.</li>
<li>Check members into the system.</li>
<li>New member sign-up.</li>
<li>Take prospective members on tours.</li>
</ul>
</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
<li>Complete all nightly cleaning tasks.</li>
</ul>
 Qualifications/Requirements 
<ul>
<li>Pursant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.</li>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Ability to work 3rd shift (overnights).</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>

Overnight Front Desk Associate

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors</li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement</li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance</li>
<li>HSA &amp; FSA plans available!</li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking</li>
<li>Pet Insurance</li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program</li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services</li>
<li>Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work</li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Front Desk Agent

Gym Front Desk Associate

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors</li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
 
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement</li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to identify and correct potential security problems (locking doors after hours, etc)</li>
<li>Ability to work alone and work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance</li>
<li>HSA &amp; FSA plans available!</li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance</li>
<li>Commuter benefits including transit &amp; parking</li>
<li>Pet Insurance</li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
 
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work</li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
 
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Night Auditor

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary
Registers patients in the setting of Grace Cottage Family Health following approved clinic policies and obtaining required information. Directs patients in a friendly and helpful manner. This position will float from Registration to Scheduling and must be flexible, hours can range from 6:30 am to 5 pm depending on the coverage needed. 
 
Qualifications
Education/ Experience: High school graduate or equivalent. Proficient computer skills required.
<ul>
<li>Ability to work independently carrying out various activities with minimal supervision.</li>
</ul>
 
Other Requirements: Previous experience working in a clinical setting and/or experience with scheduling software is preferred. Knowledge of medical terminology and healthcare insurance is desirable. Excellent customer service skills. Maintains a cooperative professional working relationship with staff including but not limited to medical staff, and other departments, as well as outside agencies, community members and our patients.
 
Requirements:
Essential Functions Of The Position:
<ul>
<li>Collects and verifies patient demographic and insurance information.</li>
<li>Obtains consents and necessary documents.</li>
<li>Requests and obtains insurance cards and photo IDs, scans copies into the electronic system.</li>
<li>Demonstrates the ability to properly use the phone and computer systems, fax machines, photocopies, scanners, printers and other business machinery.</li>
<li>Supports providers and nursing staff with patient check in/out process and administration needs.</li>
<li>Supports patients with administrative process.</li>
<li>Collects copays and/or payments, provides receipts and runs end-of-day report.</li>
<li>Schedules appointments.</li>
<li>Opens and/or closes the office.</li>
<li>Manages the waiting room.</li>
<li>Handles telephone calls.</li>
<li>Completes other duties as assigned by Practice Office Director.</li>
</ul>
How We Support You:
· Rich Medical, Dental and Vision Insurance
· 401(k) with matching
· Life And Disability Insurance
· Tuition and Loan Reimbursement
· Generous Earned Time Off Package
· Responsive Employee Assistance Program
· Wellness Motivations And Incentives
 
Why Grace Cottage?
Grace Cottage has been voted “Best Place To Work,” in the Brattleboro Reformers Readers’ Choice Award since 2019. We are also included in the Vermont Biz Magazines 2023- 2025 Best Places To Work in Vermont!

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