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<h3>Job Description</h3>
Job DescriptionCompany Description 
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description 
The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.&nbsp;
Qualifications 
<ul>
<li>Minimum of 1-2 years' experience in a luxury hotel environment preferred</li>
<li>High school diploma or equivalent&nbsp;</li>
<li>Previous experience with OPERA preferred</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment</li>
<li>Ability to use various computer programs including MS Office Suite&nbsp;&nbsp;</li>
</ul>
 Additional Information 
<ul>
<li>Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00</li>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family.&nbsp;</li>
<li>Excellent Company benefits including medical, dental, vision and life insurance.&nbsp;</li>
<li>Personalized development opportunities across Accor's extensive brand portfolio.&nbsp;&nbsp;</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities.</li>
</ul>

Overnight Front Desk Agent

<h3>Job Description</h3>
Job DescriptionCompany Description 
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description 
This key role encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house, departure and post-stay arrangements. Reporting to the Butler and Front Office Managers, the Guest Experience Agent ensures that the highest level of hospitality and brand standards are delivered through seamless coordination and administrative duties.
The Guest Experience Agent will act as the epicenter of the department, coordinating back-of-the-house butler and front office services for a seamless guest experience. Mainly in charge of pre-arrival to preserve the guest experience, personalizing interactions by email or phones with the aim to guide guests through the pre-arrival process, while also being intuitive of their needs and wants. An ambassador of the hotel, he or she will take the lead in ensuring pre-arrival notes are translated effectively into the property management systems and applications as well as to necessary departments. A well-rounded and skillful individual, he or she possesses general understanding in front office, housekeeping and food &amp; beverage, spa, concierge and other touch points.
Qualifications 
<ul>
<li>Previous experience in front office, concierge and/or spa is preferred.</li>
<li>Strong organizational skills and the ability to maintain performance under high pressure.&nbsp;</li>
<li>Excellent communication skills, both written and verbal, including record-keeping and endorsement.</li>
<li>Possess strong interpersonal skill and deep understanding and acceptance of multi-cultural customs.</li>
<li>Creative and service oriented with keen eye for detail.</li>
<li>Results driven, with the ability to demonstrate initiative and work under minimal supervision.</li>
<li>Working knowledge of relevant software (PMS system, MS Office Suite) - Prior knowledge of Opera, Alice (or other itinerary building software – ie SpaSoft etc.), and HotSoS is preferred</li>
</ul>
 Additional Information 
<ul>
<li>Hourly Wage: Intro rate of $27.00 - after 90 days full rate of $30.00</li>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family.&nbsp;&nbsp;</li>
<li>Personalized development opportunities across Accor's extensive brand portfolio.&nbsp;&nbsp;</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21&nbsp;</li>
</ul>

Guest Experience Agent

<h3>Job Description</h3>
Job Description
This position is responsible for maintaining the highest level of cleanliness throughout the property, with primary focus on the guest rooms, and public areas on the guest floors. The Guest Room Attendant will also assist guests with any tasks relating to the functionality of their guest rooms and related equipment. Other duties will be assigned as needed. Beauport Hospitality Group encourages and expects all associates to develop the skills necessary to provide exceptional service both in and outside of their primary department. It is necessary that associates have the ability to multi-task and deliver outstanding service outside of their primary responsibilities listed on their job description.
The schedule for this position is Thursday-Monday, 8am-4pm (weekends are required). This is a full-time role with at least 30 hours per week.
Experience:
Must have at least one (1) or more years of cleaning experience, preferably in a Hospitality environment. 
<ul>
<li>Actual compensation is commensurate with relevant skills and qualifications</li>
<li>Salary range is $15-$16.50/hr</li>
</ul>
ESSENTIAL FUNCTIONS
<ul>
<li>Report for morning meetings, daily task assignments, room assignments and special projects.</li>
<li>Collect daily paperwork and any information regarding guest requests, to-do items, and an accurate list of check-ins and outs for the day.</li>
<li>Clean all guestrooms in accordance with the standards and policies of the Beauport Hotel. </li>
<li>Inform housekeeping supervisor upon completion of your duties, to ensure and verify that the room is check-in ready.</li>
<li>Maintain cart inventory, while organizing all items to ensure the cart is fully stocked for guest room service.</li>
<li>Replace any directories, tv guides, stationary, and room information cards, etc. that are bent, torn or stained</li>
<li>Inform housekeeping supervisor of any stains, missing items, or any cause for additional guest charges to the room</li>
<li>Follow the lost &amp; found procedure, communicating all personal guest items left in room immediately.</li>
<li>Ensure all guest room floors and hallways are cleaned.</li>
<li>Report room service trays to Room Service staff.</li>
<li>Verify all items in the room are in good working condition, notifying the Supervisor of any Maintenance related issues.</li>
<li>Adhere to all Bloodborne Pathogen procedures and Safety precautions in regards to handling hygienic items and guests' personal products</li>
<li>Check laundry area to ensure adequate supplies of linens are washed, folded and ready for use.</li>
<li>Maintain storage closets, to be kept cleaned and organized at all times.</li>
<li>Adhere to security procedures for the handling of guest room and master keys.</li>
<li>Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.</li>
<li>Complete other projects as assigned by the Housekeeping Manager/Supervisor.</li>
</ul>
The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. 
 
JOB REQUIREMENTS
<ul>
<li>Ability to stand for 8' hours length of time.</li>
<li>Ability to walk/stand approximately 90% of shift.</li>
<li>Must be able to lift up to 50 lbs. on a regular and continuous basis.</li>
<li>Flexible availability, to include, nights, weekends and holidays.</li>
<li>Requires good communication; both verbal and written.</li>
<li>Must be able to show initiative, anticipating guest or operational needs.</li>
<li>Ability to communicate effectively in the English Language. A second language is desirable.</li>
<li>Ability to practice and adhere to all safety requirements.</li>
</ul>
WORKING ENVIRONMENT
<ul>
<li>Interior and exterior of hotel, primarily guest rooms, public space, and lobby area, with some exposure to sun, heat, cold and changing weather conditions.</li>
</ul>
The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.
 Benefits:
What can you expect from Beauport Hospitality Group?
<ul>
<li>Benefits when working on average 30 hours – including paid time off &amp; health coverage (medical, dental, vision)</li>
<li>** Waiting period applies to all Team Members.</li>
<li>Discount when dining at the Beauport Hospitality Group Restaurants.</li>
<li>Rewards and Recognition.</li>
<li>Commitment to promote from within.</li>
</ul>

Room Attendant- Full-Time

<h3>Job Description</h3>
Job DescriptionAbout Us
We are a growing property management company, celebrating our 40th year of service, overseeing state-of-the-art and luxury residential buildings across the Boston metro area. We are actively seeking a Valet Concierge to join the MMC team!
Our Concierge team members are customer service driven and act as the first point of contact for the property residents and guests. Team members are responsible for creating an outstanding client experience through exceptional service and attention to detail. This position will start as a temporary role, with the potential to transition to a permanent role based on performance and business needs. 
This position reports to the Lead Valet Concierge and will be responsible for greeting clients as they enter the building and assisting with their specific needs. Our ideal candidate has a minimum of 2 years’ experience in the concierge field, hotel, or customer service experience. Pay is commensurate with experience.
Please visit our website at <a href="http://www.mediatemanagement.comto" target="_blank">www.mediatemanagement.comto</a> learn more about our company.
Retirees and people returning to the workforce are highly encouraged to apply!
Duties include but are not limited to:
<ul>
<li>Position requires person to work from 11 pm to 7 am on Saturday and Sunday.</li>
<li>Act as liaison between the building and Property Manager and work closely with the Building Superintendent.</li>
<li>Provide access control; use security cameras and patrol building to monitor access points and ensure that the building is secure at all times.</li>
<li>Greet residents/visitors/vendors when they arrive ensuring guests who do not live on the property are logged into the visitor or vendor log.</li>
<li>Perform applicable administrative tasks like file/log and computer system updates relevant to building operations and maintain shift notes including "pass-on" logs to ensure successful communication through shift changes.</li>
<li>May be asked to assist with filing documents or to review the daily activity of various transactions that take place at the community by auditing files. Function as clerical support as time or shift coverage permits.</li>
<li>Required to drive, park, and retrieve resident and guest vehicles in a safe, courteous, and timely manner.</li>
<li>Maintain excellent relationships with local restaurants, theaters, and venues. Research current events and happenings in the neighborhood. Make knowledgeable recommendations to residents and their guests.</li>
<li>Capable of procuring reservations, tickets, guest accommodations, museum and gallery exhibit passes.</li>
<li>Assist the Lead Concierge in maintaining the schedule for resident move-ins/outs and elevator usage through appropriate coordination with Property Manager.</li>
<li>Ensure that new residents receive the necessary orientation to the community and are familiar with the services provided both at the community and through the Concierge Desk.</li>
<li>Coordinate receipt and delivery of incoming and outgoing packages including dry cleaning per the building policy.</li>
<li>Immediately contacts emergency maintenance personnel if an emergency maintenance situation develops.</li>
<li>Enters maintenance requests in a timely and effective manner to ensure that resident requests are submitted properly. Follows up on all completed request as requested to ensure resident satisfaction.</li>
<li>In the case of emergency, contact the applicable public service response organization and the Property Manager and follow applicable emergency procedures as directed in the property manual.</li>
<li>Follow procedures, policies, and other important correspondence from HQ. Receive maintenance requests and pass to the appropriate manager in a prompt manner.</li>
<li>Assists with organization, set-up, implementation, and clean-up of all resident events hosted by the community.</li>
<li>Immediately contacts emergency maintenance personnel if an emergency maintenance situation develops.</li>
<li>Required to remove snow from sidewalks and steps and apply ice melt.</li>
<li>Complete other additional projects as requested by the lead concierge or property manager.</li>
</ul>
Qualifications/Requirements:
<ul>
<li>Concierge must have and maintain a valid driver's license.</li>
<li>A minimum of 2 years’ customer service experience required.</li>
<li>Must be on time and able to stay awake during the entire shift.</li>
<li>Must be able to stand for long periods of time.</li>
<li>Must have general computer skills to perform administrative and clerical tasks, including time entry.</li>
<li>Ability to drive a manual transmission, highly preferred.</li>
<li>Ability to work with minimal supervision. Self-motivated, reliable individual who can anticipate and resolve issues.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Able to remain calm and attentive, especially during heavy building activity and emergencies.</li>
<li>Ability to always maintain a professional demeanor and appearance.</li>
<li>Must be able to move, lift, push, or carry objects weighing up to 50 pounds, unassisted.</li>
<li>Must pass background check.</li>
<li>Must be able to provide 3 professional references.</li>
<li>Ability to commute to work location via public transportation as our properties have no on-site parking.</li>
</ul>
Benefits:
<ul>
<li>Employee Assistance Program (EAP) available 24 hours a day on weekdays and weekends to employees and family members</li>
<li> Employee Referral Bonus Program</li>
<li> 11 Holidays Paid at time and a half for hours worked</li>
<li>Sick time earned at 1 hour for every 30 hours worked</li>
</ul>
 
We sincerely appreciate your interest in employment with Mediate Management Company, Inc. Please rest assured that your application materials have been received. Due to the high volume of response, we are unable to individually acknowledge the receipt of every application or phone call regarding the process. We carefully screen all applications and select candidates whose qualifications best meet our needs. You will be contacted if you are selected to continue in the recruitment process.
 Every Weekend (Saturday &amp; Sunday) 11:00 pm - 7:00 am

Valet Concierge (Third Shift/ Part Time/ Weekends)

<h3>Job Description</h3>
Job DescriptionNow Hiring: Front Desk Associate | Join Our Resort Team! 
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!
Vacation Village in the Berkshires is currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
What You'll Do:
<ul>
<li>
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
</li>
<li>
Answer guest inquiries and resolve issues quickly and professionally
</li>
<li>
Manage room assignments, reservations, and billing with accuracy
</li>
<li>
Process payments and handle cash transactions confidently
</li>
<li>
Review reservations and prepare for daily arrivals
</li>
<li>
Maintain front desk procedures, including key control and registration audits
</li>
<li>
Ensure confidentiality and security protocols are followed
</li>
<li>
Collaborate with the team to keep operations running smoothly
</li>
<li>
Take initiative and support various tasks as needed
</li>
</ul>
What We’re Looking For:
<ul>
<li>
A friendly, dependable, and customer-focused personality
</li>
<li>
Strong communication and multitasking skills
</li>
<li>
Basic math skills and comfort handling payments
</li>
<li>
Ability to stay organized in a busy environment
</li>
<li>
Tech-savvy with a willingness to learn new systems
</li>
<li>
Detail-oriented and trustworthy with guest information
</li>
<li>
Previous hospitality or customer service experience is a plus
</li>
<li>
Flexibility to work weekends and holidays as needed
</li>
</ul>
Why Join Us?
<ul>
<li>
Work in a welcoming, team-oriented resort environment
</li>
<li>
Opportunities to grow within hospitality and resort operations
</li>
<li>
Be part of creating memorable experiences for our guests every day
</li>
</ul>
Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!

Front Desk Associate - Vacation Village/Berkshires

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:&nbsp;
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. &nbsp; &nbsp;
Job Specifications&nbsp;
<ul>
<li>Starting Wage: $20.00/hr - $22.48/hr&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Employment Type: Winter Seasonal 2025/2026&nbsp;&nbsp;</li>
<li>Shift Type: Full Time hours available&nbsp;</li>
<li>Minimum Age: At least 18 years of age&nbsp; </li>
<li>Housing Availability: Yes&nbsp;&nbsp;</li>
</ul>
Job Responsibilities&nbsp;
<ul>
<li>Work face to face with customers&nbsp;</li>
</ul>
<ul>
<li>Check guests in and out&nbsp;</li>
</ul>
<ul>
<li>Answer phones&nbsp;</li>
</ul>
<ul>
<li>Handle all customer needs&nbsp;</li>
</ul>
<ul>
<li>Always maintain a professional appearance and demeanor&nbsp;</li>
</ul>
<ul>
<li>Help resolve discrepancies with guest bills&nbsp;</li>
</ul>
<ul>
<li>Other duties as assigned&nbsp;</li>
</ul>
Job Requirements&nbsp;
<ul>
<li>Must be able to communicate fluently in English&nbsp;</li>
</ul>
<ul>
<li>Friendly, strong people skills&nbsp;</li>
</ul>
<ul>
<li>Somewhat strong computer skills&nbsp;</li>
</ul>
The expected pay range is&nbsp;$20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;509725 Reference Date:&nbsp;07/17/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;

Front Desk Agent

<h3>Job Description</h3>
Job Description 
If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice!
Seacoast Mental Health Center is looking for a Front Desk Assistant to join our team!
At Seacoast Mental Health Center, we provide hope and promote recovery for children, adolescences, adults and their families in the Eastern half of Rockingham county. The rising demand for mental health and substance use disorder services offers immediate employment opportunities.
Answer and monitor all telephone calls to the Center in a professional manner; greet all clients and visitors to the Center; receive client payments; schedule client appointments into the centralized scheduling system, rearrange appointments as necessary; make appointment reminder calls to clients for clinicians as needed; update client demographics and insurance information. Responsible for evening closing procedures. Provide back-up for all other office duties. Other tasks as needed to support and maintain the Center.
Hours: 11:00 a.m. to 7:00 p.m. Monday, Tuesday through Thursday 10:00 a.m. to 6:00 p.m. and 9:00 a.m. to 5:00 p.m. on Friday with flexibility to provide backup coverage for other front desk support positions if needed. 
Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.

Front Desk Assistant

<h3>Job Description</h3>
Job Description
Currently seeking a Front Desk Associate for a full-time temporary to possible permanent position in Foxboro, MA with a company that has been earning the trust and satisfaction of its patrons since 1990.
Responsibilities of Front Desk Associate include:
-Greet patients as they enter facility and check patients in and out for their appointments
-Answer incoming calls, emails and other correspondence
-Schedule appointments and recall patients who cancelled, missed, or haven’t scheduled appointments
-Verify, collect, record and enter payments and charges
-Open and close facility
-Prepare treatments rooms between appointments
-Complete screening assessments including blood pressure and vitals as needed
-Ensure patients are comfortable and taken care of during entire visit
-Perform other related tasks as assigned
Requirements of Front Desk Associate:
-Minimum High School Diploma or equivalent
-At least 2 years administrative experience, preferably within a healthcare setting
-Excellent computer skills including proficiency in Microsoft Office software
-Able to follow written and verbal instructions
-Great organizational skills and attention to details
-Ability to handle and maintain confidential information
-Excellent verbal and written communication skills.
-Strong interpersonal skills
-Able to multitask with great accuracy in tasks
Hours: 1st shift opportunity Monday-Friday with shift every 1st and 3rd Saturday
Payrate: $20.00/hr
Company DescriptionThe Alpha Group is one of Massachusetts largest privately owned staffing firms. We are currently hiring in various locations throughout MA and RI. If this position doesn't interest you please check out our website: <a href="http://www.thealphagroup.com" target="_blank">www.thealphagroup.com</a> 
<h3>Company Description</h3>
The Alpha Group is one of Massachusetts largest privately owned staffing firms. We are currently hiring in various locations throughout MA and RI. If this position doesn't interest you please check out our website: <a href="http://www.thealphagroup.com" target="_blank">www.thealphagroup.com</a>

Front Desk Associate

<h3>Job Description</h3>
Job Description
We are an AVEDA salon looking for an energetic, enthusiastic and motivated individual to join our Front Desk team. We are a busy hair salon and spa in the new Hood Park neighborhood in Charlestown. It is always fun to be around the latest trends in the beauty and wellness industry.
We are a full service salon. We do haircut and color, facials and massage. Come be part of our team.
Responsibilities include:
Booking client appointments. Caring for clients. Open the salon. Assisting Stylists with laundry and cleaning. Assist manager with daily operations.
Skills needed:
Strong communication skills. Customer service background. Interest in health and wellness. Proactive Salon experience a plus but not needed
Benefits include:
Team supported environment Discounted products and services
Hours:
Thursdays and Fridays (3pm-close)(9:00pm to 9:15pm)
5 minute walk from Orange Line (Sullivan Sq/Community College)
Parking available
This job is not remote.
Company DescriptionWe are an AVEDA concept salon in the new, thriving Hood Park Drive complex of Charlestown. We have an amazing high-end clientele. We are looking for someone that wants to work in the salon environment. Someone with strong customer service skills. 
<h3>Company Description</h3>
We are an AVEDA concept salon in the new, thriving Hood Park Drive complex of Charlestown. We have an amazing high-end clientele. We are looking for someone that wants to work in the salon environment. Someone with strong customer service skills.

Front Desk/Spa Attendant

<h3>Job Description</h3>
Job Description
About Shaker Bowl: Shaker Bowl is a premier entertainment destination in East Longmeadow, Massachusetts, offering a fun and memorable experience for individuals, families and groups. Our state-of-the-art facility features a modern bowling alley, arcade games, and a full-service snack bar and restaurant. We pride ourselves on exceptional customer service and a vibrant, welcoming atmosphere.
Position Overview: Shaker Bowl is seeking an experienced Front Desk Supervisor to join our team. This is a full-time position. This role requires a flexible schedule, including a combination of days, nights, weekends, and holidays. As a key contributor to our front-of-house operations, the Front Desk Supervisor ensures smooth and efficient service. The ideal candidate is a strong leader with excellent customer service and communication skills who thrives in a fast-paced environment.
&nbsp;Key Responsibilities:
<ol>
<li>Front Desk &amp; Guest Experience - Oversees guest-facing interactions to ensure excellent service, accurate transactions, smooth lane and POS operations, and a welcoming atmosphere from open to close.</li>
<li>Staff Leadership &amp; Operations - Provides day-to-day supervision, guidance, and leadership to staff to ensure efficient operations, accountability, and consistent performance standards.</li>
<li>League Coordination - Manages league operations by coordinating lane assignments, practice schedules, and accurate processing of league payments.</li>
<li>Facility Presentation &amp; Safety - Maintains a clean, organized, and safe facility by monitoring cleanliness standards and enforcing safety rules to protect guests and staff.</li>
<li>Inventory &amp; Revenue Support - Supports revenue operations by managing vending inventory, stocking, and cash handling while ensuring accurate tracking and availability.</li>
<li>Marketing &amp; Business Development - Assists in promoting the center and driving growth by supporting social media content and outreach efforts with local businesses, colleges, and service organizations.</li>
</ol>
Qualifications:
<ul>
<li>Minimum of 3 years of experience in a supervisor role within the hospitality or entertainment industry.</li>
<li>Strong leadership and organizational skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Ability to work alternative hours, including nights and weekends.</li>
<li>Knowledge of bowling alley operations is a plus.</li>
</ul>
How to Apply: If you are passionate about delivering exceptional customer experiences, possess strong leadership skills, and thrive in a fast-paced environment, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to <a href="mailto:Kim@shakerbowl.com" target="_blank">Kim@shakerbowl.com</a>
Application Deadline: The deadline for applications is January 7, 2025.
Shaker Bowl is an equal opportunity employer and encourages individuals of all backgrounds to apply. We thank all applicants for their interest, but only those selected for an interview will be contacted.
 
Company DescriptionShaker Bowl is a premier entertainment destination in East Longmeadow, Massachusetts, offering a unique and vibrant bowling experience for individuals and families alike. Our state-of-the-art facility features a modern bowling alley, arcade games, a lounge area, and a bar and restaurant. We are committed to providing exceptional customer service and creating a fun and memorable experience for our guests. 
<h3>Company Description</h3>
Shaker Bowl is a premier entertainment destination in East Longmeadow, Massachusetts, offering a unique and vibrant bowling experience for individuals and families alike. Our state-of-the-art facility features a modern bowling alley, arcade games, a lounge area, and a bar and restaurant. We are committed to providing exceptional customer service and creating a fun and memorable experience for our guests.

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