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<h3>Job Description</h3>
Job Description
Overnight Front Desk Concierge
Join Our Team: At Stratton Amenities, we redefine luxury living by providing unparalleled concierge services in upscale apartments and condominiums. Our mission? To craft unforgettable experiences for our residents, guests, and team members alike. If you're passionate about delivering exceptional hospitality and thrive in a dynamic, high-end environment, we're looking for you.
Who You Are:
<ul>
<li>A night owl who loves engaging with people and making their day (or night!)</li>
<li>Experienced in hospitality or upscale retail, with a knack for exceeding expectations.</li>
<li>A problem-solver who communicates effectively and dresses to impress.</li>
<li>Self-motivated, organized, and proactive, with a positive attitude that's contagious.</li>
</ul>
Shifts Available:
<ul>
<li>Part-time, Overnight (Because the city never sleeps, and neither does luxury.)</li>
</ul>
Why Stratton?
<ul>
<li>Competitive pay that rewards your hard work and dedication.</li>
<li>A fun and supportive work environment where you can grow.</li>
<li>The chance to be part of a team that values diversity and inclusion.</li>
</ul>
Your Role:
<ul>
<li>Be the welcoming face of luxury, greeting residents and visitors with warmth.</li>
<li>Anticipate needs and go the extra mile to ensure a seamless experience.</li>
<li>Build and maintain positive relationships with all members of our community.</li>
<li>Keep a vigilant eye on safety and security, because peace of mind is priceless.</li>
<li>Handle a variety of requests, from dinner reservations to package delivery, with efficiency and discretion.</li>
</ul>
Requirements:
<ul>
<li>3+ years in hospitality or a high-end retail setting.</li>
<li>A proven track record of delivering top-tier service.</li>
<li>Flexibility to work nights, weekends, and holidays because luxury never takes a day off.</li>
</ul>
Stratton Amenities is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Front Desk Concierge (Overnights)

<h3>Job Description</h3>
Job Description
Concierge - Medical Office Location: 99 Conifer Hill Drive, Danvers, MA 
Position Overview: The Medical Concierge is the first point of contact for patients, providing exceptional customer service by warmly greeting and assisting patients. This role ensures patients are directed to the appropriate area, streamlining their experience. Familiarity with Electronic Medical Records (EMR) systems is essential for efficiently accessing and updating patient information.
What We Offer:
<ul>
<li>Enhanced Benefits Package: Enjoy a comprehensive benefits package that includes discretionary paid time off to ensure a healthy work-life balance and a 401(k) plan with employer match.</li>
<li>Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and collaborative environment.</li>
</ul>
Key Responsibilities:
<ol>
<li>Patient Interaction:
<ul>
<li>Welcome patients and visitors warmly, creating a positive first impression.</li>
<li>Verify patient information and assist with check-in/check-out processes.</li>
</ul>
</li>
<li>Navigation and Coordination:
<ul>
<li>Direct patients to the appropriate department or healthcare provider.</li>
<li>Address inquiries or concerns promptly and professionally.</li>
</ul>
</li>
<li>EMR Management:
<ul>
<li>Access and update patient records using the EMR system.</li>
<li>Schedule or confirm appointments as necessary.</li>
</ul>
</li>
<li>Operational Support:
<ul>
<li>Collaborate with front desk staff and other team members to ensure smooth patient flow.</li>
<li>Maintain an organized and welcoming reception area.</li>
</ul>
</li>
<li>Confidentiality and Compliance:
<ul>
<li>Adhere to HIPAA regulations and maintain patient confidentiality.</li>
<li>Follow clinic protocols and procedures.</li>
</ul>
</li>
</ol>
Qualifications:
<ul>
<li>Proven experience in a healthcare or customer service role.</li>
<li>Proficiency in EMR systems and Microsoft Office Suite.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to multitask and remain calm in a fast-paced environment.</li>
<li>Knowledge of medical terminology (preferred).</li>
</ul>
Work Schedule: Part-time
<ul>
<li>12:30pm - 5:30pm</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to stand or sit for extended periods and perform light physical activity as needed.</li>
</ul>
 About MFM Health Our mission at MFM Health is to Make Lives Meaningfully Better. We are continually expanding our practice to provide quality, comprehensive, and compassionate care to patients on the North Shore and beyond. We are committed to hiring passionate individuals who are motivated to succeed in a collaborative, patient-centric culture. We pride ourselves on our commitment to excellence, offering services 365 days a year, drive-thru healthcare, and on-site specialty teams and ancillary services.
At MFM Health, we offer excellent benefits, top-notch training, and a vibrant work environment. We believe in celebrating our employees’ successes and regularly gather for company-wide parties and events to foster strong team connections. Join us as we continue to grow, investing in our people, programs, and technology to deliver legendary patient service and further our reputation as the provider, practice, and employer of choice!
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Concierge - Medical Office

<h3>Job Description</h3>
Job Description
Immediate Opening for a friendly, enthusiastic person to work 3PM to 11PM shifts at Front Desk/ Receptionist at a small family owned hotel in the heart of Sturbridge. Some computer/ customer service experience will be helpful. Will train. Reliable transportation is necessary.

Front Desk Agent

<h3>Job Description</h3>
Job Description
The Exeter Inn is seeking a full time Front Desk Associate to join our team
Why The Exeter Inn?
<ul>
<li>Historic Charm Meets Modern Comfort: Nestled in a historic town, the Exeter Inn blends classic New England elegance with contemporary amenities to deliver unforgettable guest experiences.</li>
<li>Prime Location: Located in picturesque Exeter, NH, home to Phillips Exeter Academy and rich in Revolutionary War history, the town offers a vibrant mix of culture, dining, shopping, and outdoor activities.</li>
<li>Proximity to the Seacoast: Just a short drive from New Hampshire's stunning coastline, including Hampton Beach and Rye, and only an hour from Boston.</li>
<li>Benefits: Competitive and comprehensive benefits package.</li>
</ul>
Job Summary:
<ul>
<li>Greet and welcome all guests in a professional and hospitable manner. Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close.</li>
<li>Register guests and securely assign them a guest room and room key. Verify guest credit and process payment upon check-out.</li>
<li>Assist guests with any and all needs, including assisting in bringing luggage to their rooms, making restaurant reservations, and ensuring housekeeping and maintenance requests.</li>
<li>Have a thorough knowledge of hotel services, local shopping, dining, entertainment, and travel directions.</li>
</ul>
<ul>
<li>Provide telephone services and operate the multi-line phone system effectively. Follow all service scripts.</li>
<li>Have a thorough working knowledge of hotel property management system and rates/packages offered. Regularly check availability for reservation inquiries. Make and confirm reservations over the phone and coordinate those submitted online.</li>
<li>Professionally handle guest requests, solve problems and follow up on outstanding items. Communicate any elevated concerns to supervisor/manager.</li>
<li>Maintain the lobby area to ensure cleanliness and organization to comply with hotel standards.</li>
<li>Flexibility to step into whatever role is needed to deliver exceptional customer service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions.</li>
<li>Flexibility to work days, nights, weekends, holidays, and critical peak business days.</li>
<li>Know and practice all safety and emergency procedures. Lead emergency situations, such as evacuations. Follow all key procedures. Secure guest valuables. Manage Lost and Found per policy</li>
</ul>
 
Job Qualifications:
Must Haves
<ul>
<li>A friendly, positive demeanor</li>
<li>At least 2 years customer service experience</li>
<li>Demonstrated ability to work solo, as well as with a team</li>
<li>Experience with Microsoft suite products</li>
</ul>
Nice to Haves
<ul>
<li>Previous hotel front desk experience</li>
<li>Proven ability to multi-task</li>
<li>Experience with Room Master &amp; Open Table</li>
</ul>
 Benefits:
Hay Creek offers an extensive benefit and incentive package, including;
<ul>
<li>Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*</li>
<li>Free Life Insurance of $25K from HCH*</li>
<li>Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*</li>
<li>Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*</li>
<li>Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*</li>
<li>Complimentary Staff Meals Daily</li>
<li>Weekly payroll schedule</li>
<li>Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews</li>
<li>Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends &amp; Family eighty nine per night)</li>
<li>Dining Discounts at any HCH Property (50% off food for employee and guests)</li>
<li>Spas, Golf Course, and Activities Discounts at any HCH Property</li>
</ul>

The Exeter Inn - Front Desk Associate

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary: &nbsp;
The Spa Guest Attendant has overall responsibility for monitoring and cleaning the spa to provide excellent guest satisfaction. Join us in helping provide our guests an Experience of a Lifetime!&nbsp; 
Job Specifications:&nbsp;&nbsp;
<ul>
<li>Starting Wage: $20.00/hr - $21.78/hr </li>
<li>Employment Type:&nbsp;Winter Seasonal 2025/2026 &nbsp;</li>
<li>Shift Type:&nbsp;Full Time and Part Time</li>
<li>Minimum Age:&nbsp;At least 18 years of age</li>
<li>Housing Availability:&nbsp;No&nbsp;</li>
</ul>
Job Responsibilities:&nbsp;
<ul>
<li>Perform opening and closing duties for pool and health club as assigned for shift.&nbsp;&nbsp;</li>
<li>Acknowledge weekly Safety Trainings and seasonal Guest Service Trainings&nbsp;&nbsp;</li>
<li>Update signage to reflect current operations.&nbsp;&nbsp;&nbsp;</li>
<li>Inspect and upkeep the facilities including general cleanliness and report equipment maintenance </li>
<li>Perform daily cleaning&nbsp;and weekly deep clean duties&nbsp;to maintain gym, locker rooms, pool deck, and spa area.&nbsp; Weekly deep clean includes gym equipment, steam room, and locker room showers.</li>
<li>Assist guests using the fitness equipment, pool ADA chair, and unlocking lockers. </li>
<li>Assist guest service concerns as they arise to address any operational problems. </li>
<li>Enforce and monitor “No glass allowed out on pool deck” policy. </li>
<li>Manage health club lost and found. Inspect lockers at the end of all night shifts to ensure items are not left and stored overnight.</li>
<li>Assist in the operations and maintenance of naturespa.</li>
<li>Launder spa linens and fitness center laundry. </li>
<li>Perform duties to maximize safety and minimize risk to self and others.&nbsp;</li>
<li>Comply with all resort policies, procedures and standards of operations.</li>
<li>Maintain a high level of professional appearance, demeanor, and ethics in dealing with guests and co-workers.</li>
<li>Comply with department dress code to include neatness, name tag, and&nbsp;hygiene.</li>
<li>Able to receive&nbsp;constructive&nbsp;feedback and training to ensure quality and safety.</li>
<li>Performance of all special projects as requested by spa management or resort&nbsp;&nbsp;&nbsp;management.</li>
</ul>
Job Requirements:&nbsp;
<ul>
<li>Good clerical and math&nbsp;skills&nbsp;-required&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Proficiencies in Microsoft systems: Word, Publisher, Excel, One Drive, Outlook&nbsp;-&nbsp;required&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Experience with&nbsp;general facility maintenance including painting--preferred&nbsp;&nbsp;&nbsp;</li>
<li>Excellent organization and guest service skills.&nbsp;-required&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Ability to communicate effectively with guests on&nbsp;an individual&nbsp;and group basis-&nbsp;required&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Must be&nbsp;able to maintain flexibility in schedule to meet guest occupancy and staffing&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>demands to include weekends and holidays.&nbsp;-required&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Ability to lift up to 65 lbs.&nbsp;-required&nbsp;&nbsp;&nbsp;</li>
</ul>
The expected pay range is&nbsp;$20.00/hr - $21.78/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;510818 Reference Date:&nbsp;08/15/2025&nbsp; Job Code Function:&nbsp;Fitness/Spa&nbsp;

Spa Guest Attendant

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:&nbsp;
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. &nbsp; &nbsp;
Job Specifications:
<ul>
<li>
Starting Wage: $20.00/hr - $22.48/hr&nbsp; 
</li>
<li>
Employment Type:&nbsp;Winter Seasonal 2025/2026&nbsp; 
</li>
<li>
Shift Type:&nbsp;Full Time and Part Time hours available 
</li>
<li>
Housing Availability:&nbsp;Yes&nbsp;&nbsp;
</li>
</ul>
 Job Responsibilities:
<ul>
<li>
Work face to face with customers 
</li>
<li>
Check guests in and out 
</li>
<li>
Answer phones 
</li>
<li>
Handle all customer needs 
</li>
<li>
Always maintain a professional appearance and demeanor 
</li>
<li>
Help resolve discrepancies with guest bills 
</li>
<li>
Other duties as assigned&nbsp;
</li>
</ul>
&nbsp; Job Requirements:&nbsp;
<ul>
<li>
Must be able to communicate fluently in English 
</li>
<li>
Friendly, strong people skills 
</li>
<li>
Somewhat strong computer skills&nbsp;
</li>
</ul>
The expected pay range is&nbsp;$20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;509599 Reference Date:&nbsp;07/17/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;

<h3>Job Description</h3>
Job Description
Unidine is hiring immediately for part time GUEST SERVICES AGENT position.
<ul>
<li>Location: Frisbie Memorial Hospital - 11 Whitehall Road, Rochester, NH 03867</li>
<li>Schedule: Part time schedule. Days and hours may vary. Nights and weekends required. More details upon interview.</li>
<li>Requirement: 4 years of service industry experience required.</li>
<li>Pay Range: $19.00&nbsp;per hour to&nbsp;$20.00&nbsp;per hour</li>
</ul>
WHAT'S IN IT FOR YOU&nbsp;A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM&nbsp;Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
Job Summary
 Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: 
<ul>
<li>Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information. </li>
<li>Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. </li>
<li>Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. </li>
<li>Balances and drops receipts according to accounting specifications. </li>
<li>Provides guests with information about the facility, services, and amenities. </li>
<li>Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions. </li>
<li>Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested. </li>
<li>Fields and resolves guest complaints or escalate for resolution to appropriate department. </li>
<li>Assists guests in emergency situations. </li>
<li>Maintains adequate supplies and functional equipment at the Front Desk. </li>
<li>Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty. </li>
<li>Perform other duties as assigned. </li>
</ul>
BENEFITS FOR OUR TEAM MEMBERS
<ul>
<li>Full-time and part-time positions offer the following benefits&nbsp;to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li>
<li>Full-time positions also offer the following benefits&nbsp;to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
 Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
 ​Req ID: &nbsp;1445688&nbsp;

GUEST SERVICES AGENT (PART TIME)

<h3>Job Description</h3>
Job Description
We are looking for an enthusiastic detail oriented receptionist for facial Aesthetic practice. Hours may include some evenings and 1 Saturday a month.
Pay range 18-20 based on experience. Includes health, dental benefits, and 401k after one year.
Company DescriptionFacial Renaissance is dedicated to providing services for all your Aesthetic needs. 
<h3>Company Description</h3>
Facial Renaissance is dedicated to providing services for all your Aesthetic needs.

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
About us
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.
Job Summary
We are seeking a Front Desk Overnight Concierge to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk in a luxury apartment community.
Hours
11PM-7AM
Duties
<ul>
<li>Greet all residents/guests/prospective residents as they enter the building.</li>
<li>Sign in guests and contractors following proper protocols.</li>
<li>Answer phones and transfer as needed</li>
<li>Receive, secure and release all packages and dry-cleaning services.</li>
<li>Supervise activity in the building through security cameras and patrols.</li>
<li>Communicate and coordinate with property management.</li>
<li>Record all notes and activity through shift logs.</li>
<li>Enforce property rules, regulations and policies, including non-smoking.</li>
<li>Coordinate elevator service for move-ins/outs.</li>
<li>Assist in the reservation of amenities.</li>
<li>Provide third party referrals, such as pet service, house cleaning, dry cleaning, etc.</li>
<li>Call emergency services, as necessary.</li>
</ul>
Required Skills
<ul>
<li>Ability to carry packages weighting up to 40lbs</li>
<li>Ability to stand for majority of the shift</li>
<li>Customer Service</li>
<li>Proficient in Microsoft office products - Ms Word, Excel, Powerpoint.</li>
<li>Proficient in Google products - Google Drive, Google Docs etc.</li>
<li>Strong organizational skills for effective calendar management</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Excellent communication and interpersonal skills</li>
<li>Nice-to-Have Skills include: previous experience in front desk or administrative roles, experience as a front desk staff member, security services</li>
</ul>
Company DescriptionAtlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service. 
<h3>Company Description</h3>
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.

Front Desk Concierge - Overnight and Weekend Day Shifts Available

<h3>Job Description</h3>
Job Description
Overview
Company Overview:
Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.”
Our Customer Service Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Customer Care personnel are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees.
 
Responsibilities
<ul>
<li>Maintain a professional demeanor always while aiding guests, employees, and visitors</li>
<li>Respect the privacy and information of each guest</li>
<li>Provide a proactive approach to customer service</li>
<li>Demonstrate the ability to diplomatically address and control challenging situations</li>
<li>Monitor the environment, with the ability to detect suspicious and unsafe activity</li>
<li>Familiar understanding of all incoming and outgoing arrivals and departures</li>
<li>Greet guests, visitors, and staff professionally, always</li>
<li>Answer questions and assist all in a customer-focused, supportive manner</li>
<li>Answer all phones in a professional manner</li>
<li>Permit authorized persons to enter the property and monitor entrances and exits</li>
<li>Know the facility/policies/procedures, and enforce them within the limits of the position</li>
<li>Perform required patrols of designated areas on foot</li>
<li>Observe departing personnel to protect against theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements</li>
<li>Follow established emergency action planning and procedures</li>
<li>Monitor alarms and systems, as required</li>
<li>Prepare reports on accidents, incidents, and suspicious activities, as directed</li>
<li>Maintain knowledge regarding external events &amp; activities that may impact guests and/or employees. Be aware of all internal events, group activities, and VIP arrivals</li>
<li>Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes</li>
<li>Maintain regular attendance and highest standards of personal appearance &amp; grooming in compliance with Harvard Protection</li>
<li>Managing incoming resident deliveries, including mail, packages, and luggage handling</li>
<li>Maintain strict key control procedures to ensure secure resident and property access</li>
</ul>
 
Qualifications
<ul>
<li>2-3 years of Concierge experience preferred. </li>
<li>Minimum High School Diploma, GED, or the equivalent</li>
<li>Strong interpersonal communication skills</li>
<li>Friendly and professional demeanor with a strong work ethic and integrity</li>
<li>Must enjoy interacting with a diverse group of people</li>
<li>Excellent oral and written communication skills</li>
<li>Computer skills and be able to demonstrate the ability to operate and manage security and communication devices effectively.</li>
<li>Write routine correspondence, to include log entries and incident reporting</li>
<li>Previous experience in a customer service-oriented industry or support environment required</li>
<li>Previous contract security, law enforcement, and military experience preferred</li>
</ul>

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