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<h3>Job Description</h3>
Job Description
 
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to guest complaints in a timely and professional manner</li>
<li>Complete shift checklist</li>
<li>Any other duties as assigned by management. </li>
</ul>
Skills
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li>
<li>Experience with hotel reservations software.</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
</ul>
' Communication method(s) used:
<ul>
<li>Email</li>
<li>Phone</li>
<li>In person</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job Description
Full time medical receptionist for a busy 1-3 doctor ophthalmology practice in Ayer, MA.
Satellite location in Marlboro one day every week. 
Duties include: 
<ul>
<li>Preparing patient charts</li>
<li>Checking patients in and out for appointments</li>
<li>Scheduling</li>
<li>Confirming Referrals and prior authorizations</li>
<li>Answering phones. </li>
</ul>
Medical office experience is preferred but not required. Compensation based on work history and experience.

Front Desk

<h3>Job Description</h3>
Job DescriptionSalary: $16.27/hour 
As a Guest Experience Associate you will be responsible for additional programing and revenue facilitated by the Admissions &amp; Membership area of the Guest Experience Department. Zoo New England takes pride in our workplace environment as well as our family friendly atmosphere. Therefore, our Guest Experience Associates are expected to bring their friendly personality to work while providing exceptional customer service to Zoo guests. Guest Experience Associates will conduct themselves in a professional manner while communicating and providing service to our guests, team members and visitors. The goal is to ensure that our work environment is safe and inviting. The ability to handle and monitor cash/credit sales for the purpose of receiving fees and tracking revenue is essential. Must be able to work outdoors and in inclement weather elements common to winter, spring, summer and fall. Responsibilities include greeting Zoo guests with a smile and welcoming attitude, accurately tracking attendance and sales of Zoo guests through our admissions gate, proactively selling ZNE membership packages, and operating a variety of family-friendly and fun amusement rides in accordance with MA state safety laws &amp; procedures; some of which may require a valid drivers license.
Duties &amp; Responsibilities
<ul>
<li>Ability to answer guest questions in a polite and friendly manner.</li>
<li>Ability to follow safety procedures outline by Zoo New England.</li>
<li>Provide the highest level of customer service to Zoo guests.</li>
<li>Operate a variety of amusement rides in a safe manner.</li>
<li>Be knowledgeable of basic zoo operations, including safety procedures &amp; animal collections.</li>
<li>Inspect rides before operating to ensure that they are clean and functioning properly.</li>
<li>Accurately process and track Zoo guests at entrance.</li>
<li>Proactively sell ZNE membership packages.</li>
<li>Accurately track fees collected from assigned revenue areas by correctly following departmental protocol.</li>
<li>Follow ZNEs cash handling policies.</li>
<li>Be Knowledgeable about ZNEs membership program.</li>
<li>Attend departmental meetings to receive updates about the Zoos, our collection, coming attractions and programs.</li>
<li>Relieve other co-workers for lunch breaks as needed.</li>
<li>Flexibility with work hours based on Zoo activity levels.</li>
<li>Must report to work on time, in proper uniform, and with a positive attitude.</li>
</ul>
Minimum Job Requirements
<ul>
<li>Must be at least 16 years old on the date of hire.</li>
<li>Must enjoy working in a fun workplace environment that is family friendly.</li>
<li>Available to work based on seasonal fluctuations and Zoo activity levels.</li>
<li>Ability to work some weekends and holidays.</li>
<li>Ability to work outdoors and in inclement weather elements common to winter, spring, summer and fall.</li>
<li>Knowledge of and commitment to quality customer service standards.</li>
<li>Warm and friendly personality.</li>
<li>Fluency in the English Language (reading &amp; writing).</li>
<li>Ability to work independently and cooperatively in a variety of situations while dealing with the public. </li>
</ul>
Preferred Job Requirements
<ul>
<li>High School diploma or equivalent.</li>
<li>Second language is a plus.</li>
<li>At least 2 years of cash handling experience with credit card processing.</li>
<li>Per MA state law, must be at least 18 years of age to operate amusement rides.</li>
<li>Ability to work in a diverse work environment and with a diverse guest population.</li>
</ul>
<ul>
<li>Excellent attendance record.</li>
<li>Valid drivers license.</li>
<li>1 year of Hospitality or Retail experience.</li>
<li>Previous work experience in guest experience environment.</li>
</ul>
 
Zoo New England is an Equal Opportunity Employer by Choice
NO PHONE CALLS PLEASE

Seasonal Guest Experience Associate

<h3>Job Description</h3>
Job DescriptionSalary: $20.00/hour 
The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We provide services without cost or judgement and practice respect and kindness to all.
We are seeking a team player to provide a welcoming experience to all who visit or call the Haven and serve as a flexible resource to fill staffing gaps for both our Front Desk and our Food Market Registration Desk. This is a per diem position without a fixed schedule though there may be an opportunity for a regular weekly shift.
 
Overview
At the Front Desk, you will welcome everyone who enters or calls the Haven community members, visitors, donors, and volunteers. You will connect them with staff, direct them to on-site resources, and provide other assistance as appropriate. The ideal candidate is motivated to help members of the community and is comfortable engaging with people who may be distressed or experiencing symptoms related to mental illness or substance use.
 
At the Food Market Registration Desk, you will provide a supportive and welcoming environment for Food Shelf customers during the registration process, paying special attention to orienting first-time customers with the intention of putting them at ease.
 You will engage everyone visiting the Haven in keeping with Haven values and principles; demonstrate a commitment to working as part of a team; function as an ambassador for the Haven; and adhere to all Haven policies and procedures. 
Compensation
The hourly pay rate is $20.00/hour.
Requirements
<ul>
<li>Communicates professionally both in writing and orally</li>
<li>Interacts comfortably with people from a wide range of social and economic and religious backgrounds</li>
<li>Excellent attention to detail</li>
<li>Comfortable working on computers and proficient with Microsoft Office 365 and its applications</li>
<li>Demonstrates sound judgment in stressful and urgent situations</li>
<li>Proven track record of reliability and punctuality </li>
</ul>
 
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Front Desk Per Diem

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Careers Advancement Opportunities</li>
<li>Flexible Scheduling</li>
<li>Competitive Compensation</li>
</ul>
Job Summary We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If youre a people person with a passion for health and fitness, we want to hear from you! Responsibilities: 
<ul>
<li>Welcome guests and prospective members</li>
<li>Provide tours for prospective members</li>
<li>Respond to inquiries in person, over the phone, and via email</li>
<li>Maintain a clean and organized lobby and front desk area</li>
<li>Accurately record client information and accept payments</li>
<li>Schedule classes and appointments</li>
<li>Manage incoming and outgoing correspondence</li>
<li>Ensure gym rules and systems are followed</li>
</ul>
Qualifications: 
<ul>
<li>Friendly and professional disposition</li>
<li>A passion for health and fitness</li>
<li>Two or more years of customer service, receptionist, or front desk experience is preferred</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Strong work ethic</li>
<li>Familiar with computers, spreadsheets, and scheduling software</li>
<li>Ability to multi-task and thrive in a fast-paced environment</li>
</ul>

<h3>Job Description</h3>
Job Description
Join Our Exceptional Team as a Dental Front Desk Coordinator at Our State-of-the-Art Practice in Tewksbury, MA!
Are you a friendly, organized, and patient-focused professional looking for a fulfilling role where you can make a real difference? We're searching for a Dental Front Desk Coordinator to be the welcoming face of our boutique practice. As the first point of contact for our patients, you will set the tone for a positive and caring experience from the moment they walk through the door.
What You'll Do:
<ul>
<li>Warmly welcome patients and visitors with a friendly smile and professionalism, creating an inviting and comfortable atmosphere. </li>
<li>Efficiently manage appointment scheduling while ensuring smooth patient flow and minimal wait times. </li>
<li>Assist patients with insurance verification, billing inquiries, and financial processes, helping them navigate their care with ease. </li>
<li>Maintain accurate patient records and ensure all information is up-to-date and organized. </li>
<li>Collaborate with our skilled dental team to ensure each patient receives top-notch care and attention. </li>
</ul>
Why You'll Love This Role:
<ul>
<li>Work in a supportive and close-knit team where your contributions truly matter. </li>
<li>Engage with patients and help them feel comfortable and confident in their care journey. </li>
<li>Enjoy a balanced work schedule with plenty of time for personal life: Monday, Tuesday, and Thursday (8 AM - 5 PM), and Wednesday (12 PM - 7 PM). </li>
<li>Competitive hourly pay ($22 - $27 per hour) based on experience, with room for growth! </li>
</ul>
What We’re Looking For:
<ul>
<li> A passionate and detail-oriented individual who thrives in a fast-paced, team-oriented environment. </li>
<li> Experience in customer service or front desk roles (previous dental office experience is a plus, but not required!). </li>
<li> Excellent communication skills, both on the phone and in person, with a natural ability to connect with others. </li>
</ul>
Why Join Us? This is not just another job—it’s a chance to be part of a top-tier dental team that values quality care, patient satisfaction, and professional growth. If you're looking for an opportunity to thrive in a supportive environment while making a positive impact on the lives of others, we’d love to meet you!
#IND
Requirements
<ul>
<li>Previous experience as a Medical or Dental Front Desk is preferred</li>
<li>Strong communication and interpersonal skills.</li>
<li>Excellent organizational and multitasking abilities.</li>
<li>Attention to detail and a patient-centered approach.</li>
</ul>
Benefits
Salary $22-$27 per hour.
Also offering: 401K
Dental insurance
Health insurance
Paid time off

Dental Front Desk - Tewksbury, MA

<h3>Job Description</h3>
Job Description
At Best Western Saranac Lake, we provide the best customer service in the hospitality industry while offering our employees stability and professional development at a time when good, dependable jobs are hard to find. We search for individuals who can thrive in both team and autonomous work settings, people who are looking for longevity in a professional environment with integrity and real support from their employer.
Best Western Saranac Lake issearching for a General Manager with exceptional customer service and interpersonal skills to join our team. Our GM is responsible for overseeing all aspects of hotel including operations, guest services, front desk, housekeeping, maintenance, and food and beverage operations. The General Manager ensures the hotel operates efficiently and profitably while maintaining high standards of guest satisfaction, employee engagement, and financial performance. The General Manager is a steady leader of the property, serving as coach and mentor to staff and providing an environment where employees can learn and grow within the Best Western brand and community.
If you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business, please apply today!
Job Responsibilities:
<ul>
<li>Oversee daily operations of the hotel, ensuring smooth and efficient functioning.</li>
<li>Develop and implement strategies to achieve financial targets and increase profitability.</li>
<li>Ensure high standards of guest service and satisfaction by monitoring and addressing guest feedback.</li>
<li>Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them.</li>
<li>Supervise and provide leadership to the housekeeping &amp; property maintenance departments, ensuring high standards of cleanliness and guest satisfaction.</li>
<li>Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success.</li>
<li>Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds.</li>
<li>Monitor and manage budgets, expenses, and revenue, including forecasting and financial planning.</li>
<li>Ensure compliance with health, safety, and regulatory requirements.</li>
<li>Conduct regular inspections of the property to ensure Best Western standards are met and identify areas for improvement.</li>
<li>Handle emergencies, guest complaints, and other issues as they arise with prompt and effective solutions.</li>
<li>Implement and oversee marketing and promotional activities to increase occupancy and revenue.</li>
<li>Recruit, train, and retain high-quality staff members.</li>
<li>Other duties assigned by management.</li>
</ul>
Successful Candidates Must Have:
<ul>
<li>High school diploma or education equivalent.</li>
<li>Bachelor’s degree in Business Administration or a related field preferred.</li>
<li>Minimum of 5 years of experience in the hospitality field.</li>
<li>Previous experience as a hotel manager, assistant manager, or hotel department manager is required.</li>
<li>Must have a strong focus on putting the guest first with exceptional customer service experience.</li>
<li>Excellent verbal and written communication skills to interact effectively with guests, staff, and leadership.</li>
<li>In-depth understanding of hotel operations, including front office, housekeeping, maintenance, and food and beverage.</li>
<li>Ability to develop and implement effective strategies to enhance guest satisfaction and operational efficiency.</li>
<li>Strong problem-solving skills and ability to handle high-stress situations.</li>
<li>Ability to make informed decisions.</li>
<li>Knowledge of health, safety, and regulatory requirements in the hospitality industry.</li>
<li>Proficiency with hotel management software and systems.</li>
<li>Ability to adapt to changing circumstances and stay calm under pressure.</li>
<li>Manage multiple tasks simultaneously without compromising quality.</li>
</ul>
Company DescriptionAt Best Western Saranac Lake, we prioritize employee development, offering opportunities for growth within the Best Western brand and mentorship to support your success. If you’re passionate about creating outstanding guest experiences and building meaningful connections, we invite you to join our team and grow your career with us! 
<h3>Company Description</h3>
At Best Western Saranac Lake, we prioritize employee development, offering opportunities for growth within the Best Western brand and mentorship to support your success. If you’re passionate about creating outstanding guest experiences and building meaningful connections, we invite you to join our team and grow your career with us!

General Manager with Benefits and Employee Discounts!

<h3>Job Description</h3>
Job Description
Resident Service Specialist – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at 100 Pier 4, our apartment community (369 homes) located in Boston, MA.
Pay range: $25-$27/hour.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents’ needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS: 
Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks.
Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers.
Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. 
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. 
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. 
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE: 
1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years’ experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver’s license unless otherwise noted.

Guest Service Specialist

<h3>Job Description</h3>
Job Description
We’re more than just a team – we’re a community dedicated to making a difference every day.
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.&nbsp;Apply today and build a career that inspires you!
The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.
Join a Team that Puts Your Well-Being First!
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
<ul>
<li>Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.</li>
<li>Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.</li>
<li>Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.</li>
<li>Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!</li>
<li>Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.</li>
<li>Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.&nbsp; Additional benefits may be available based on property specific locations!</li>
</ul>
We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
Responsibilities
<ul>
<li>Greet guests upon arrival and ensure a smooth check-in process.</li>
<li>Provide information about the hotel's amenities, services, and local attractions.</li>
<li>Respond promptly to guest inquiries via phone, email, or in person.</li>
<li>Handle reservations, cancellations, and modifications accurately and efficiently.</li>
<li>Process payments and maintain accurate records of guest transactions.</li>
<li>Address guest concerns and resolve issues promptly to ensure satisfaction.</li>
<li>Coordinate with other departments to fulfill guest requests and preferences.</li>
<li>Maintain a clean and organized front desk area.</li>
<li>Assist with luggage handling and transportation arrangements as needed.</li>
<li>Uphold company policies and procedures to ensure the safety and security of guests and their belongings.</li>
<li>Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy.</li>
<li>Provide exceptional customer service to enhance the overall guest experience.</li>
<li>Keep abreast of developments in the hospitality industry and participate in training programs as required.</li>
</ul>
Skills Required
<ul>
<li>Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.</li>
</ul>
Experience / Education&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.</li>
</ul>
Physical Demands
<ul>
<li>This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions.</li>
</ul>
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

Guest Service Representative

<h3>Job Description</h3>
Build your best future with the&nbsp;Johnson Controls&nbsp;team&nbsp;
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.&nbsp; Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the&nbsp;Johnson Controls&nbsp;family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!&nbsp;
What we offer&nbsp;
<ul>
<li>Competitive salary</li>
<li>Paid vacation/holidays/sick time-&nbsp;10 days of vacation first year</li>
<li>Comprehensive benefits package including 401K, medical, dental, and vision care –&nbsp;Available day one</li>
<li>Encouraging and collaborative team environment</li>
<li>Dedication to safety through our Zero Harm policy</li>
<li>Check us out!:&nbsp;<a href="https://youtu.be/pdZMNrDJviY" target="_blank">https://youtu.be/pdZMNrDJviY</a></li>
</ul>
What you will do
This position is responsible for providing vision, leadership and direction for the fire inspections in the local district office. Responsibilities include supervising fire alarm inspectors and sprinkler inspectors, developing business strategies, and implementing action plans to meet the districts objectives and drive profitable growth of the Fire Service business, including embracing the company programs, identification of life safety deficiencies and recommendations.
How you will do it
Revenue Responsibility: Responsible for implementing plans, programs and process designated to meet and exceed growth and objectives while maximizing market potential for Planned Service Agreements.
Customer Satisfaction: Responsible for assisting leading inspection teams in developing and maintaining processes and cadence to deliver customer satisfaction through effective and timely delivery of inspections. Ensure contractual obligations are fulfilled on a timely matter, with the goal of increasing the satisfaction of the customer experience.
​​​​​​​Productivity Improvement: Monitor District Service productivity and improve productivity. Assess manpower needs to support delivery of contractual obligations (direct and subcontract employees).
Employee Development: Identify existing team strengths and weakness and accordingly have a plan to coach and develop each individual team member to reach their potential. Effectively work in a matrix structure by always striving to maintain open communication channels and addressing conflict resolution issues timely and respectfully to all parties involve.
Safety Compliance: Support Company and Area safety initiatives. Observes the day to day operations to ensure employees are following appropriate safety procedures, and addresses immediately any inconsistencies. Ensures that all corporate polices associated with affirmative action and equal employment opportunities are fully implemented, managed and monitor for compliance.
What we look for
<ul>
<li>
High School Diploma or equivalent&nbsp;
</li>
<li>
College degree or equivalent work experience of 10 years - preferred
</li>
<li>
Minimum 5 years Fire Services industry
</li>
<li>
MASS Class D License
</li>
<li>
Ability to analyze deficiencies and develop appropriate action plan to address and rectify issues
</li>
<li>
Ability to work in a matrix infrastructure, coach, develop team, address conflict
</li>
<li>
Principals of accounting
</li>
<li>
Proficient with Microsoft Word, PowerPoint and Excel
</li>
</ul>

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