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<h3>Job Description</h3>
Job Description
Resident Service Specialist – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at Union Place, our apartment community (300 homes) located in Franklin, MA.
Pay range: $25-$27/hour.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents’ needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS: 
Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks.
Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers.
Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. 
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. 
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. 
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE: 
1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years’ experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver’s license unless otherwise noted.

Guest Service Specialist

<h3>Job Description</h3>
Job DescriptionPrimary Responsibilities:
<ul>
<li>With training and assistance, advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;</li>
<li>Correctly assist with weighing, packaging, and labeling cannabis products, as required;</li>
<li>Educate customers on the safe use of their selected cannabis products;</li>
<li>Check customers' identification documents to verify that they are of legal age;</li>
<li>Process customers' payments using the dispensary / retail's POS system;</li>
<li>Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;</li>
<li>Ensure the dispensary is clean and well-organized at all times;</li>
<li>Take inventory of cannabis products and ensure that the sales floor is adequately stocked. </li>
<li>Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc. </li>
<li>May participate in closing activities for the inventory vault area</li>
<li>Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts</li>
<li>Engaging and supporting GMF’s marketing initiatives</li>
</ul>
<ul>
<li>1+ years of customer facing experience in the Retail or Hospitality Industries.</li>
<li>Comfortable working with computers, preferably retail POS systems. </li>
<li>Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. </li>
</ul>
 Preferred Experience: 
<ul>
<li>Ability to speak more than one language (preferably Spanish). </li>
<li>Foundational understanding of sales and upselling of products</li>
</ul>
Physical•Work is performed while standing, sitting and/or walking. •Requires the ability to communicate effectively using speech, vision and hearing. •Requires the use of hands for simple grasping and fine manipulations. •Requires bending, squatting, crawling, climbing, reaching. •Requires the ability to lift, carry, push or pull medium weights, up to 50 pounds &nbsp;Hours &amp; ConditionsMust be available to work weekdays, weekends, and holidays.&nbsp; Adapt schedule to work alongside the changing demands. &nbsp;OtherAuthorization to work in the United States, or the ability to obtain the same. Must obtain a State Agent Card. Must be a minimum of 21 years of age. Must be and remain compliant with all legal or company regulations for working in the industry. Must pass all required background checks.
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c225WhomTr

Part time Guest Service Associate- Cannabis

<h3>Job Description</h3>
Job Description
The Night Auditor at The Verve Hotel in&nbsp;Natick, MA is responsible for overseeing the nightly operations of the hotel, including guest check-in/out, managing reservations, and completing financial reports.
Responsibilities:
<ul>
<li>Manage guest check-in/out process</li>
<li>Handle reservations and room assignments</li>
<li>Process nightly financial reports</li>
<li>Ensure guest satisfaction during the night shift</li>
</ul>
Requirements:
<ul>
<li>Prior experience in a hotel front desk or night audit role</li>
<li>Strong attention to detail and organizational skills</li>
<li>Excellent communication and customer service skills</li>
<li>Ability to work efficiently and independently during night hours</li>
<li>Available to work PM shifts</li>
</ul>
Benefits:
<ul>
<li>Competitive compensation at $19.75 per hour</li>
<li>Opportunity for growth and advancement within the company</li>
<li>Dental and Vision insurance&nbsp;</li>
<li>Great work environment in Natick, MA</li>
</ul>
About the Company:
The Verve Hotel - Boston Natick is a boutique hotel located in the heart of&nbsp;Natick, MA. We pride ourselves on providing exceptional service to our guests and creating a welcoming and comfortable environment for all.

Night Auditor

<h3>Job Description</h3>
Job DescriptionSalary: $16.27/hour 
As a Guest Experience Associate you will be responsible for additional programing and revenue facilitated by the Admissions &amp; Membership area of the Guest Experience Department. Zoo New England takes pride in our workplace environment as well as our family friendly atmosphere. Therefore, our Guest Experience Associates are expected to bring their friendly personality to work while providing exceptional customer service to Zoo guests. Guest Experience Associates will conduct themselves in a professional manner while communicating and providing service to our guests, team members and visitors. The goal is to ensure that our work environment is safe and inviting. The ability to handle and monitor cash/credit sales for the purpose of receiving fees and tracking revenue is essential. Must be able to work outdoors and in inclement weather elements common to winter, spring, summer and fall. Responsibilities include greeting Zoo guests with a smile and welcoming attitude, accurately tracking attendance and sales of Zoo guests through our admissions gate, proactively selling ZNE membership packages, and operating a variety of family-friendly and fun amusement rides in accordance with MA state safety laws &amp; procedures; some of which may require a valid drivers license.
Duties &amp; Responsibilities
<ul>
<li>Ability to answer guest questions in a polite and friendly manner.</li>
<li>Ability to follow safety procedures outline by Zoo New England.</li>
<li>Provide the highest level of customer service to Zoo guests.</li>
<li>Operate a variety of amusement rides in a safe manner.</li>
<li>Be knowledgeable of basic zoo operations, including safety procedures &amp; animal collections.</li>
<li>Inspect rides before operating to ensure that they are clean and functioning properly.</li>
<li>Accurately process and track Zoo guests at entrance.</li>
<li>Proactively sell ZNE membership packages.</li>
<li>Accurately track fees collected from assigned revenue areas by correctly following departmental protocol.</li>
<li>Follow ZNEs cash handling policies.</li>
<li>Be Knowledgeable about ZNEs membership program.</li>
<li>Attend departmental meetings to receive updates about the Zoos, our collection, coming attractions and programs.</li>
<li>Relieve other co-workers for lunch breaks as needed.</li>
<li>Flexibility with work hours based on Zoo activity levels.</li>
<li>Must report to work on time, in proper uniform, and with a positive attitude.</li>
</ul>
Minimum Job Requirements
<ul>
<li>Must be at least 16 years old on the date of hire.</li>
<li>Must enjoy working in a fun workplace environment that is family friendly.</li>
<li>Available to work based on seasonal fluctuations and Zoo activity levels.</li>
<li>Ability to work some weekends and holidays.</li>
<li>Ability to work outdoors and in inclement weather elements common to winter, spring, summer and fall.</li>
<li>Knowledge of and commitment to quality customer service standards.</li>
<li>Warm and friendly personality.</li>
<li>Fluency in the English Language (reading &amp; writing).</li>
<li>Ability to work independently and cooperatively in a variety of situations while dealing with the public. </li>
</ul>
Preferred Job Requirements
<ul>
<li>High School diploma or equivalent.</li>
<li>Second language is a plus.</li>
<li>At least 2 years of cash handling experience with credit card processing.</li>
<li>Per MA state law, must be at least 18 years of age to operate amusement rides.</li>
<li>Ability to work in a diverse work environment and with a diverse guest population.</li>
</ul>
<ul>
<li>Excellent attendance record.</li>
<li>Valid drivers license.</li>
<li>1 year of Hospitality or Retail experience.</li>
<li>Previous work experience in guest experience environment.</li>
</ul>
 
Zoo New England is an Equal Opportunity Employer by Choice
NO PHONE CALLS PLEASE

Seasonal Guest Experience Associate

<h3>Job Description</h3>
Job Description
We are looking for a Hotel Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation when arriving or departing during the overnight hours. A night auditor has the added responsibility of closing and balancing the current business day and correcting any posting/cashiering errors as needed to ensure accurate reporting to management. 
 Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Perform all night audit tasks - running the nightly reports, ensuring accuracy, and submitting to management. </li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to guest complaints in a timely and professional manner</li>
<li>Complete shift checklist</li>
<li>Any other duties as assigned by management. </li>
</ul>
Skills
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li>
<li>Experience with hotel reservations software.</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
</ul>
' Communication method(s) used:
<ul>
<li>Email</li>
<li>Phone</li>
<li>In person</li>
</ul>

Guest Services - Night Audit

<h3>Job Description</h3>
Job DescriptionDescription:
The Guest Experience Specialist will be the first impression for guests entering our Main Venue, vibrant outdoor courtyard (home to Rose &amp; Rye), and Rooftop Social—our open-air rooftop bar with sweeping views, fire pits, and signature cocktails. This is a dynamic and highly visible position that goes far beyond traditional hosting. You’ll be responsible for greeting guests, managing flow across three unique spaces, and supporting a variety of upscale events and activations.
 
Essential Duties and Responsibilities
- Demonstrate professional and courteous behavior at all times through knowledge of the company culture, organizational structure and general philosophy
- Welcome and engage all guests with warmth, professionalism, and enthusiasm
- Manage reservations, walk-ins, and waitlists across multiple venue spaces
- Direct and escort guests to appropriate areas: Rooftop Social, Courtyard, or the second-floor venue
- Communicate clearly with service teams, managers, and event coordinators to maintain smooth guest flow
- Serve as an informational guide—explaining current events, venue features, and guest options
- Monitor venue pacing, capacity, and transitions during high-volume periods or special events
- Support event operations including private parties, weddings, cocktail classes, music nights, and more
- Manage reservation system
- Maintain an elevated, well-groomed appearance aligned with the upscale brand of Arts Alley
Additional Duties
- Participate in ongoing education and training
- Attend team/department meetings
- Other duties as assigned
 
Requirements:
Essential Behavior Requirements
- Celebrate True Hospitality: Delight guests with heart and intention. Anticipate guest needs. Treat every guest like your only guest. 1+ year of experience in upscale guest services, or event hosting.
- Be Fully Present: Clear your mind of distractions and bring your full energy to every guest interaction. We’re not just serving—we’re creating magic. That means every smile, every conversation, every moment counts. Your presence is part of your uniform—just as important as what you wear.
- Show Confidence: Stand tall, smile genuinely, and make direct eye contact. Confidence is contagious, and it starts with your presence. Never lean on tables, counters, or surfaces.
- Full Hands in, Full Hands Out: Always move with purpose, bus tables, run food, interact with guests and teammates. Own your section.
- Handle Food &amp; Drinks Professionally: Handle glasses by the base or stem. Handle utensils by the handles. Never touch eating surfaces with your hands.
- Know Our Story: Understand our menus, mission, courtyard, rooftop, and event spaces. Share our story proudly.
 
Minimum Qualifications
- Education or Experience- High school diploma or general education degree (GED); or one to two years related hospitality experience and/or training; and/or equivalent combination of education and experience.
- Language Skills- Must have developed language skills to the point to be able to: read, analyze and interpret general business documents, financial reports and government regulations. Ability to write reports, business correspondence and procedure manuals. Actively participates in discussions. Ability to effectively present information and respond to questions from management, clients, customers and the general public.
- Mathematical Skills- Requires mathematical development sufficient to be able to: read and interpret financial information and prepare budgets. Deal with a system of real numbers, probability and statistical inference. Apply fraction, percentage, ratio and proportion. Possesses sharp ability for attention to detail (able to quickly identify variances in standards), working efficiently and flexibly. Ability to multi-task and be highly organized while working under pressure.
- Reasoning Ability- Must have developed reasoning skills to be able to: positively identify problems, collect data, establish facts, draw valid conclusions and provide a viable solution. Solve practical problems and deal with situations professionally and efficiently. Ability to interpret and analyze a variety of instructions or policies in written, oral, diagram or schedule form.
 
Physical Requirements
- Non-slip shoes are recommended
- Ability to pass pre-employment drug test, background check 
- Requires walking, sitting and standing to a significant degree, reaching, handling, climbing, balancing, kneeling, crouching, stooping, talking, hearing, seeing and smelling
- Lifting up to 100 lbs. maximum with frequent lifting and/or carrying or transporting of food, objects or equipment weighing up to 75 lbs. 
- Outside environmental conditions such as wind, rain, cold, snow, extreme heat, etc.
- Inside environmental conditions protected from weather conditions. Potential exposure to cleaning solvents and/or fumes. Exterior environmental conditions may or may not be protected from weather, including temperature changes (cold, heat, humid, wet)

Guest Experience Specialist

<h3>Job Description</h3>
Job Description
Windsor, has been part of the community since 1975, providing area families with top-quality skilled nursing care for short-term rehabilitation and long-term care. We focus on maximizing patient recovery, comfort, and independence for the highest possible quality of life. From post-surgery and post-hospital rehabilitation to long-term care for a chronic illness, our highly skilled care teams provide compassionate attention and specialized care every step of the way to reduce hospital readmissions and achieve exceptional outcomes. Count on our award-winning team for short-term rehab and recovery, long-term skilled nursing care, adult day health, and restorative care.
Come join this collaborative and innovated team. At Integritus Healthcare you will enjoy generous time off, exceptional health insurance and the ability to grow in your career. Integritus Healthcare wants you! 
Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Assist in planning, developing, organizing, implementing, and evaluating activity programs. • Observe resident attendance, behavior, and degree of involvement during programs. • Encourage resident participation as deemed appropriate. • Transport residents to and from activities as needed. • Participate in discharge planning, development, and implementation of activity care plans and resident assessments. • Interview residents or family members to obtain activity information. • Assist in arranging for transportation for outings. • Coordinate activities with other departments and staff. • Assist with implementing and maintaining an ongoing quality assurance program for the activity department. • Perform administrative duties, i.e.. completing necessary forms, reports, etc.
PART-TIME 16 - 24 HOURS WEEKLY.
 Qualifications: • High School Diploma or equivalent. • Previous experience working with the elderly population preferred Working Conditions Works in office areas as well as throughout the facility. Is subject to frequent interruptions.
<ul>
<li>Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.</li>
<li>Is subject to hostile and emotionally upset residents, family members, etc.</li>
<li>Communicates with the medical staff, nursing service, and other department supervisors.</li>
<li>Works beyond normal working hours, on weekends, and in other positions temporarily, when necessary.</li>
<li>Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).</li>
<li>Is subject to injury from falls, burns from equipment, odors, etc., throughout the day, as well as to reactions from dust, disinfectants and other air contaminants.</li>
<li>Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.</li>
<li>May be subject to the handling of and exposure to hazardous chemicals.</li>
</ul>
PART-TIME 16 - 24 HOURS WEEKLY.

ACTIVITIES AIDE

<h3>Job Description</h3>
Job Description
Activities Assistant - Life Enrichment
A Faith-Based, Nonprofit, 303-bed, Short and Long-term care facility sponsored by the Carmelite Sisters. We are a place of life, a place of caring, and more importantly, a true home for our residents. Located on lush, manicured lawns and gardens in Framingham, MA, we are just minutes from Route 9 for easy access to the Mass Pike. 
Come join our winning team! If you have compassion and enthusiasm, come share it with our residents here at St. Patrick's Manor.
We are seeking to fill the position of Activities Assistant - Arts and Crafts.
<ul>
<li>Full or Part-Time, Monday through Friday plus Every Other Weekend.</li>
<li>$17 to $19.74 per hour based on experience.</li>
</ul>
Activities Assistant Qualifications:
<ul>
<li>High School diploma or equivalent.</li>
<li>Knowledge of arts and crafts, preferably in a geriatric setting.</li>
<li>Computer literate with training on entering resident care plan codes (MDS), preferred.</li>
<li>Must be able to speak, write and understand English.</li>
</ul>
Activities Assistant Working Conditions:
<ul>
<li>Bending, standing, sitting, lifting, walking and moving intermittently during working hours. </li>
<li>Must assist in the evacuation of residents as necessary. </li>
</ul>
Activities Assistant Job Summary:
<ul>
<li>Assist in planning, organizing and implementing activities - movies, parties, games, crafts.</li>
<li>Assist the Activity Director with preliminary and comprehensive assessments of the activity needs of each resident.</li>
<li>Review activities needs assessments.</li>
<li>Develop and maintain a good rapport with all the services involved with the care plan.</li>
<li>Encourage resident participation and social communication during group activities and recreation.</li>
<li>Assist in the transportation of residents to activities.</li>
</ul>
This is a brief overview of job responsibilities and not intended to be all inclusive.
We aim to create a supportive workplace where you are valued, compensated fairly and provided the tools to thrive!
St. Patrick's Manor can offer you (22.5+ hours/week):
<ul>
<li>Competitive Compensation</li>
<li>Next-Day Pay Option</li>
<li>Student Loan Forgiveness Guidance</li>
<li>Health (Aetna), Dental, Vision, HSA with employer contribution</li>
<li>Benefits available 1st of the mo. following 30 days</li>
<li>Flexible Spending Account and supplemental insurances</li>
<li>Fully paid Life and Short-Term disability insurance</li>
<li>Employee Assistance Program with Discount marketplace</li>
<li>Retirement Plan</li>
<li>Student Loan Forgiveness Guidance</li>
<li>Compassionate work environment</li>
</ul>
Please consider joining our team working where The Difference is Love!
St. Patrick's Manor is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Arts and Crafts Aide - Full or Part-Time

<h3>Job Description</h3>
Job Description
Life Enrichment - Activities Aide
A commitment to Care. A legacy of compassion. This is D'Youville.
Since 1960, D’Youville Life &amp; Wellness Community has provided Greater Lowell and surrounding communities with exceptional elder care, earning the respect of its peers and the trust of the community at large.
We are looking for an Life Enrichment - Activities Aide for our Special Care Unit.
<ul>
<li>Every Other Weekend only - 9am to 5pm. </li>
<li>$15.50 to $17.21 per hour based on skills and experience.</li>
</ul>
Life Enrichment - Activities Aide Qualifications:
<ul>
<li>High School diploma or general education degree (GED)</li>
<li>Activities experience with older adults preferred, but not required.</li>
<li>Enthusiastic and eager to learn.</li>
<li>Ability to work well with a team as well as the ability to work independently. </li>
</ul>
Life Enrichment - Activities Aide Job Summary:
<ul>
<li>Assist with coordination, direction and delivery of wellness and recreation programs. </li>
<li>Provide hands-on involvement in programs for the majority of their scheduled time.</li>
<li>Assist in the supervision, orientation, and planning of volunteers.</li>
<li>Assist in the coordination of the calendar events.</li>
<li>Assist in the evaluation of the residents wellness needs-exploring the opportunities for resident engagement within the six dimension; purposeful, emotions, physical, spiritual, social and intellectual.</li>
<li>Assist in projecting monthly expenditures.</li>
<li>Assist in ensuring specialty programs are scheduled.</li>
<li>Assists with marketing, promoting and communicating materials, helping to ensure professional quality.</li>
<li>Assist in maintaining community environment (including equipment and supplies).</li>
<li>Assist in ensuring resident welcome and engagement protocols are in place.</li>
<li>Assist in keeping records and inventory of supplies.</li>
<li>May be required to assist driving the community van to transport residents to and from, off or on campus activities.</li>
</ul>
This is a brief overview of job responsibilities and not intended to be all inclusive.
We aim to create a supportive workplace where you are valued, compensated fairly and provided the tools to thrive!
D’Youville Life and Wellness Community can offer you:
<ul>
<li>Competitive Compensation</li>
<li>
Student Loan Forgiveness Guidance
</li>
<li>Employee Assistance Program with Discount Marketplace</li>
<li>Clean and Compassionate environment</li>
<li>Excellent staff to resident ratios</li>
</ul>
Please consider joining our team working where The Difference is Love℠!
D’Youville Life and Wellness Community is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
#DYOU2024

Life Enrichment - Activities Aide - Special Care Unit - Every Other Weekend

<h3>Job Description</h3>
Job Description
This position will be responsible for ensuring guest satisfaction, and maintaining service standards, and cleanliness of all associated areas including F&amp;B, Arcade, Activity Center, Movie Theatre, and all Outdoor Amenities. This individual will be responsible for the successful execution of all Food &amp; Beverage transactions, activities and events by consistently monitoring resort activity programs, special events and entertainment. This individual will work in multiple areas monitoring and providing exceptional customer service in the Arcade, Activity Center, Movie Theatre, and all Outdoor Amenities.
POSITION REQUIRES ABILITY TO WORK BETWEEN THE HOURS OF 12pm-6pm FRI-MON
MUST BE AVAILABLE TO WORK WEEKENDS &amp; HOLIDAYS!!!
COMPANY BENEFITS:
<ul>
<li>Growth Opportunities &amp; stability</li>
<li>401K</li>
<li>PTO</li>
<li>Discounts through IHG, company Perks website &amp; FREE Vacation using ClubGO and more....</li>
</ul>
ESSENTIAL DUTIES AND TASKS: 
<ul>
<li>Greets all guests and provides outstanding customer service. Executing all resort activities and events. Assisting guests in F&amp;B, Arcade, Activity Center, Movie Theatre, &amp; all Outdoor Amenities. Consistent cleaning of these areas including but not limited to dusting, vacuuming, mopping, pick up trash, sanitizing, empty and re-bag trash bins.</li>
<li>Performs food handling, service duties, receiving deliveries, rotating stock, prepping food, setting up/breaking down the line, wash, rinse &amp; sanitize dishes. Assists guests with room and credit card transactions.</li>
<li>Enforcement of rules and regulations in all areas, including occupancy levels and full knowledge of 911 emergency procedures.</li>
<li>Performs other tasks as assigned by management team.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>High School Diploma or equivalent</li>
<li>Demonstrated experience interacting with children and families</li>
<li>Experience in a theme park, parks and recreation, hospitality or resort environment are desired</li>
<li>Moderate decision-making is required under limited supervision.</li>
<li>Excellent customer service skills and cash handling experience. Use of POS system for inputting transactions.</li>
<li>Must be able to communicate basic resort information to owners and guests.</li>
<li>Ability to be self-directed</li>
<li>Skill in attention to detail</li>
<li>Effectively communicate in English</li>
<li>Servsafe a plus but not required</li>
</ul>
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
#INDRO2
#ZRRO2

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