<h3>Job Description</h3>
Description
Citizens is in the midst of a bold, enterprise-wide transformation—leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization.
As the Data &amp; AI Product Strategy Leader for Commercial Banking you will lead the delivery of advanced data and intelligence products that empower commercial bankers and other clients facing colleagues with intelligence to prospect, engage, and deepen client relationships. This role is central to bridging cutting-edge AI capabilities ensuring every data product delivers measurable value to bankers and clients.
You will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You’ll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data—it’s about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology.
You’ll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy.
The ideal candidate is a strategic thinker and hands-on executor, able to lead without direct authority, manage conflicting priorities, and build strong partnerships across business, technology, and analytics teams. Success in this role requires a passion for innovation, a bias for action, and a proven track record of delivering results in highly matrixed, agile environments.
Key Responsibilities
Strategic Coordination &amp; Program Enablement
· Design and implement horizontal routines and governance structures that support cross-functional collaboration.
· Ensure strategic alignment between data product initiatives and enterprise transformation goals.
· Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution.
· Champion a product mindset, focusing teams on solving customer problems and delivering value, not just executing requirements.
Agile Delivery &amp; Stakeholder Engagement
· Operate within a complex “scrum of scrums” structure, coordinating within multiple agile pods and delivery teams to achieve program milestones.
· Manage conflicting priorities and dependencies, ensuring transparency, accountability, and timely delivery.
· Build and sustain strong partnerships with business, technology, and analytics stakeholders.
· Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights.
Budgeting &amp; Financial Oversight
· Support financial planning, budgeting, and resource allocation for data product initiatives.
· Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs.
· Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing.
User-Centric Product Design
· Translate business requirements into actionable product roadmaps, prioritizing features that drive revenue, efficiency, and client satisfaction.
· Lead the design and delivery of data products that provide bankers with a “single pane of glass” experience—centralizing insights, analytics, and next-best-action recommendations within business workflows.
· Champion intuitive user experiences, ensuring complex AI outputs are accessible, explainable, and actionable for bankers.
AI &amp; Data Enablement
· Guide the development of AI-powered analytics engines for sales processes.
· Partner with data engineering, architecture, ML Ops and technology teams to ensure guiding the build out of robust data infrastructure including business layer,
data pipelines, data controls as well as relevant data needed for training ML solutions including and scalable model deployment.
Continuous Improvement &amp; Innovation
· Define and track key performance indicators (KPIs) such as banker adoption, revenue impact, client engagement, and operational efficiency.
· Gather user feedback, conduct A/B testing, and leverage analytics to continuously refine product features and maximize business value.
· Stay abreast of emerging AI, data, and fintech trends, proactively identifying opportunities to enhance the AI Banker platform and maintain competitive advantage.
· Foster a culture of experimentation and responsible innovation ensuring adherence to ethics, privacy, model risks and other regulatory needs while balancing for rapid iteration.
Qualifications
· Strong understanding of data technologies and platforms such as Salesforce, Cloud/Data Engineering, Master Data Management, B2B / Company Databases.
· Proven experience leading large, complex transformation programs that integrate Data &amp; AI/ML for driving business process change.
· Demonstrated ability to lead without direct reports, influence across organizational boundaries, and manage through ambiguity.
· Deep understanding of agile delivery models, including scrum of scrums and pod-based team structures.
· Exceptional communication, relationship-building, and stakeholder management skills.
· Prior experience in Financial Services or Management Consulting.
&nbsp;Education &amp; Certifications
· Bachelor’s degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus.
Hours &amp; Work Schedule
<ul>
<li>Hours per Week: 40</li>
<li>Work Schedule: Monday - Friday</li>
<li>Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote</li>
</ul>
Pay Transparency
The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit <a href="https://jobs.citizensbank.com/benefits" target="_blank">https://jobs.citizensbank.com/benefits</a> .
#LI-Citizens1
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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
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Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Data & AI Product Strategy Leader- Commercial Banking

<h3>Job Description</h3>
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
 
In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?
 
What we offer:&nbsp;
<ul>
<li>Competitive wages; $18.00 per hour</li>
<li>Growth opportunities abound – We promote from within</li>
<li>No prior experience is required as we provide training and team support to help you succeed</li>
<li>Additional hours may be available upon request&nbsp;</li>
<li>We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks</li>
</ul>
Now, about you:&nbsp;
<ul>
<li>Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner</li>
<li>You’re 18 years or older</li>
<li>Can perform physical work of moving, bending, standing and can lift up to 50 lbs.</li>
<li>Have reliable transportation to and from work location</li>
<li>Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members</li>
<li>Are a motivated self-starter with a strong bias for action and results</li>
<li>Work independently, but also possess successful team building skills</li>
<li>Have the ability to perform job duties with a safety-first mentality in a retail environment</li>
</ul>
If this sounds like you, we can’t wait to learn more about you. Apply Now!

Retail Merchandiser

<h3>Job Description</h3>
Strategic Expense Management Business Partner, Enterprise Technology &amp; Experience&nbsp;(ETX)
Corporate Finance Organization
Full-Time
New York, NY, Boston, MA or Springfield, MA
The Opportunity
We are seeking a highly seasoned professional with specialized skills/knowledge, who is recognized across the organization for their expertise. The successful incumbent has demonstrated potential to take on expanded responsibilities; influences and makes decisions with significant impact on the organization and/or company;&nbsp; influences the development of functional strategy; establishes medium to long term work plans for the function and contributes to the development of financial and resource planning needed to achieve department business objectives. The Strategic Expense Management Business Partner has an established track record of success for driving and accomplishing critical business objectives.
The Team
In this role, you will join our Strategic Expense Management team supporting our Enterprise Technology &amp; Experience business area (ETX). The Strategic Expense Management team is a collaborative team whose members demonstrate accountability, agility, a dedication to be inclusive, strong business acumen, and show courage, even in the most difficult situations. Effective communication skills are key to successful relationship-building and the ability to articulate the reasoning and bases for recommendations and conclusions are imperative. Our team demonstrates an inquisitive approach, asking probing questions to identify issues with specificity.
The Impact
As a Strategic Expense Management Business Partner, your work will impact strategic decisions made by your business partners; enabling better strategic decisions utilizing the financial data and tools.&nbsp; You will accomplish that through the responsibilities listed below:
Financial Planning &amp; Forecasting:
<ul>
<li>Lead the development of annual budgets, long-term financial plans, and periodic forecasts.</li>
<li>Provide financial modeling and scenario analysis to guide business decisions and develop business cases.</li>
</ul>
Business &amp; Performance Analysis:
<ul>
<li>Analyze financial and operational performance to identify trends, risks, and opportunities.</li>
<li>Develop and track key performance indicators (KPIs) to drive business efficiency.</li>
<li>Assist in preparation of monthly, quarterly, and annual financial reports for senior leadership.</li>
</ul>
Strategic Decision Support:
<ul>
<li>Partner with business partners to provide financial insights that support growth and profitability.</li>
<li>Evaluate investment opportunities, cost-saving initiatives, and strategic projects.</li>
<li>Participate in financial due diligence for M&amp;A and other strategic initiatives.</li>
</ul>
Process Improvement &amp; Financial Systems:
<ul>
<li>Enhance financial reporting processes and drive automation initiatives.</li>
<li>Implement best practices for budgeting, forecasting, and financial analysis.</li>
</ul>
Leadership &amp; Stakeholder Management:
<ul>
<li>Lead and mentor a financial analyst.</li>
<li>Collaborate with Finance colleagues and Business partners.</li>
<li>Present financial insights and recommendations to Strategic Expense Management Head of ETX &amp; GBS.</li>
</ul>
The Minimum Qualifications
<ul>
<li>Bachelor’s degree in Finance, Accounting, Economics, or related field</li>
<li>5+ years in FP&amp;A, Technology Finance, or related roles, with at least 3+ years in a position supporting senior leadership</li>
</ul>
The Ideal Qualifications
<ul>
<li>MBA or CPA preferred</li>
<li>Strong Technology Finance background highly preferred</li>
<li>Expertise in financial modeling, forecasting, and variance analysis.</li>
<li>Strong proficiency in Excel, financial planning software (e.g., Anaplan, Adaptive Insights), and ERP systems (e.g., SAP).</li>
<li>Knowledge of business intelligence tools (e.g., Power BI, Tableau, MicroStrategy) is a plus.</li>
<li>Knowledge of Apptio Technology Business Management tool is a plus.</li>
<li>Strong analytical and strategic thinking.</li>
<li>Excellent communication and presentation skills. MBA or CPA preferred</li>
<li>Ability to influence and partner with senior leadership.</li>
</ul>
What to Expect as Part of MassMutual and the Team
<ul>
<li>Regular meetings with the Strategic Expense Management team</li>
<li>Focused one-on-one meetings with your manager</li>
<li>Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups</li>
<li>Access to learning content on Degreed and other informational platforms</li>
<li>Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits</li>
</ul>
#LI-DM2
MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Strategic Expense Management Business Partner, Enterprise Technology & Experience (ETX)

<h3>Job Description</h3>
Accounting Associate II, Corporate Finance
Controllers Organization of Corporate Finance 
Full-Time
Boston, MA or Springfield, MA 
The Opportunity
As an Accounting Associate II in the Controllers Organization of Corporate Finance, you will join us as we continue our progress towards becoming the best-in-class financial stewards for MassMutual.&nbsp; We are&nbsp;forward-thinking and seek others who will leverage their curiosity and take initiative. Join us as a partner who will work collaboratively and with determination to leave the Company in a better place than you found it. You will thrive in a highly dynamic and agile accounting environment to collaborate across teams seeking solid execution and improvement of outcomes.&nbsp;
You will be a key contributor on the team that manages and executes reinsurance accounting and analysis, including oversight of financial reporting outcomes of MassMutual’s reinsurance programs.&nbsp; As an Accounting Associate II, you will continue to learn and develop as part of a diverse team of highly motivated professionals focused on proactively driving the development and execution of process improvement, meaningful analysis and control execution for reinsurance accounting activities.
The Team
The Reinsurance Controllership team is a high-profile team in the Controller’s organization comprised of talented accounting professionals who possess diverse ranges of experiences and backgrounds.&nbsp; Our team has a high business acumen and is driven to provide timely and accurate financial information to our customers. We pride ourselves on working with agility and being a reliable source of information in the organization. We strive to continuously improve and achieve results by actively listening, seeking, understanding and creating solutions as a unified team. The team continues to grow due to the growing number of new business initiatives and projects that we are part of.
The Impact
As an Accounting Associate II, you will have impact through your contribution to oversight of reinsurance accounting, analysis and reporting execution, and controls for&nbsp;the quarterly financial close.&nbsp; You will also contribute to various initiatives focusing on increasing efficiency managing projects and developing and applying your skills in reinsurance and insurance product accounting.&nbsp; Your responsibilities will include, but are not limited to the following:
<ul>
<li>Management Reporting – Build, maintain, and update dashboards for management reporting</li>
<li>Analysis – Assist with comprehensive analysis on both USGAAP and statutory accounting by analyzing trends and results, use strong business acumen and communication skills collaborating with peers across departments to draft and contribute to commentary which enables readers to quickly understand financial results and key drivers</li>
<li>Agreement set up – Support the development of comprehensive accounting models for transaction accounting.&nbsp; Support the completion of accounting conclusion memos.&nbsp;</li>
<li>Settlement files - Create settlement files leveraging data from the admin systems, ledger, and data lake.&nbsp; Initiate cash settlements</li>
<li>Accounting – Complete journal entries and verify results in the ledger using information from settlement files, and other teams within the Company/CFO. Contribute to the accurate and timely completion of accounting close cycles for complex reinsurance accounting by effective planning, monitoring, and problem solving</li>
<li>Assist in research and implementation of new statutory and GAAP accounting guidance</li>
<li>Contribute to initiatives and continuous improvement activities that increase efficiency and add value</li>
</ul>
The Minimum Qualifications
<ul>
<li>Bachelor’s degree</li>
<li>4+ years’ experience in public accounting or working in large, sophisticated corporate environment in accounting</li>
<li>1+ years' experience working with accounting and ERP tools (Excel, SAP, Power BI, Tableau, Alteryx etc.)</li>
</ul>
The Ideal Qualifications
<ul>
<li>CPA or progress toward CPA</li>
<li>Knowledge of GAAP and Statutory accounting</li>
<li>Experience in using accounting data and information to analyze and articulate financial results</li>
<li>Experience in identifying internal control issues and remediation efforts&nbsp;</li>
<li>Experience in performing accounting, general ledger processing and close related matters</li>
<li>Experience in root cause problem solving</li>
<li>Intellectual curiosity to continue learning and adding breadth and depth to understanding</li>
</ul>
What to Expect as Part of MassMutual and the Team
<ul>
<li>Regular meetings with the Reinsurance Controllership Team</li>
<li>Focused on one-on-one meetings with your manager</li>
<li>Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups</li>
<li>Access to learning content on Degreed and other informational platforms</li>
<li>Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.</li>
</ul>
#LI-CR37
<ul>
<li></li>
</ul>
MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Accounting Associate II

<h3>Job Description</h3>
$2,500 Sign-On Bonus for External Candidates
 For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
 Position Details:
<ul>
<li>Schedule:Full time, 38.75 hours/weekly, Monday - Friday, between the hours of 7:30 am - 5:30 pm. No nights, no weekends, no holidays</li>
<li>Department:Radiology</li>
<li>Location:Float (Worcester, Shrewsbury, Auburn, Holden, Leominster)</li>
</ul>
The radiology technologist follows general direction from the Supervisor and/or Senior Technologist and utilizes independent judgment to provide radiological services to patients while adhering to department organizational policies, procedures and standards.
 Primary Responsibilities:
<ul>
<li>Routinely provides radiographic diagnostic services by operating imaging equipment and other equipment/devices as necessary. Evaluates radiographs for technical quality and seeks advice when necessary. Troubleshoots and problem solves certain factors before calling service. Operates all generators and equipment. Produces quality Radiographs and conforms to department standards. Makes a conscientious effort to show any cases to a radiologist upon finding suspicious abnormalities. Uses developer and fixer types appropriately</li>
<li>Maintains sound employee radiation safe practices that are in compliance with ALARA and the standards set by the State of Massachusetts</li>
<li>Maintains or reports on established supply shelf levels for the department. Stocks and rotates stocks on shelves with replacements when supplies arrive. Utilizes LIFO (last in, first out) method of inventory</li>
<li>Checks the supplies in the department on a daily basis and communicates low stock levels</li>
<li>Initiates life support measures, if necessary. Possesses a workable knowledge of the "Code Blue" protocol. Possesses a workable knowledge of the "Nurse Call" system. Knows where the code cart and other emergency supplies are kept. Demonstrates knowledge and skills required to perform processes involved in the delivery of age-appropriate care. Provides care appropriate to the patient population served</li>
<li>Provides radiographic diagnostic services by operating the C-arm and other equipment/devices as necessary. Evaluates scouts and spot imaging for technical quality and positioning. Troubleshoots and problem solves certain factors before calling service. Produces quality imaging to aid doctor in pain procedures and conforms to department standards</li>
</ul>
 You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
<ul>
<li>Completion of a two-year program with accredited school of Radiologic Technology with an Associate Degree or Certificate</li>
<li>Valid license from the Commonwealth of Massachusetts's a registered Radiology Technology</li>
<li>In good standing with the ASRT and ARRT</li>
<li>Knowledge of various software applications such as Microsoft Word, Excel, Outlook, etc.</li>
<li>Proven excellent interpersonal, organizational and communication skills</li>
</ul>
Preferred Qualification:
<ul>
<li>Current CPR certification</li>
<li>EMR experience (EPIC)</li>
<li>Orthopedics experience</li>
</ul>
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.&nbsp;
 OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.&nbsp;

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