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<h3>Job Description</h3>
Job Description
Job Title:&nbsp;Concierge Location:&nbsp;Weston, MA Employment Type:&nbsp;Per Diem Salary Range: Competitive
About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider.&nbsp; We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment.&nbsp; As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Concierge to become part of our family.&nbsp; We invite you to take your first step toward a rewarding career with us!
Position Summary: The Concierge serves as an ambassador to the community and supports the Business Office Manager in meeting his/her responsibility for overall administration of the community. All responsibilities will be conducted in a manner that is consistent with the Maplewood Community philosophy.
Key Responsibilities:
<ul>
<li>Provides positive first impression to all who enter the community</li>
<li>Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriate</li>
<li>Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies residents of visitors, Instructs resident’s visitor according to resident’s instructions.</li>
<li>Receives and processes mail for community staff. Accepts all outgoing mail/packages.</li>
<li>Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.</li>
<li>Maintains and updates log of all emergency phone numbers. Keeps log at front desk.</li>
<li>Maintains and updates emergency contact information on each resident. Keeps information at front desk.</li>
<li>Assists managers with various clerical responsibilities.</li>
<li>Pages staff wearing beepers as necessary.</li>
<li>Takes RSVPs for special functions as necessary.</li>
<li>Oversees sign-up for scheduled transportation.</li>
<li>Hands out maintenance requests forms and pass on to maintenance.</li>
</ul>
Education/Experience/Licensure/Certification:
<ul>
<li>High School Diploma required</li>
<li>Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.</li>
<li>Must have word processing and clerical skills.</li>
<li>Must be able to work flexible hours and participate in holiday activities.</li>
</ul>
Why You'll Love working for Us:&nbsp;
<ul>
<li>Competitive wages</li>
<li>Flexible shifts</li>
<li>Growth opportunities</li>
<li>Bonus &amp; incentive programs</li>
<li>Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Concierge - Per Diem

<h3>Job Description</h3>
Job DescriptionTHE JOB: Rocco's FOH Team Members such an important part of our team here at Rocco's. We pride ourselves in giving exceptional 'above and beyond' service to all of our guests. FOH Team Members are the ones who can make or break a customer experience in store. Our coffee and doughnuts are delicious and speak for themselves but it takes an incredible front of house team to really make our guests have a memorable experience. This position is responsible for creating individualized experiences for our guests from greeting, packing their doughnuts, food, coffee, &amp; teas, and ringing up their order. The FOH Team Member is encouraged to make the best decision that will create a positive experience for our guests. We encourage all of our team members to be team players and to be willing to help wherever the need is at the moment. FOH Team Members have the opportunity to be cross trained to learn other roles in the store. No matter where you start with us, there is room to grow. Front of House Team Members work directly with our Store Supervisor. We encourage all of our team members to be FOH Team Members need to be extremely hardworking, teachable, and friendly. Our training is structured so that you will gain the knowledge and tools needed to succeed in this role. WHO WE WANT: This candidate will have the opportunity to join one of the fastest growing doughnut shops in the US. We want someone who wants to be apart of a thriving, growing business and will put in the work to help the company evolve. Yes, we set high standards here and expect a lot from our crew BUT we equally enjoy having fun and creating a stimulating and inspiring work environment! REQUIREMENTS- DESIRED TRAITS: -Previous Food, Restaurant, Customer Service Experience -Wednesday -Sunday availability -Ability to work 6AM-1:30PM -Thoroughly enjoys people and strives to create memorable experiences with everyone they meet -Ability to stand in a position for long periods of time (up to 8 hours) -Teachable and a good listener -Excellent communication skills and has access to download our team communication app -Friendly attitude &amp; team player -Punctual and reliable -Has reliable transportation to and from work -Driven individual who enjoys being apart of a close working team -Highly adaptive and willing to work hard DUTIES/ RESPONSIBILITIES (not limited to) -Delivering exceptional customer service to all of our guests -Assisting customers maintaining a happy, authentic attitude -Welcoming new guests and guiding them through the new monthly menu and helping them decide flavors -Maintaining professionalism in the workplace at all times -Operating our POS system to ring up customers -Printing off tickets for online orders and filling with 100% accuracy -Learn and maintain knowledge of our monthly menu to effectively be able to communicate the ingredients to our guests -Efficiently and precisely packing all doughnut orders -Maintaining cleanliness of front of the store including, winding, mopping, sweeping, sanitizing all high touch surfaces throughout the day, as needed -Making sure the doughnut display is always clean and clear of any doughnut pieces -Ability to make coffees, teas and new drinks placed on the menu -Ability to lift or move up to 30lbs -Following opening and closing checklist daily -Washing dishes and equipment -Taking out trash and cardboard recyclables WHAT WE OFFER: -Flexible Schedule -Weekly Pay, competitive pay plus tips -Health insurance plan options for all full time individuals -Friends + Family discount -Accrued PTO

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