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<h3>Job Description</h3>
Job Description
This is an Overnight Shift Position from 11:30pm-7:30am
Are you a night owl who enjoys creating a welcoming environment and keeping things running smoothly behind the scenes? Join our team as a Night Auditor, where you’ll play a key role in ensuring exceptional guest experiences and the accuracy of our daily financial operations.
Compensation: $19.00 per hour
Location: 276 Brodie Mountain Road Hancock, MA 01237
What You’ll Do
As the Night Auditor, you’ll be the friendly face that greets guests during the overnight hours and the detail-oriented professional who ensures our records are accurate. Your responsibilities will include:
<ul>
<li>Welcoming and assisting guests with check-ins, check-outs, and general inquiries.</li>
<li>Handling guest issues promptly and courteously.</li>
<li>Answering and directing phone calls to the right departments.</li>
<li>Performing nightly audit functions such as reconciling transactions, maintaining key logs, filing registration cards, and preparing audit reports.</li>
<li>Supporting special projects and maintaining resort safety standards.</li>
</ul>
What We’re Looking For
We’re seeking someone who is both guest-focused and detail-driven. The ideal candidate has:
<ul>
<li>Previous hotel or resort front desk and customer service experience.</li>
<li>Strong communication and multitasking skills in a fast-paced environment.</li>
<li>Proficiency with basic computer systems (word processing, internet-based software).</li>
<li>A high school diploma or GED, plus 1–3 months of related experience/training (or an equivalent combination).</li>
<li>Flexibility to work overnight, 3rd shift, including weekends and holidays.</li>
</ul>
Why You’ll Love It Here
<ul>
<li>Be part of a team that values professionalism, hospitality, and teamwork.</li>
<li>Build valuable skills in guest services, financial reporting, and resort operations.</li>
<li>Enjoy a supportive environment where your role makes a direct impact on guest satisfaction and resort success.</li>
</ul>
If you’re ready to bring your hospitality skills to the overnight shift and thrive in a role that balances guest service with attention to detail, we’d love to hear from you!
Apply today to join our team as a Night Auditor.

Night Auditor - Vacation Village Berkshires

<h3>Job Description</h3>
Job Description
Join our team at Wentworth by the Sea as a Housekeeping Room Attendant, where you'll play a vital role in creating a memorable and unique experience for our guests. We are looking for enthusiastic and self-motivated individuals who take pride in their work and strive for guest satisfaction. Your responsibilities will include maintaining the cleanliness and appearance of guest rooms and common areas, ensuring that every detail contributes to our home-away-from-home experience. This is a fantastic opportunity to join an organization that values its team members as its most important resource. At Wentworth by the Sea, we take great pride in selecting individuals who help us achieve our resort's mission. Enjoy wonderful benefits such as complimentary shift meals, issued uniforms, and the chance to work with a GREAT TEAM!&nbsp;
Key Responsibilities:
<ul>
<li>Clean and maintain all guest rooms, including bathrooms, kitchens, balconies, and other areas, to ensure they meet established cleanliness standards.</li>
<li>Perform various housekeeping duties, including making beds, dusting furniture, vacuuming, cleaning windows, and touching up surfaces.</li>
<li>Change linens and bedding (bed kits, blankets) as needed.</li>
<li>Replace and replenish guest amenities, towels, and supplies in accordance with hotel standards.</li>
<li>Conduct deep cleaning of guest rooms and bathrooms on specified days.</li>
<li>Maintain a clean and organized cart with adequate supplies for daily tasks.</li>
<li>Dispose of trash and recyclables in accordance with hotel policies to maintain cleanliness and uphold environmental standards. </li>
<li>Report any safety concerns or maintenance issues to a supervisor.</li>
<li>Ensure all cleaning tools and chemicals are used properly and according to safety guidelines.</li>
<li>Interact positively with guests and respond promptly to requests and inquiries.</li>
</ul>
Basic Qualifications:
<ul>
<li>Must be flexible and adaptable, with the ability to work in various conditions and manage changing schedules.</li>
<li>Strong communication skills to address concerns and react to situations proactively.</li>
<li>Ability to work independently and efficiently in a fast-paced environment (cleaning approximately 14 rooms per day).</li>
<li>Willingness to get dirty and clean up after others.</li>
<li>Previous experience in housekeeping or similar cleaning environments is preferred.</li>
<li>Must be able to lift up to 50 pounds and push/pull carts with supplies.</li>
<li>Availability for at least one weekend day is required for all full-time applicants.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Knowledge of HotSOS is a plus.</li>
<li>Experience in a self-directed role requiring minimal supervision.</li>
<li>A genuine enthusiasm for cleaning and guest interaction.</li>
</ul>
Additional Information:
<ul>
<li>Our hotel operates 24/7, and shifts may vary. Full availability during training is required.</li>
<li>This position is an equal opportunity employer, and applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.</li>
</ul>
Hotel Room Attendant&nbsp; Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>401(k)</li>
<li>Free Associate Parking</li>
<li>Free Meal for every shift worked&nbsp;</li>
<li>25% Discount in Resort Outlets</li>
<li>Hotel Discounts with OPL</li>
<li>Friends and Family Discount</li>
</ul>
The company also conducts post-offer employment verification, motor vehicle, and criminal background checks.&nbsp;
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Room Attendant

<h3>Job Description</h3>
Job DescriptionAbout Us: Columbia Auto Body is a busy, customer-focused auto body shop in Raynham. We take pride in high-quality repairs and excellent service. We’re currently looking for a reliable and organized Front Desk Receptionist to help support daily operations and keep things running smoothly. Key Responsibilities: 
<ul>
<li>Answer and direct incoming phone calls </li>
<li>Greet and assist customers with professionalism and a positive attitude </li>
<li>Receive and process parts and sublet invoices </li>
<li>Update and maintain the customer list daily </li>
<li>Track vehicles in and out of the shop and keep repair notes current </li>
<li>Assist with insurance supplements and documentation </li>
<li>Receive and record payments (insurance and customer) </li>
<li>Request credits and manage returns when needed </li>
<li>Contact insurance companies as necessary for updates, payments, or support </li>
<li>Organize and maintain spreadsheets for tracking shop operations </li>
<li>Provide general office support and help keep the front office organized </li>
</ul>
What We're Looking For: 
<ul>
<li>Previous front desk, office, or customer service experience (auto industry a plus) </li>
<li>Strong communication and organizational skills </li>
<li>Comfortable using a computer and learning shop management tools </li>
<li>Reliable, detail-oriented, and a team player </li>
<li>Able to multitask and work in a fast-paced environment </li>
</ul>
Job Details: 
<ul>
<li>Full-time position </li>
<li>Competitive hourly pay based on experience </li>
<li>Monday–Friday schedule (no weekends) </li>
<li>Supportive team environment with room to grow </li>
</ul>

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Essential Duties and Responsibilities
<ul>
<li>Create a luxury environment, have a willingness to go above and beyond, exceeding expectations in genuine hospitality.</li>
<li>Approach all interactions with residents, guests, and colleagues in a gracious, attentive, courteous and service-orientated manner.</li>
<li>Respect the privacy, information, perspectives, priorities, time and resources of each resident.</li>
<li>Understand resident preferences and maintain current and accessible notes and records for your colleagues.</li>
<li>Maintain regular attendance in compliance with Elite Services standards, as required by the employee handbook. Scheduling will vary according to the needs of the company. Shift change &amp; Vacation requests are just that, requests, until approved by manager.</li>
<li>Maintain the highest standards of personal appearance and grooming, which includes but not limited to wearing approved dress code clothing.</li>
<li>Facilitate special requests to include transportation or dining reservations, directions, local area information, and other services. Contact Elite Services Management for additional assistance when appropriate.</li>
<li>Maintain all applicable logs, updates, files, and relevant computer and/or paper log systems relevant to building operations.</li>
<li>Maintain accurate records of incoming and outgoing packages and deliveries. FOLLOW PROPER PROCEDURES</li>
<li>Greet all residents and guests confidently and cordially upon entering/exiting the property. Observe the 10-Second Rule.</li>
<li>Announce (and register, as required) guests and vendors/contractors.</li>
<li>Maintain all areas including front desk, package and break rooms, lobby in a neat, clean manner, Concierge must be awake and alert at all times.</li>
<li>Monitor (and schedule, as required) elevator and lobby access for moves and large deliveries.</li>
<li>Sort and forward mail as required.</li>
<li>Maintain accurate and complete shift notes and "pass-on” logs in Paper, Outlook or BuildingLink formats to ensure exceptional communications through shift changes, along with Property Management and Elite Service Management.</li>
<li>Follow emergency procedures as directed in the property manual.</li>
<li>Communicate resident concerns to property management and Elite Services Management, as required.</li>
<li>Monitor security systems and cameras; maintain a general awareness of the entire property; interior and exterior. Communicate any misconduct, incidents and damage to Property Management for attention and repair.</li>
<li>Facilitate maintenance requests, as required.</li>
<li>Check email communications regularly throughout shift. Respond to client and corporate correspondences in a timely manner.</li>
<li>Maintain familiarity with Elite Services offerings and approved vendors.</li>
<li>Proactively ascertain knowledge of existing and new local area businesses and services using your own, and tools provided.</li>
<li>Understand the role of Property Management at the property and be familiar with the Rules and Regulations of the property.</li>
<li>Assist Property Management and/or Maintenance with tasks that are within Elite Services guidelines, as needed.</li>
<li>Maintain accurate and comprehensive incident reports and notify Property Management and Elite Services Management immediately of any immediate threats or accidents.</li>
<li>Additional duties and responsibilities as assigned.</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Professional, positive and enthusiastic, self-motivated and dedicated disposition.</li>
<li>Ability to multi-task in a fast-paced environment, while remaining composed.</li>
<li>Self-motivated with the ability to work independently and within a team.</li>
<li>Exceptional communication, attention to details and follow-through, decision-making, and people skills.</li>
</ul>
Education &amp; Experience
<ul>
<li>1+ years of experience Prior Hospitality or Service Industry Experience or Education.</li>
<li>Proficient word processing and computer knowledge including programs such as Outlook, MS Word and Web browsers.</li>
</ul>

URGENT! - Front Desk Attendant

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:&nbsp;
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. &nbsp; &nbsp;
Job Specifications&nbsp;
<ul>
<li>Starting Wage: $20.00/hr - $22.48/hr&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Employment Type: Winter Seasonal 2025/2026&nbsp;&nbsp;</li>
<li>Shift Type: Full Time hours available&nbsp;</li>
<li>Minimum Age: At least 18 years of age&nbsp; </li>
<li>Housing Availability: Yes&nbsp;&nbsp;</li>
</ul>
Job Responsibilities&nbsp;
<ul>
<li>Work face to face with customers&nbsp;</li>
</ul>
<ul>
<li>Check guests in and out&nbsp;</li>
</ul>
<ul>
<li>Answer phones&nbsp;</li>
</ul>
<ul>
<li>Handle all customer needs&nbsp;</li>
</ul>
<ul>
<li>Always maintain a professional appearance and demeanor&nbsp;</li>
</ul>
<ul>
<li>Help resolve discrepancies with guest bills&nbsp;</li>
</ul>
<ul>
<li>Other duties as assigned&nbsp;</li>
</ul>
Job Requirements&nbsp;
<ul>
<li>Must be able to communicate fluently in English&nbsp;</li>
</ul>
<ul>
<li>Friendly, strong people skills&nbsp;</li>
</ul>
<ul>
<li>Somewhat strong computer skills&nbsp;</li>
</ul>
The expected pay range is&nbsp;$20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;509725 Reference Date:&nbsp;07/17/2025&nbsp; Job Code Function:&nbsp;Front Office&nbsp;

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionMake waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers. Perks and Benefits: 
<ul>
<li>Paid on-the-job training</li>
<li>Flexible scheduling</li>
<li>Culture driven company</li>
<li>Employee recognition programs</li>
</ul>
Primary Responsibilities: 
<ul>
<li>Provide WOW! Customer Service to our members</li>
<li>Assist with class scheduling and billing</li>
<li>Work in a sales capacity to sell new memberships</li>
</ul>
Job Qualifications and Skills 
<ul>
<li>Ability to work with children</li>
<li>Excellent communication and organizational skills</li>
<li>High energy</li>
<li>Strong work ethic</li>
<li>Must pass background examinations prior to training</li>
</ul>
About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see <a href="http://www.goldfishswimschool.com" target="_blank">http://www.goldfishswimschool.com</a>. NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School is an Equal Opportunity Employer.

Front Desk Representative

<h3>Job Description</h3>
Job DescriptionDescription:
Coming Soon! The Duprey Service Company is excited to be opening the New Double Tree by Hilton in downtown Concord. Are you passionate about the Hospitality industry and looking to create a great guest experience? Then join our team as we launch our new hotel. 
 
The Double Tree by Hilton is looking for a meticulous and dedicated Room Attendant to join our housekeeping team. As a Room Attendant, you will play a key role in maintaining our guest rooms and ensuring they are clean, comfortable, and inviting. Your attention to detail and passion for cleanliness will contribute to our goal of providing a superior guest experience.
 
Job Summary
The Room Attendant is responsible for ensuring high levels of guest service and satisfaction by cleaning and supplying rooms, laundry and public areas.
 
Essential Duties and Responsibilities
- Provide top quality service and meets guests needs 
- Thoroughly clean all assigned guestrooms to include: changing linens, making beds, dusting, vacuuming, scrubbing, washing and replenishing supplies
- Thoroughly clean public space, work areas and storage areas 
- Maintain room quality based on hotel and brand standards
- Follow standard procedures for acceptance and security of guest lost and found items
- Ensure master keys and located guestroom keys are properly secured
- Ability to work well with a diverse group of people
 
Additional Duties
- Attend monthly department meetings 
- Complete projects as determined by management
- Assist other coworkers and departments when necessary
- Actively seeks out other tasks when current work is complete
- Participate in ongoing education and training 
- Other duties as assigned
 
 
 
Requirements:
Essential Behavior Requirements 
- Customer Service: Displays a professional sense of urgency when communicating and interacting with guests and coworkers in a way that exceeds the guest’s wants and needs. 
- Communication: Actively listens to guests and associates (viewing the situation from the guest’s perspective) and works together to solve the problem through effective communication. 
- Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed
- Quality: Work “product or service” is free of errors and exceeds customer expectations.
 
Minimum Qualifications
- Education or Experience- No prior experience or education is required.
-Language Skills- Must have developed language skills to the point to be able to: read and comprehend simple instructions, safety rules and memos. 
- Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide.
- Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense understanding to carry out instructions.
 
Physical Requirements
-Non-slip shoes are recommended
-Ability to pass pre-employment drug test and background check
-Requires walking and standing to a significant degree, reaching, climbing, balancing, kneeling, crouching, crawling, stooping, handling and seeing 
-Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs. 
-Inside environmental conditions protected from weather conditions but not necessarily from temperature changes. Potential exposure to paint, solvents, cleaning chemicals and/or fumes

<h3>Job Description</h3>
Job Description
Make a difference in the lives of others while personally thriving!
Join Bridge Senior Living – a certified Great Place to Work (2025-2026)!
Now Hiring! Front Desk/Concierge!
**Must have Weekend Availability**
Shift hours: 8a-2p &amp; 2p-8p
Qualifications of an ideal Front Desk/Concierge:
<ul>
<li>High school diploma or equivalent (GED) </li>
<li>CPR Certified </li>
<li>At least 1 year of related work experience </li>
</ul>
Front Desk/Concierge Job Summary:
A Front Desk/Concierge is responsible for meeting and greeting residents and visitors while handling a variety of clerical duties.
<ul>
<li>Greet and assist Residents and visitors in a polished and professional manner </li>
<li>Manage the front desk sign-in and sign-out process for visitors and vendors. </li>
<li>Handle and direct incoming phone calls. </li>
<li>Inform Residents or staff of the arrival of guests, packages, and deliveries. </li>
<li>Accommodate Residents’ requests for assistance - referring to other staff as necessary.</li>
</ul>
EEO Statement:
We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. 
 Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact <a href="mailto:questions@bridgeseniorliving.com" target="_blank">questions@bridgeseniorliving.com</a> or 1-888-883-1796 for assistance with an accommodation.

Concierge (PRN)

<h3>Job Description</h3>
Job DescriptionPosition Summary:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Guest Services Associate works and manages POS stations to sell recreational and medical products. &nbsp; Primary Responsibilities:
<ul>
<li>With training and assistance, advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;</li>
<li>Correctly assist with weighing, packaging, and labeling cannabis products, as required;</li>
<li>Educate customers on the safe use of their selected cannabis products;</li>
<li>Check customers' identification documents to verify that they are of legal age;</li>
<li>Process customers' payments using the dispensary / retail's POS system;</li>
<li>Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;</li>
<li>Ensure the dispensary is clean and well-organized at all times;</li>
<li>Take inventory of cannabis products and ensure that the sales floor is adequately stocked. </li>
<li>Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc. </li>
<li>May participate in closing activities for the inventory vault area</li>
<li>Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts</li>
<li>Engaging and supporting GMF’s marketing initiatives</li>
<li>+ years of customer facing experience in the Retail or Hospitality Industries.</li>
<li>Comfortable working with computers, preferably retail POS systems. </li>
<li>Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. </li>
<li>Preferred Experience: </li>
<li>Ability to speak more than one language (preferably Spanish). </li>
<li>Foundational understanding of sales and upselling of products</li>
</ul>
 We encourage diverse candidates to apply!&nbsp; &nbsp;
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Guest Services Associate- Cannabis-Part time

<h3>Job Description</h3>
Job Description
Airport Lounge Concierge
Pay: $23.00 per hour
Job Summary
The Concierge is a personal representation of the service and overall hospitality of the staff at the premium lounge, by Airport Dimensions supporting the Chase Sapphire Lounge by The Club, located in the Boston Logan International Airport. They are first touchpoint the guest encounters. They set the tone for the guest’s entire visit. Upon arrival at the lounge the Concierge will greet the guest, calling them by name, check credentials and/or process sales and usher guest into the lounge. Concierge provides lounge tours and completes guest discrepancy reports.
Basic Skills
<ul>
<li>Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly and warm spirited.</li>
<li>Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests.</li>
<li>Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</li>
<li>Reading Comprehension – Understanding written sentences and paragraphs in work related documents.</li>
<li>Speaking – Talking to others to convey information effectively.</li>
<li>Writing – Communicating effectively in writing as appropriate for the needs of the audience.</li>
<li>Conflict Resolution – deescalate situations in a professional and courteous manner.</li>
<li>Problem Solving – develop solutions to remove obstacles to problems that may arise.</li>
</ul>
Primary Job Duties
<ul>
<li>Interact with guests via premier clubroom/bar environment in a professional and pleasant manner.</li>
<li>Welcome guests by name and assist them throughout their stay.</li>
<li>Being accountable and taking ownership of the guest's experience from beginning to end.</li>
<li>Employing the Guest First philosophy in meeting guests' needs and expectations.</li>
<li>The ability to listen to the guest's needs, in turn offering confident recommendations, resulting in high satisfaction from the guest with the service they received.</li>
<li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting guest experience at the forefront of everything you do.</li>
<li>Knowledgeable about the lounge, each guest and the surrounding area</li>
<li>Communicate with guests over the phone and in person.</li>
<li>Provide all information guests need to enjoy their stay; it may include providing information on the facilities and the services for booking.</li>
<li>Possess basic working knowledge of alcoholic beverages and food offerings</li>
<li>Complete paperwork related to daily sales, passenger counts and miscellaneous reporting</li>
<li>Always follow established safety procedures.</li>
<li>Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty</li>
<li>Other duties as assigned</li>
</ul>
Minimum Acceptable Qualifications:
<ul>
<li>Strong communication skills and willingness to work as part of a team </li>
<li>Ability to effectively and pleasantly present information one-on-one and in group settings to guests and other team members of the Company</li>
<li>Passion for servicing guest with proactive solutions.</li>
<li>Ability to follow directions and procedures, effective time management and organizational skills</li>
<li>Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner</li>
<li>Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences</li>
<li>Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment</li>
<li>Be able to stand during entire scheduled shift</li>
<li>Ability to handle the stress of a face-paced work shift up to ten (10) hours</li>
<li>Requires the ability to lift and / or move up to 40 pounds</li>
<li>Requires the ability to walk, bend, twist, and stand to perform normal job functions</li>
<li>Report to work on a regular and timely basis</li>
<li>Able to work rotating shifts including weekends and holidays</li>
<li>Must be able to pass and obtain security background check and clearance to work in airport environment</li>
</ul>
Benefits:
<ul>
<li>Medical Insurance (Health, Dental, Vision)</li>
<li>Disability Insurance</li>
<li>Vacation and PTO</li>
<li>401K Plan with generous Company Matching</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)</li>
</ul>
ABOUT THE COMPANY
Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.

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