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<h3>Job Description</h3>
Job Description
At EdgeTech, we are all about supplying a user experience that is both intuitive and reliable. Our apps are intended for use by both experienced users and customers that simply use them as tools and do not want to know or understand how they work. We’re looking for a mobile application developer to help us implement and maintain apps for both Android and iOS. Our ideal mobile app developer will also maintain a cloud-based database that stores and shares users’ data. We need a solution-oriented thinker, that can work alone on the development and maintenance of the mobile apps and work closely with sales and hardware engineers on a regular basis. The ideal engineer must adhere to the highest-quality standards and create the best user interfaces.
Objectives of this role
<ul>
<li>Translate the customers’ needs to take the form of a mobile application, through reliable coding</li>
<li>Design the next-gen apps with high-quality mobile application development</li>
<li>Manage the entire evolution process of the apps, from assessing customers’ requirements to execution and ongoing maintenance.</li>
<li>Collaborate with sales and hardware engineers within the team to deliver the best solutions.</li>
</ul>
Your tasks
<ul>
<li>Perform periodic testing and improve the usability of the mobile app</li>
<li>Build the design interface as per the client’s needs</li>
<li>Fix bugs and other performance issues as an iOS and Android mobile developer</li>
<li>Develop new features as a mobile software developer</li>
<li>Collaborate with our hardware engineers and interface with outside users of our database.</li>
<li>Communicate clearly with sales staff to understand their exact requirements</li>
</ul>
Required skills and qualifications
<ul>
<li>BS in computer science, information systems, or a related field</li>
<li>Prior experience working as a mobile application developer, or in a similar job role</li>
<li>Comfortable using Amazon Web Services (such as the AWS CDK), Android Studio, Xcode, Visual Studio Code, Bitbucket CI/CD pipelines, Docker, Node.js, and Auth0.</li>
<li>Manage cloud services account with Amazon Web Services</li>
<li>Manage app accounts for the Google Play Store and Apple App Store</li>
<li>Comprehensive knowledge of mobile application development</li>
</ul>
Preferred skills and qualifications
<ul>
<li>A portfolio of all the previous mobile applications created and released</li>
<li>A problem-solving approach to working as a mobile app developer</li>
<li>Outstanding written, verbal and interpersonal skills, with the ability to multi-task</li>
<li>Knowledge of Swift, C#, Kotlin, Java, XML, HTML, Typescript, Python or other similar programming languages</li>
</ul>
Company DescriptionEdgeTech is a leading manufacturer of underwater technology solutions. The company is known worldwide for its high quality products which include: side scan sonars, sub-bottom profilers, bathymetry systems, AUV and ROV-based sonar systems, combined and customized solutions. In addition to the full line of underwater survey products, EdgeTech provides reliable USBL systems, transponder beacons, deep sea acoustic releases, shallow water and long life acoustic releases, MRUs and customized underwater acoustic command and control systems. 
<h3>Company Description</h3>
EdgeTech is a leading manufacturer of underwater technology solutions. The company is known worldwide for its high quality products which include: side scan sonars, sub-bottom profilers, bathymetry systems, AUV and ROV-based sonar systems, combined and customized solutions. In addition to the full line of underwater survey products, EdgeTech provides reliable USBL systems, transponder beacons, deep sea acoustic releases, shallow water and long life acoustic releases, MRUs and customized underwater acoustic command and control systems.

Mobile Application Developer

<h3>Job Description</h3>
Job Description
About SimpliSafe
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.
Why are we hiring?
Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 
What You'll Do
 As a Principal Embedded Software Engineer specializing in Wireless Networking, you will be a focused on the Systems Engineering task of optimizing SimpliSafe's Wireless communications systems to optimize performance, resilience and power. You will be a critical contributor to our product development, focusing on the intricate world of IoT device connectivity. This role demands a profound understanding of not only wireless radio and communication stacks but also the entire networking stack, from the physical layer up to the application. You will be responsible for debugging complex issues and meticulously optimizing every layer of the network stack to achieve unparalleled performance, reliability, and power efficiency in our cutting-edge IoT and camera devices.
This is a hands-on role where you will dive deep into firmware, analyze network traffic, and collaborate closely with hardware, software, QA and cloud teams to deliver robust and highly optimized wireless solutions.
Responsibilities:
<ul>
<li>Full Communications Stack Network Debugging &amp; Optimization: Diagnose and resolve complex network connectivity, throughput, latency, and reliability issues across the entire networking stack, from the wireless radio (PHY/MAC layers) through TCP/IP and up to the application layer on embedded IoT devices.</li>
<li>Protocol Implementation &amp; Tuning: Implement, port, and optimize low power wireless (802.11, HaLow, Thread) and TCP/IP protocols to meet specific performance, power, and memory constraints of embedded systems.</li>
<li>Performance Analysis: Conduct in-depth performance analysis of wireless and networking stacks, identifying bottlenecks and proposing innovative solutions for optimization (e.g., retransmission strategies, buffer management, concurrency, power management, scheduling).</li>
<li>Root Cause Analysis: Perform detailed root cause analysis of intermittent and hard-to-reproduce networking issues using advanced debugging techniques and tools.</li>
<li>Cross-Functional Collaboration: Work closely with hardware engineers to characterize RF performance, integrate drivers, and troubleshoot hardware-firmware interactions. Collaborate with application software developers to ensure seamless integration and optimal use of network services.</li>
<li>Testing &amp; Validation: Define and help develop and comprehensive test plans for wireless our QA and Automation teams to include unit, integration, and system-level tests.</li>
<li>Stay Current: Keep abreast of the latest advancements in wireless technologies, networking protocols, and embedded systems.</li>
<li>Travel: Willing to travel to Asian manufacturing partners 1-3 times per year</li>
</ul>
Required Skills &amp; Experience:
<ul>
<li>Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field.</li>
<li>10+ years of experience in embedded firmware development with a strong focus on wireless networking.</li>
<li>Expert-level proficiency in C/C++ for embedded systems.</li>
<li>Deep understanding of the entire TCP/IP networking stack (Layers 2-7), including Ethernet, IP, TCP, UDP, DNS, DHCP, Thread, etc.</li>
<li>Extensive experience with WiFi (802.11) protocols, including MAC layer operations, roaming, power saving modes, and coexistence.</li>
<li>Hands-on experience with embedded operating systems including FreeRTOS and Linux. </li>
<li>Experience with various microcontrollers (e.g., ARM Cortex-M/R) and their peripherals.</li>
<li>Proven ability to optimize embedded networking stacks for throughput, latency, power consumption, and memory footprint.</li>
<li>Strong understanding of network security concepts, protocols, certificates/keys, firewalls, packet inspection and filtering.</li>
<li>Familiarity with the following tools:</li>
<ul>
<li>Wireshark, Communications Analyzer, Traffic/Load generators, Network throttling, Wireless impairment test setups.</li>
</ul>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with Matter/Thread networking a plus.</li>
<li>Familiarity with cloud platforms (AWS IoT) and their connectivity requirements.</li>
</ul>
What Values You'll Share
<ul>
<li>Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.</li>
<li>Aim High - Always challenging ourselves and others to raise the bar.</li>
<li>No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.</li>
<li>One Team - Taking a highly collaborative approach to achieving success.</li>
<li>Lift As We Climb - Investing in developing others and helping others around us succeed.</li>
<li>Lean &amp; Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.</li>
</ul>
 What We Offer
<ul>
<li>A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive </li>
<li>A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)</li>
<li>Free SimpliSafe system and professional monitoring for your home. </li>
<li>Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.</li>
</ul>
 We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact <a href="mailto:careers@simplisafe.com" target="_blank">careers@simplisafe.com</a>.

Principal Embedded Software Engineer (Wireless Networking)

<h3>Job Description</h3>
Job DescriptionSalary: 
Markley Group is New Englands largest and longest operating multi-tenant, mission-critical telecommunications &amp; data center facility. Here at the Markley Group, we are seeking a project manager with excellent communication skills and experience. The primary responsibility for this position is planning and overseeing the design and construction of data center infrastructure projects to ensure they are completed in a timely fashion and within budget.
 Essential Duties and Responsibilities:
<ul>
<li>Work with business stakeholders and engineering staff to clearly define project scope, objectives, and business need.</li>
<li>Effectively communicate with all team members and facilitate communication between project members as required.</li>
<li>Predict resources needed to reach objectives and manage resources in an effective and efficient manner.</li>
<li>Prepare budgets based on scope of work and resource requirements.</li>
<li>Track project costs to meet budget requirements.</li>
<li>Develop and manage detailed project scheduled and work plan.</li>
<li>Provide project updates on a weekly basis to project stakeholders about strategy, adjustments, and project progress &amp; health.</li>
<li>Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.</li>
<li>Utilize industry best practices, techniques, and standards throughout entire project execution.</li>
<li>Monitor progress and adjust schedule as needed to meet project timelines and budget.</li>
<li>Measure project performance to identify areas for improvement.</li>
<li>Responsible for information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Markley Group information assets in accordance with the company's information security program</li>
<li>Effectively delegate work to junior project management staff as required to meet project needs</li>
<li>Create and implement training program with benchmarks for junior level staff.</li>
<li>Mentor junior level construction staff providing opportunities to learn and grow into larger project roles.</li>
</ul>
 
Qualifications and Skills: 
<ul>
<li>Bachelor's degree and 7 years of verified Project Management experience in related field.</li>
<li>Project Management Professional (PMP) certification preferred.</li>
<li>Proven ability to solve problems creatively.</li>
<li>Strong familiarity with Microsoft Office &amp; Microsoft Project.</li>
<li>Experience seeing projects through the full life cycle.</li>
<li>Excellent analytical skills.</li>
<li>Strong interpersonal skills and extremely resourceful.</li>
<li>Proven ability to complete projects according to outlined scope, budget, and timeline.</li>
<li>Familiarity with Bluebeam Revu and Procore not required, but desired.</li>
</ul>

Senior Project Manager

<h3>Job Description</h3>
Job Description
STR is hiring a Model-Based Systems Engineer in our Woburn, MA; Dayton, OH; &amp; Arlington, VA offices to work across a broad portfolio of DoD mission areas. Hybrid positions can at times be available, depending on the program requirements. The Systems Engineer should have experience architecting systems, working across the Systems Engineering Lifecycle, and in Digital Engineering/Model-Based Systems Engineering (MBSE) achieving architectural integrity and traceability through requirements analysis, system and software development and production system deployment.
This position offers the opportunity to work with leading domain experts in sensors development and cyber security and will incorporate MBSE tools and techniques. The ideal candidate will be well-versed in Systems Engineering techniques, Modeling and Simulation, and Digital Engineering/MBSE and be excited about opportunities to mentor more junior staff and help foster growth of subject matter expertise across the organization.
In addition to modeling in SysML, the Systems Engineer will be responsible for implementing customization and automation techniques offered by Cameo to enable multi-disciplinary programs to comply with DoD Digital Engineering goals. Proficiency in one or more high-level language (C/C++, Java, Python) is highly desired. Experience connecting SysML models with DoD simulation frameworks such as AFSIM is ideal.
The Systems Engineer should have experience implementing a rigorous MBSE approach to develop DoD systems. New programs at STR will be looking to adopt agile approaches that incorporate model-based requirements management and traceability with software development. This position is well suited for a Systems Engineer with a software development background who is interested in improving the state of the practice and demonstrating the advantages that MBSE can offer.
What you will do:
<ul>
<li>Leading development programs through the Systems Engineering process using MBSE approaches that support DoD Digital Engineering goals</li>
<li>Implementing rigorous MBSE approaches using SysML in Cameo (MagicDraw)</li>
<li>Providing mentorship and training of Systems Engineers on the use of MBSE</li>
<li>Working closely with domain experts and software development teams to realize program designs and digital engineering goals</li>
<li>Implementing traceability between MBSE model content and domain-specific analysis tools and simulation</li>
</ul>
Who you are:
<ul>
<li>This position requires an Active DoD Secret Clearance with the ability to obtain a Top Secret (TS) Security Clearance, for which U.S. citizenship is needed by U.S. Government</li>
<li>BS, MS or PhD in Systems Engineering, Aerospace Engineering, or related technical field</li>
<li>Minimum of 2 years experience working with SysML models in Cameo (or similar tool)</li>
<li>Experience working with software-intensive systems and open architecture</li>
</ul>
Nice to haves:
<ul>
<li>Active Top Secret Security Clearance</li>
<li>5+ years' experience in architecting systems using system modeling tools</li>
<li>Technical Project Lead experience</li>
<li>Domain expertise in one or more of the following areas is desirable; Radar, Electronic Warfare, Acoustic, Antenna Apertures, Sensor Resource Management, Sea/Air/Space, Large-Scale Platform Test Systems, Cyber Physical Systems, Open System Architectures (UCI, OMS, COARPS)</li>
<li>Proficiency in Java, C/C++ or Python</li>
<li>Agile software development experience</li>
<li>Familiarity with specific government open architectures (e.g., Open Mission Systems)</li>
<li>Experience with the Advanced Framework for Simulation, Integration and Modeling (AFSIM)</li>
</ul>
STR is a growing technology company with locations near Boston, MA, Arlington, VA, near Dayton, OH, Melbourne, FL, and Carlsbad, CA. We specialize in advanced research and development for defense, intelligence, and national security in: cyber; next generation sensors, radar, sonar, communications, and electronic warfare; and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us.
STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, and we go home at night knowing that we pushed the envelope of technology and made the world safer.
STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit us at <a href="http://www.str.us" target="_blank">www.str.us</a> for more info.
 STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws.
If you need a reasonable accommodation for any portion of the employment process, email us at <a href="mailto:appassist@str.us" target="_blank">appassist@str.us</a> and provide your contact info.
Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws.

Model-Based Systems Engineer

<h3>Job Description</h3>
Job Description
AgeSpan, Inc.
Position Overview:
AgeSpan is looking for a motivated and enthusiastic Application Developer Intern to join our IT team. As an intern, you will work closely with our experienced developers and contribute to real application development projects, from design to implementation. This is a great opportunity to gain hands-on experience, improve your technical skills, and learn best practices in software development.
Key Responsibilities:
<ul>
<li>Assist in designing, coding, testing, and web applications.</li>
<li>Participate in code reviews and contribute to improving code quality.</li>
<li>Troubleshoot and debug application issues.</li>
<li>Write clean, efficient, and well-documented code.</li>
<li>Research and implement new tools and technologies as needed.</li>
</ul>
Requirements:
<ul>
<li>Currently pursuing a degree in Computer Science, Software Engineering, or a related field.</li>
<li>Basic knowledge of programming languages such as Java, Python, JavaScript or power platform.</li>
<li>Familiarity with web application development.</li>
<li>Understanding of database systems (SQL/NoSQL).</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Good communication skills and a willingness to learn.</li>
<li>Ability to work independently and as part of a team.</li>
</ul>
Nice to Have:
<ul>
<li>Personal or academic projects that showcase your skills.</li>
<li>Knowledge of Agile development methodologies.</li>
</ul>
What We Offer:
<ul>
<li>A collaborative and inclusive learning environment.</li>
<li>Mentorship from experienced developers.</li>
<li>Flexible working hours.</li>
<li>Opportunity to work on real-world projects.</li>
<li>Potential for a full-time role after the internship.</li>
</ul>
 Job Posted by ApplicantPro

Application Developer Intern

Principal Embedded DSP/ML Engineer

<h3>Job Description</h3>
Job DescriptionLocation: On-site | Employment Type: Full-time&nbsp; We are seeking an experienced, detail-oriented, and proactive Quality Assurance (QA) Specialist or Manager with a strong background in auditing regulated bioanalytical LC-MS/MS and ELISA studies. The ideal candidate will have extensive experience managing internal quality systems and ensuring compliance with regulatory guidelines. A minimum of 3 years of experience in a bioanalytical laboratory environment is required, along with a comprehensive understanding of FDA regulations and other global regulatory requirements governing regulated studies.&nbsp; &nbsp; Key Responsibilities:&nbsp; 
<ul>
<li>Ensure compliance of the laboratory’s bioanalytical studies with FDA 21 CFR Part 58 (GLP), Part 320, Part 312, and Part 11 (Electronic Records), as applicable.&nbsp;</li>
<li>Review Good Clinical Laboratory Practice (GCLP) compliance for computerized system validations, equipment maintenance, and calibration records.&nbsp;</li>
<li>Host regulatory agencies, sponsors, and potential clients; lead audit and inspection response activities.&nbsp;</li>
<li>Review study protocols, bioanalytical methods, and reports to ensure adherence to regulatory standards and the accuracy, completeness, and reliability of data.&nbsp;</li>
<li>Conduct audits of bioanalytical studies for compliance with FDA regulations, GLP, GCP, and applicable guidelines (e.g., EMA, ICH, ISO).&nbsp;</li>
<li>Verify that study documentation (e.g., batch records, raw data, final reports) meets regulatory requirements for data integrity, traceability, and transparency.&nbsp;</li>
<li>Prepare detailed audit reports, identifying non-conformances, deviations, and opportunities for improvement.&nbsp;</li>
<li>Perform and document facility inspections; monitor laboratory activities against SOPs, validation plans, protocols, and regulatory guidelines.&nbsp;</li>
<li>Evaluate laboratory procedures, records, and data for alignment with industry and regulatory standards.&nbsp;</li>
<li>Collaborate with laboratory management to review audit findings and implement corrective and preventive actions (CAPAs).&nbsp;</li>
<li>Track CAPA implementation and assess effectiveness to ensure timely resolution of audit findings.&nbsp;</li>
<li>Provide training and guidance to laboratory staff on GLP, GCP, and regulatory requirements for LC-MS/MS and ELISA assays.&nbsp;</li>
<li>Author, review, and maintain SOPs, report templates, training plans, regulatory refresher training materials, and trending reports.&nbsp;</li>
<li>Stay informed on updates to regulatory guidelines and communicate changes to the team.&nbsp;</li>
</ul>
Qualifications:&nbsp; 
<ul>
<li>Bachelor’s degree (for Specialist) or Master’s degree (for Manager) in Life Sciences, Chemistry, Biochemistry, or a related field.&nbsp;</li>
<li>Minimum of 3 years (Specialist) or 5 years (Manager) of experience in a bioanalytical laboratory QA or auditing role focused on regulated studies.&nbsp;</li>
<li>Strong understanding of FDA regulations (21 CFR Parts 58, 312, 320, 11), GLP, GCP, and relevant standards (e.g., ISO, ICH).&nbsp;</li>
<li>Hands-on experience with Sciex mass spectrometers and Analyst/OS software, or ELISA, MSD, and qPCR platforms is a strong advantage.&nbsp;</li>
<li>Familiarity with Watson LIMS or similar bioanalytical LIMS software is preferred.&nbsp;</li>
<li>Proven experience auditing regulated studies in bioanalysis, clinical trials, or pharmaceutical development.&nbsp;</li>
<li>Deep understanding of regulatory requirements for bioanalytical testing, particularly LC-MS/MS and ELISA.&nbsp;</li>
<li>Knowledge of data integrity, laboratory documentation practices, and quality control systems.&nbsp;</li>
<li>Excellent written and verbal communication skills, with the ability to clearly document findings and recommendations.&nbsp;</li>
<li>High attention to detail and the ability to critically evaluate complex data and documentation.&nbsp; </li>
</ul>

Quality Assurance Specialist/Manager - Bioanalytical Laboratory

<h3>Job Description</h3>
Job Description
Position Purpose and Objective:

Temporary IT Support Technician will provide hands-on technical assistance to staff across multiple locations with minimal travel requirements. This role focuses on imaging computers, installing and removing software applications, and supporting end users with day-to-day IT needs. The position is contracted for a defined period, with potential extension based on business needs.
<ol>
<li> Duties and Responsibilities</li>
</ol>

<ul>
<li>Image and deploy desktops, laptops, and peripherals using standardized company images and configuration tools</li>
<li>Install, configure, and uninstall software applications across Windows environment</li>
<li>Assist staff with basic technical issues, including but not limited to password resets, network connectivity, and printer troubleshooting</li>
<li>Maintain accurate inventory records of IT assets and validating asset management systems through project (Application and Manager)</li>
<li>Document completed work and escalate more complex technical problems to senior IT staff</li>
<li>Adhere to IT security policies and standard operating procedures</li>
</ul>

<ol>
<li> Job Requirements</li>
</ol>

Knowledge, Skills and Abilities Required
<ul>
<li>A+ or equivalent IT certification</li>
<li>Basic networking knowledge (TCP/IP, DNS, DHCP)</li>
<li>Experience with Active Directory, Office 365, and cloud-based collaboration tools</li>
<li>Ability to work independently and manage time effectively</li>
</ul>

Minimum Qualifications
<ul>
<li>1–2 years of hands-on IT support experience</li>
<li>Proficiency or basic understanding in imaging and deploying Windows (11)</li>
<li>Familiarity with software installation packages (MSI, INF) and deployment tools (e.g., USB, HDD swapping)</li>
<li>Strong customer service and communication skills</li>
<li>Valid driver’s license and reliable transportation</li>
</ul>

Work Conditions
<ul>
<li>Minimal travel to satellite offices</li>
<li>Primarily local travel within the region; mileage reimbursed per company policy</li>
<li>Contract term: 4–8 weeks (extension can be discussed)</li>
<li>Part-Time or Full-time hrs. worked, Monday through Friday, 8:00 AM–5:00 PM with an hour lunch</li>
<li>Ability to pass a criminal background check and motor vehicle report (MVR) screening.</li>
</ul>

Information Technology Tech - TEMPORARY

<h3>Job Description</h3>
Job Description
 
COMMUNITY HELATH:
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties. 
ABOUT THE ROLE:
The Clinical Applications Specialist is responsible for guiding the planning, implementation, training and monitoring of the CH Electronic Medical Record and associated applications with the goals of meeting quality standards, supporting clinical, business, and operational system best practices, and ensuring compliance with federal and state regulations.
FUNCTIONS OF THE POSITION: 
<ul>
<li>
EMR Maintenance &amp; Oversight:
<ul>
<li>Basic understanding of applications and computer technology.</li>
<li>Responsible for the development, operations, and maintenance of the electronic medical record (EMR).</li>
<li>Works with other departments, vendors, clinicians, staff, and administration to maximize the usefulness of the EMR system.</li>
<li>With direction from the EMR Team and Medical Leadership committee, will assist with health informatics implementation and maintenance, including data standardization.</li>
<li>In collaboration with the Director of IT Applications, assists with interface development, systems interoperability, and compatibilities in collaboration with the EMR Team and Medical Leadership committee.</li>
<li>Will be responsible for understanding clinical and clerical workflows and proactively work to ensure that the EMR maximally and efficiently supports clinical workflows and daily practice operations.</li>
<li>Responsible for template design and other functions to facilitate and support maximal integration, data capture, and efficient utilization of EMR. </li>
<li>Responsible for the support of the implementation of voice recognition software (Dragon) for end users.</li>
<li>Responsible for IdenTrust set up and renewals for providers.</li>
<li>Responsible for the External Provider Portal and the Internal EMR Patient Portal.</li>
<li>Responsible for Medent Mobile activation, set-up, and password management.</li>
<li>Works with various external organizations on EMR related projects as needed.</li>
</ul>
</li>
<li>
Reports/Audits:
<ul>
<li>Works closely with the Director of IT Applications and others to ensure CH’s Electronic Medical Record workflows capture the needed data to ensure quality in care delivery and meets reporting requirements for incentive programs.</li>
<li>Will become proficient in report writing as needed to support leadership and appropriate committees.</li>
<li>Supports and participates in the development and implementation of HIPAA risk assessments in coordination with the CH Compliance and Risk Manager. Provides EMR audit reports as needed.</li>
<li>Works with IT vendors to ensure systems are running smoothly. Point of contact with EMR and other associated software vendors.</li>
<li>Act as a principal CH point of contact to help identify and resolve technical issues and communicates status and changes to management and stakeholders. Works with Oracle and other vendors to resolve.</li>
</ul>
</li>
<li>
Training and Instruction:
<ul>
<li>Coordinates the development and implementation of comprehensive CH EMR training and education programs, and the development of comprehensive supporting instructional materials. </li>
<li>Will develop new user EMR profiles and train all new clinical employees and providers the week of new hire orientation.</li>
<li>Will support end users with Ad Hoc meetings and on-site Medent support when a need is identified for additional training, education, and support.</li>
<li>Under the direction of the Director Clinical Services, works closely with the EMR Team and Super Users to ensure training is effective, engaging, and easy to follow for end users with a goal to ensure maximal standardization and reduced variation in the use and application of the EMR in practice operations.</li>
<li>Will have shared oversight of the Super User training in collaboration with the EMR Team and will communicate and set the agenda for monthly Super User trainings. </li>
</ul>
</li>
</ul>
OTHER DUTIES:
<ul>
<ul>
<li>Assist in developing policies and procedures relevant to the health information systems and processes.</li>
<li>Must be able to travel to all sites as needed.</li>
<li>Coordinates roll out updates and other IT changes with appropriate vendors.</li>
<li>Assists in procuring and replacing computer equipment and adding and removing users in conjunction with appropriate vendors.</li>
<li>Assist with off-site Flu Clinics.</li>
</ul>
</ul>
<ul>
<ul>
<li>Other duties as assigned.</li>
</ul>
</ul>
 
SKILLS REQUIRED FOR SUCCESS:
<ul>
<li>Associates or bachelor’s degree in related field preferred or equivalent work experience.</li>
<li>Clinical degree or certification required. </li>
<li>Demonstrated strong clinical knowledge with a minimum of two years of clinical experience and or medical office experience with advanced knowledge in utilizing an EMR.</li>
<li>Advanced knowledge of Microsoft Windows and MS Office Systems.</li>
</ul>
 
 HOW WE SUPPORT YOU:
<ul>
<li>Work Life Balance</li>
<li>Generous Time Off</li>
<li>Medical, dental, and vision insurance.</li>
<li>Health savings account option.</li>
<li>Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.</li>
<li>Comprehensive Wellness Program.</li>
</ul>

Clinical Applications Specialist (MA, LPN, RN)

<h3>Job Description</h3>
Job Description
WHO WE ARE:
Founded in 2003, Infracore takes a high-touch approach to providing end-to-end IT infrastructure support, systems management, network design and security, desktop support, and strategic decision guidance for mid-size, technology-centric companies. 
We believe in fostering an employee-centered culture through collaboration and providing opportunities, training, and resources for employees to become their most successful self. We stand for each other’s success with a foundation based on integrity, commitment, and trust. 
ROLE OVERVIEW:
Infracore is growing and we are continually looking for a Desktop Support Specialist to join our team of passionate IT professionals. In this role, you will transform the customer experience through personalized service. As Infracore’s “First Responder”, you will apply a collaborative mindset to your day-to-day activities, resolving end-user IT challenges, troubleshooting all types of back-end business technology, and diagnosing and resolving customer pain points. 
Keeping reading if:
YOU ENJOY PROBLEM SOLVING and go out of your way to make sure customers are heard. You genuinely care about people and outcomes, turning frustrations into opportunities through listening to understand and diagnosis problems and review challenges with a critical eye from root cause analysis to resolution.
YOU VALUE ACCURACY AND QUALITY always striving to get things done with a high level of attention to detail and know that the smallest oversight can result in disruptions down the road.
YOU ARE AN EXTRAORDINARY COMMUNICATOR who thoroughly enjoys interfacing with different personality types and can build trust and credibility to ensure a full and seamless understanding of any customer issues or escalations and their current status.
YOU ARE A MULTITASKER AND ADAPTABLE and can effectively manage multiple tasks at once, reacting to last-minute needs and prioritizing urgent matters. You thrive on turning challenges and obstacles by breaking down issues and problem solving with a commitment to quality work.
ESSENTIAL DUTIES MAY INCLUDE:
<ul>
<li>Understanding Infracore’s mission, values, and guiding principles.</li>
<li>Understanding Infracore’s client base, business model, products and services in detail and completes identified computer-based training labs.</li>
<li>Building a foundation of strong relationships with Infracore teammates.</li>
<li>Working with Infracore’s service desk ticketing standards and processes</li>
<li>Participating in ticket review meetings to start identifying opportunities for improvements. </li>
<li>Understanding of the client compliance landscape, what data is protected and how it is controlled.</li>
<li>Handling customer service requests such as user account creation and termination in active directory and routine permission changes for less sensitive systems.</li>
<li>Handling basic desktop application troubleshooting such as MS365, printer and scanner support and basic network troubleshooting. </li>
<li>Managing desktop support tickets and accurately handling incoming requests by triaging appropriately, ensuring work and timelines are clear.</li>
<li>Engaging in daily, weekly, and monthly IT team meetings with teammates to maintain accountability and speaks up to communicate gaps.</li>
<li>Handling compliance-sensitive requests following documented procedures.</li>
<li>Handling 80%+ of customer issues via e-mails, phones, and walk-up service requests without requiring technical escalation.</li>
<li>Handling more complex requests including troubleshooting network issues, mobile device issues, and PC and Mac performance issues.</li>
<li>Assisting the team with routine audits and equipment inventory and orders.</li>
<li>Mentoring and training fellow teammates as needed.</li>
<li>Proactively identifies ways to improve department efficiency through creative ideas and solutions and brings them to manager.</li>
<li>Delivering real-time support to high-visibility events such as all-hands video conferences and board meetings.</li>
<li>Takes on first-round troubleshooting for more complex customer issues including network troubleshooting and system performance issues. </li>
</ul>
COMPANY BENEFITS INCLUDE:
<ul>
<li>Work-Life Balance</li>
<li>Competitive Salary</li>
<li>Medical, Dental &amp; Vision </li>
<li>Life &amp; Long-Term Disability Insurance </li>
<li>401K Matching</li>
<li>Paid Time Off</li>
<li>Professional Development </li>
<li>Leadership Coaching</li>
<li>Certification Reimbursement </li>
<li>Employee Led Technical Training</li>
<li>Monthly Social Events </li>
</ul>
This role pays $23 - $32 hourly (pay for other locations may vary).
Requirements
REQUIRED EDUCATION, SKILLS &amp; EXPERIENCE:
<ul>
<li>High school diploma or general education degree (GED); or equivalent combination of education, certifications and experience </li>
<li>1+ years of relevant work experience in an Enterprise IT department troubleshooting a wide variety of end-user issues including file corruption, application software, BSODs and failed updates </li>
<li>Working knowledge of Active Directory (Moves/Adds/Changes/Deletes)</li>
<li>Working knowledge of at least one component of the Microsoft 365 ecosystem including Exchange Online, Teams, SharePoint and OneDrive </li>
<li>Understands (ability to explain and provide examples) cybersecurity measures, such as multi-factor authentication, SSL certificates, disk/device encryption &amp; public key infrastructure (PKI) </li>
<li>Understands (ability to explain, recognize and provide examples) common security risks including phishing, password re-use and social engineering </li>
<li>Working knowledge and understanding of DNS, TCP/IP networking, Ethernet and Wi-Fi </li>
<li>Experience working in an enterprise IT ticketing system </li>
<li>Working knowledge of PC hardware components </li>
</ul>
PREFERRED EDUCATION, SKILLS &amp; EXPERIENCE:
<ul>
<li>Bachelor’s degree in Computer Science </li>
<li>Working knowledge of Mac hardware components </li>
<li>Working knowledge of Azure Active Directory and Azure MFA </li>
<li>Working knowledge with Windows Server and PowerShell </li>
<li>Knowledge of common legal compliance initiatives such as SOX, HIPAA, CCPA and ISO a plus</li>
</ul>
Benefits
<ul>
<li>Work-Life Balance</li>
<li>Competitive Salary</li>
<li>Medical, Dental &amp; Vision </li>
<li>Life &amp; Long-Term Disability Insurance </li>
<li>401(k) Matching</li>
<li>Paid Time Off &amp; Holiday Pay</li>
<li>Professional Development </li>
<li>Leadership Coaching</li>
<li>Certification Reimbursement </li>
<li>Employee Led Technical Training</li>
<li>DoorDash Annual DashPass</li>
<li>Columbia Activewear Employee Discount</li>
<li>Monthly Social Events </li>
</ul>

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