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<h3>Job Description</h3>
Job Description
Job Title: Desktop Support Analyst 
Location: Wilmington, MA 
Position Overview:
We are seeking a customer-oriented, highly skilled, and experienced Desktop Support Analyst to join our IT team and provide onsite support and maintenance for desktop systems and software. This role requires an understanding of operating systems (Windows, macOS), hardware, software, security, and networking. The ideal candidate will have a strong ability to troubleshoot technical issues, manage desktop systems locally, and ensure seamless support to end-users while maintaining security and compliance standards. This role will install and configure hardware, troubleshoot software issues, and support various IT projects. Further, the Desktop Support Analyst will be heavily involved with onboarding new users.
Key Duties and Responsibilities
1. Customer, Client, and Team Orientation
· Develop and maintain strong internal working relationships across restor3d.
· Provide internal customer support by identifying, prioritizing, and confirming resolution of reported IT problems
· Understand the objectives, responsibilities, and mission of the IT department and work towards those goals.
· Assist in planning and executing work activities; adapt to changing conditions.
2. Desktop Support &amp; Troubleshooting
· Provide desktop support to end users, addressing hardware, software, and application issues across various operating systems (Windows, macOS, and others).
· Install, configure, repair, and maintain desktop systems, including workstations, printers, mobile devices, and other peripherals.
· Respond to and resolve technical issues related to operating systems, applications, and hardware via a ticketing system.
· Offer both remote and on-site support to ensure swift resolution of issues and minimize disruptions, enhancing the end-user experience.
· Manage and implement software installations, updates, and patches to maintain system security and functionality.
· Monitor and maintain Active Directory groups/users.
3. Security &amp; Risk Management
· Work closely with the security team to ensure compliance with company security standards and best practices for desktop systems.
· Proactively monitor desktop systems for vulnerabilities, implementing corrective actions as necessary to secure systems.
4. Asset Management &amp; Documentation
· Onboard new users to the IT environment by providing end-user training on best practices for desktop applications, IT systems, and network security to promote effective usage and safety.
· Oversee new account creation and account change requests.
· Create and update documentation for desktop systems, network configurations, and troubleshooting procedures.
· Regularly update and maintain knowledge base articles, providing valuable resources for both end users and IT staff across locations.
· Track hardware and software inventory.
5. Perform other duties and responsibilities as assigned.
Qualifications and Experience
Required: 
· Associate’s degree in information technology, Computer Science, or a related field, or equivalent experience.
· 2+ years of experience in desktop support, IT helpdesk, or technical support roles.
· Strong experience with desktop support across various operating systems (Windows, macOS), including hardware, software, and application issues.
· Understanding of networking technologies such as TCP/IP networking, VPN, and Wi-Fi troubleshooting.
· Experience with helpdesk ticketing systems (e.g. ServiceDesk Plus, ServiceNow, Jira, Zendesk, etc.)
· Excellent troubleshooting and problem-solving skills with a customer-focused approach.
· Strong verbal and written communication skills, able to communicate effectively with both technical and non-technical stakeholders.
Preferred:
· Experience supporting IT systems in regulated industries (e.g., FDA, GMP, ISO compliance environments).
· Industry certifications such as Microsoft Certified or CompTIA A+.
· Experience with cloud platforms and Microsoft 365 administration. Experience with managing enterprise-level desktop support solutions and network systems.

Desktop Support Analyst

<h3>Job Description</h3>
Job Description
We are looking for a skilled Software Architect to lead the development of cutting-edge applications in the healthcare space. This role requires a strong focus on backend technologies, paired with the ability to contribute to frontend development. The ideal candidate will play a pivotal role in advancing our AI-driven product offerings and ensuring scalable, robust architecture.
 
Responsibilities:
• Design and implement scalable software architectures to support AI-enabled applications.
• Develop and maintain APIs, ensuring seamless integration and high performance.
• Lead backend development using Node.js and Typescript, while contributing to frontend components with React.js.
• Collaborate with cross-functional teams to align technical solutions with business objectives.
• Guide the adoption of AWS technologies and cloud-based solutions to optimize system performance.
• Write clean, efficient, and maintainable code while upholding best practices.
• Provide technical leadership and mentorship to engineering teams.
• Stay informed about emerging technologies and tools, particularly in AI, to incorporate innovative solutions.
• Conduct code reviews and ensure adherence to architectural standards.
• Troubleshoot and resolve complex technical issues to maintain system reliability.
• Proven experience in software architecture and application design. • Strong proficiency in backend development with Node.js and Typescript. • Familiarity with frontend technologies, particularly React.js. • Hands-on experience with AWS technologies and cloud-based solutions. • Expertise in API development and integration. • Knowledge of AI tools and their application in software development. • Ability to write clean, efficient, and testable code. • Excellent communication and leadership skills to collaborate effectively with teams.

Software Architect

<h3>Job Description</h3>
Job DescriptionJob Title: Integration Specialist Location: Salem, NH Pay Rate: $24.00/hour Job Type: Full-Time | On-site (with occasional travel to client sites) Start Date: ASAPPosition Summary:We are seeking a skilled Integration Specialist to join our dynamic team in Salem, NH. This hands-on role involves configuring, testing, and installing IT hardware—including servers, network appliances, and switches—both in our Integration Lab and at client locations. The ideal candidate will have a background in hardware setup (racking and stacking), a solid understanding of networking components, and the ability to work independently in fast-paced environments.Key Responsibilities:
<ul>
<li>Build and configure customer systems to specifications.
<ul>
<li>Install and update firmware, OS, BIOS/UEFI, RAID, and out-of-band management settings.</li>
<li>Add and test additional hardware components as required.</li>
</ul>
</li>
<li>Rack, cable, and label equipment in the lab and on client sites.</li>
<li>Perform and document OS installations and ensure functionality of peripherals and hardware.</li>
<li>Travel occasionally for client site installations, including overnight stays.</li>
<li>Participate in an on-call rotation for after-hours and weekend support.
<ul>
<li>Respond to urgent requests within 15 minutes and non-urgent requests within 4 hours.</li>
</ul>
</li>
<li>Keep up with evolving technologies and maintain certifications as needed.</li>
<li>Maintain professionalism and a customer-service-oriented attitude at all times.</li>
</ul>
Required Qualifications:
<ul>
<li>Proven background in hardware setup, including racking and stacking.</li>
<li>CompTIA A+ certification preferred (other relevant IT/networking certifications will be considered).</li>
<li>Strong troubleshooting and analytical skills.</li>
<li>Excellent verbal and written communication abilities.</li>
<li>Ability to work independently and in a team environment.</li>
<li>Strong time management, organizational skills, and attention to detail.</li>
<li>Willingness to work on-site and travel as required.</li>
</ul>
Preferred Education and Certifications:
<ul>
<li>Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field.</li>
<li>CompTIA A+ or equivalent networking/hardware certification preferred.</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to lift up to 50 lbs.</li>
<li>Comfortable with extended periods of standing or walking.</li>
<li>Capable of working in data center environments.</li>
<li>Good vision (color, close, distance, and peripheral) and manual dexterity required.</li>
</ul>
If you're passionate about hardware and IT infrastructure and ready to make an immediate impact, we encourage you to apply today! #ZIPBangorCompany DescriptionWe are HW Staffing, and our mission is to “Connect Great People with Great Companies.” Collectively, we are revolutionizing how staffing services support the employee and client. HW Staffing jobs encompass meaningful work, a sense of purpose with career development, and a welcoming community. Our jobs inspire and reward independence. Our organizational culture of teamwork and inclusivity supports our spirit and commitment to helping people. Together we can help people find meaningful work - we’re just getting started #wearehwstaffing 
<h3>Company Description</h3>
We are HW Staffing, and our mission is to “Connect Great People with Great Companies.” Collectively, we are revolutionizing how staffing services support the employee and client. HW Staffing jobs encompass meaningful work, a sense of purpose with career development, and a welcoming community. Our jobs inspire and reward independence. Our organizational culture of teamwork and inclusivity supports our spirit and commitment to helping people. Together we can help people find meaningful work - we’re just getting started #wearehwstaffing

Integration Specialist

<h3>Job Description</h3>
Job DescriptionDEPARTMENT OVERVIEW:The Information Technology department provides strategic direction and day-to-day IT operational, software and emerging technology supporting the Red Sox, Fenway Sports Management, the Red Sox Foundation, and FSG Real Estate. Responsibilities include support for corporate and ballpark infrastructure, systems architecture, networks, computer and auxiliary operations, desktop support, data and cyber security, and broadcast cabling and related infrastructure. Provides applications development and support for corporate systems, MLB Ballpark and fan engagement apps, and systems and data architecture. POSITION OVERVIEW:The Information Technology department is seeking a detail-oriented and highly organized Customer Technology Manager who will be responsible for bridging the gap between business needs and technology solutions. This role focuses on understanding organizational requirements, identifying upcoming projects, enhancements, and support needs, and translating them into actionable IT initiatives. While the role does not necessarily involve direct staff management, the Customer Technology Manager will lead through influence, collaboration, and coordination with project resources, IT leadership, and business stakeholders. The base salary range for this position is $110,000–$130,000, based on relevant experience. Additionally, this position qualifies for annual incentive pay along with our comprehensive benefits package.&nbsp;&nbsp;RESPONSIBILITIES:
<ul>
<li>Serve as the primary liaison between IT and business units to capture, document, and prioritize technology needs.</li>
<li>Partner with stakeholders to analyze business processes, pain points, and opportunities for improvement through technology.</li>
<li>Ensure solutions align with both business objectives and IT strategy.</li>
<li>Collaborate with IT leadership and project management resources to scope, plan, and schedule technology initiatives.</li>
<li>Define project deliverables, success criteria, and timelines in partnership with stakeholders.</li>
<li>Monitor progress of initiatives, escalating risks and dependencies when needed.</li>
<li>Evaluate and recommend technology solutions that address business requirements while maintaining enterprise standards.</li>
<li>Work cross-functionally and act as a trusted advisor with IT teams, vendors, and departments to ensure seamless delivery of initiatives.</li>
<li>Facilitate workshops, proofs of concept, and pilots to validate solutions before rollout.</li>
<li>Partner with support teams to identify recurring issues and drive systemic improvements.</li>
<li>Recommend enhancements to existing systems, tools, and processes to improve end-user experience.</li>
<li>Ensure business continuity and effective communication around technology initiatives.</li>
</ul>
CHARACTERISTICS/QUALIFICATIONS:
<ul>
<li>Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience).</li>
<li>5+ years of experience in IT, including roles involving business analysis, project coordination, or solution delivery. 2+ years of experience in data quality management, documentation, or a related role.</li>
<li>Experience working in cross-functional environments with both technical and non-technical stakeholders. </li>
<li>Strong attention to detail, with a commitment to data accuracy and consistency.</li>
<li>Proficiency in data governance tools, data quality software, and Microsoft Office Suite.</li>
<li>Excellent written and verbal communication skills, with the ability to explain complex data concepts to non-technical stakeholders.</li>
<li>Demonstrated ability to work collaboratively across departments and functions.</li>
<li>Strong ability to translate business needs into actionable IT initiatives.</li>
<li>Familiarity with IT project management practices, demand management, and technology lifecycle.</li>
<li>Familiarity with enterprise platforms and infrastructure including Microsoft 365, OKTA, Asana, Slack, ServiceNow, Salesforce, AI Tools, network infrastructure, and end-user computing technologies is a strong plus.</li>
</ul>
At the Boston Red Sox and Fenway Sports Management, we go beyond&nbsp;embracing&nbsp;diversity.&nbsp;We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong.&nbsp;&nbsp;Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for.&nbsp;Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

Customer Technology Manager

<h3>Job Description</h3>
Job Description
Credence is at the forefront of digital transformation, specializing in AI/ML technology to empower government agencies and enhance mission success for Federal Civilian, DOD and Military Innovators and Warfighters. We are supporting the Air Force by developing a forecasting dashboard powered by AI. This will be delivered initially as a Minimum Viable Product (MVP) in IL-2, with plans to scale to IL-4 in AWS. The product will feature chatbots, dashboards, alerts/notifications, and reports, focusing on demand forecasting, inventory and stock issues, maintenance tracking, and data analysis.
As a UI/UX Developer, you will have the opportunity to work on engaging software projects that integrate UI/UX design with AI/ML, Data Fusion, Analytics, and Cloud technologies. You'll collaborate closely with experienced professionals, gain valuable insights, and make meaningful contributions to the development of our solutions that excel in user-centric design and data utilization. 
 Front-End Development:
<ul>
<li>Web Development Fundamentals: A solid foundation in web development technologies, including HTML, CSS, and JavaScript, acquired through coursework and personal projects.</li>
<li>Responsive Design: Understanding responsive design principles and the ability to create web interfaces that adapt seamlessly to various screen sizes and devices.</li>
<li>Scripting Language Proficiency: Proficiency in a scripting language (e.g., Python, Ruby) to enhance web development capabilities and automate repetitive tasks.</li>
<li>UI/UX Awareness: Basic knowledge of user interface (UI) and user experience (UX) design principles and a willingness to learn more about creating intuitive and visually appealing user interfaces.</li>
</ul>
Dashboard Development:
<ul>
<li>Dashboard Interest: A strong interest in designing and developing interactive dashboards to display data, metrics, and insights to users.</li>
<li>Data Visualization: Eagerness to explore data visualization libraries (e.g., D3.js, Chart.js) to create engaging charts, graphs, and data representations within dashboards.</li>
</ul>
Framework and Library Proficiency:
<ul>
<li>JavaScript Basics: Familiarity with JavaScript basics and the eagerness to dive deeper into JavaScript libraries and frameworks, such as React, Angular, or Vue.js.</li>
<li>Version Control: Basic understanding of version control systems (e.g., Git) and a willingness to collaborate on code projects.</li>
</ul>
Collaboration:
<ul>
<li>Team Collaboration: Experience working in a collaborative work environment with designers, back-end developers, and other team members to bring web projects to life and ensure seamless integration.</li>
</ul>
Requirements
<ul>
<li>Bachelor’s or master’s degree in computer science, Software Engineering, or a related field.</li>
<ul>
<li>Mid-Level: 3-7 years of hands-on experience in UI/UX design and development and/or</li>
<li>Senior Level: 10+ years of hands-on experience in UI/UX design and development</li>
</ul>
<li>US Citizenship with the ability to obtain Federal Security Clearance required.</li>
<li>Strong problem-solving skills and a passion for software development, AI/ML, Data Fusion, Analytics, and Cloud technologies.</li>
<li>Strong foundation in programming languages (e.g., Java, Python, C++, SQL, etc.).</li>
<li>Must understand and be familiar with WCAG 2.1</li>
<li>Proficient in tools such as Git, JIRA, Jenkins etc.</li>
<li>Strong foundation in cloud platforms and machine learning concepts is a plus.</li>
<li>Excellent communication and teamwork skills.</li>
</ul>
Please join us, as together we build a better world one mission at a time powered by Technology and its People!

UI/UX Software Developer

<h3>Job Description</h3>
Job DescriptionParallel Wireless is reimagining mobile networks with innovative, energy-efficient Open RAN solutions. Join us as we lead the future of telecommunications, driving innovation through green and sustainable networks. Learn more about our mission, vision and values.&nbsp;&nbsp; The candidate will work with a small team of software developers to implement major new product features.&nbsp; As part of a product development team, this candidate will be actively involved with product development activities including design, development, coding and testing of 5G MAC algorithms and embedded software on a Linux-based platform for 5G cellular products.Responsibilities
<ul>
<li>§&nbsp; Design, development and debugging of high performance, robust software for cellular 5G products</li>
<li>§&nbsp; Lead and perform project tasks associated with the research, design, development,&nbsp; analysis, and operation of 5G based wireless communications solutions&nbsp;</li>
<li>§&nbsp; Develop technical concepts and proposals for wireless communications implementations</li>
<li>§&nbsp; Perform technical analysis and review of technical concepts related to 5G software design</li>
<li>§&nbsp; Participate in inventive aspects for future products and / or features</li>
<li>§&nbsp; Work with system architects on feature design and implementation</li>
<li>§&nbsp; Analyze product requirement specifications and translate requirements to task specifications</li>
<li>§&nbsp; Understand customer Use Cases and design proper workflows for overall system performance</li>
<li>§&nbsp; Provide assistance to test teams and support personnel as needed to achieve project objectives</li>
</ul>
Qualifications
<ul>
<li>§&nbsp; BSc or MSc in Electrical Engineering or related technical discipline (equivalent)</li>
<li>§&nbsp; 2+ years of direct software development experience</li>
<li>§&nbsp; Direct experience with LTE or 5G stack implementation</li>
<li>§&nbsp; Experience and knowledge in a broad range of wireless communications</li>
<li>§&nbsp; Experience in development of real time software in Linux environment</li>
<li>§&nbsp; Software design and programming in C++ with strong object-oriented philosophy</li>
<li>§&nbsp; Strong teamwork, communication and leadership skills</li>
<li>§&nbsp; Exceptional analytical and problem-solving skill</li>
</ul>
 
<ul>
<li>Personal Traits</li>
<li>Deep desire to understand “how things work” and convert to practical application</li>
<li>Love of learning complex technology and skills being very hands-on and adapting quickly to dynamic environment</li>
<li>Self-starter who will take responsibility and do what it takes to get the job done with minimal direction</li>
<li>Embraces the challenges of working on programs with aggressive performance and delivery goals</li>
<li>A team player with an entrepreneurial spirit</li>
<li>Strong written and oral communications skills</li>
<li>Other</li>
<li>Highly desired for this person to be in the greater Nashua, NH area.&nbsp; Exceptional remote (US based) candidates will be considered.</li>
</ul>
Parallel Wireless is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for this position. Parallel Wireless is expanding the ecosystem for Open RAN with the GreenRAN™ energy-efficient Hardware-Agnostic technology. Deployed worldwide, our comprehensive 2G/3G/4G/5G Macro RAN solutions enhance network security while reducing operating expenses. As pioneers of Open RAN, we prioritize innovation, flexibility, and sustainability to help build a more connected, and green networks. Headquartered in the USA with global R&amp;D centers, we are proud to serve over 60 customers worldwide and have been recognized with over 100 industry awards. Our mission is to accelerate GSMA’s Mobile Net Zero initiative by reducing TCO and driving innovation across the telecom ecosystem.Learn more at&nbsp;<a href="http://www.parallelwireless.com.Parallel" target="_blank">www.parallelwireless.com.Parallel</a> Wireless embraces diversity and equality of opportunity. We are committed to building inclusive and diverse teams representing all backgrounds, with a wide range of perspectives, and empowering industry-leading skills. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.Parallel Wireless does not accept unsolicited resumes or applications from agencies or individuals. Please do not forward resumes to our jobs alias, Parallel Wireless employees, or any other company location. Parallel Wireless is not responsible for any fees related to unsolicited resumes/applications.

RT Software Engineer 5G Stack

<h3>Job Description</h3>
Job Description
Job Title: Software Test Engineer
Duration: 12+ Months (Possible&nbsp;extension)
Location:&nbsp;Waltham, MA 02452
Onsite Role
 
STRONG PYTHON SKILLS REQIUIRED, For Test Scripts etc.
 
Responsibilities:
<ul>
<li>Must have Python programming experience and testing background</li>
<li>The software test engineer will join a highly effective product quality team, working side-by-side with developers in an Agile environment, developing test cases for a wide range of software components, including user interface, algorithms and back-end data handling.</li>
<li>Position will also include writing or updating test cases, manual execution of tests, and interacting with a variety of electronic equipment in the lab.</li>
<li>Besides manual testing, the candidate would be involved working in test automation which requires coding skills in Python or other programming languages in Linux environment.</li>
<li>Design, develop and execute test cases to ensure the quality of the product by proving system</li>
<li>functionality, verify business and user requirements are met in Electrophysiology domain area.</li>
<li>Manual execution of tests or execute automated test scripts.</li>
<li>Create, execute automated test scripts.</li>
<li>Debug and fix issues on the automated test scripts within its verification points</li>
<li>Debug and fix issues that may be related to the automation framework.</li>
<li>Execute automation runs to test JIRA items and coordinate with multiple scrum teams</li>
<li>Design and develop new websites to support test automation</li>
<li>Ensure that tests have been conducted in accordance with written procedures.</li>
<li>Document test results and write test reports.</li>
<li>Diagnose problems and report bugs and enhancements in a bug tracking system.</li>
<li>Share knowledge and demonstrate product areas to other team members on ad hoc basis.</li>
<li>Assist in determining test methodology, test strategy and test data setup.</li>
<li>Participate in daily scrum meetings, product review meetings, bug triage meetings etc.</li>
</ul>
Education/Experience:
<ul>
<li>Bachelor’s degree along with 3+ years of software test engineer or related experience or 1+ years with a master’s degree or advanced degree, preferably BS/MS in Computer Science, Biomedical Engineering, or equivalent.</li>
<li>Prior programming experience in Python is required.</li>
<li>Experience with test automation tools such as Selenium and Squish.</li>
<li>Prior experience with source code management tool such as Git and Bitbucket.</li>
<li>Experience working in Agile Scrum development environment.</li>
</ul>
Preferred:
<ul>
<li>C++ great to have</li>
<li>A strong product quality and testing experience preferably in medical device domain.</li>
<li>Working knowledge of test automation under Linux/Unix environment.</li>
<li>A good learner who can master complex software and quickly adapt to new tools and technologies.</li>
<li>Follow company policy regarding ISO and FDA documentation and compliance for medical device.</li>
</ul>
Company DescriptionCollateral Management Consultant, experienced with margin reports, settlements for a global financial company in Iselin New Jersey. 
<h3>Company Description</h3>
Collateral Management Consultant, experienced with margin reports, settlements for a global financial company in Iselin New Jersey.

Sr Software Test Engineer

<h3>Job Description</h3>
Job Description
 Apply now: Technical Project Manager IV, location is Remote. The start date is November 10, 2025 or ASAP for this 2-month contract position. Job Title: Technical Project Manager IV Location Type: 100% Remote Start Date: November 10, 2025 (or ASAP) Duration: (~2 month) Through end of 2025 Compensation Range: $55–$70/hr W2
 Job Description: Oversee coordination and delivery of technical projects across multiple teams while aligning stakeholders and reporting to senior leadership.
 Day-to-Day Responsibilities:
<ul>
<li>
 Coordinate technical deliverables across cross-functional teams
</li>
<li>
 Manage vendor partnerships and status reporting
</li>
<li>
 Support governance readiness and run committee meetings
</li>
<li>
 Provide reporting to technical stakeholders and C-level leadership
</li>
<li>
 Lead project tracking, updates, and communications
</li>
<li>
 Facilitate alignment on priorities and manage dependencies
</li>
<li>
 Drive Agile project execution and strategic delivery
</li>
</ul>
 Requirements:
<ul>
<li>
 Must-Haves:
<ul>
<li>
 7–10 years of project management experience
</li>
<li>
 Retail experience required; merchandising knowledge a strong plus
</li>
<li>
 Familiarity with systems like Blue Yonder, Revionics, and Stibo MDM
</li>
<li>
 Experience with complex data integration projects, Canonical Data Models, and Data Fabric
</li>
<li>
 Strong understanding of canonical models and enterprise data architectures
</li>
<li>
 Agile methodology experience
</li>
</ul>
</li>
<li>
 Nice-to-Haves:
<ul>
<li>
 Deep merchandising domain knowledge (e.g., floorplanning, pricing, deal management)
</li>
<li>
 Mainframe merchandising experience
</li>
<li>
 SAP experience or exposure
</li>
</ul>
</li>
</ul>

Technical Project Manager IV ADUSAJP00000898

<h3>Job Description</h3>
Job DescriptionAbout Pryon:&nbsp;We’re a team of AI, technology, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now we’re building an industry-leading knowledge management and Retrieval-Augmented Generation (RAG) platform. Our proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed. As a Technical Program Manager at Pryon, you will play a pivotal role in driving the program delivery of our enterprise-grade AI/knowledge management platform from strategy to execution. You will own all aspects of technical program management to deliver Pryon Platform ensuring delivery is on schedule, within budget, and meets the customer's requirements. You’ll work across engineering, product, infrastructure, and customer teams to ensure that our ingestion, retrieval, inference, and deployment pipelines scale, perform and meet rigorous reliability, security and user-outcome goals. In doing so, you will enable Pryon to bring its Enterprise Memory Layer vision into production at scale.&nbsp;In This Role, You Will:
<ul>
<li>Lead complex, multi-team programs spanning product, engineering, security, operations and customer success – tracking timelines, milestones, dependencies, risks and deliverables.&nbsp;</li>
<li>Define and drive program roadmaps – translate high-level strategy into actionable plans, articulate program status to senior leadership and ensure transparency.&nbsp;</li>
<li>Own all aspects of technical program management to deliver Pryon Platform capabilities on strategic agreements, ensuring delivery is on schedule, within budget, and meets the customer's requirements.&nbsp;</li>
<li>Serve as the primary technical program point of contact for executives, providing briefings on program status, technical roadmaps, and strategic initiatives.&nbsp;</li>
<li>Manage risks, issues, and actions, and track them regularly to meet expected outcomes and timelines.&nbsp;</li>
<li>Coordinate cross-functional alignment, ensuring all technology teams are synchronized, objectives are clear, and blockers are surfaced and resolved.&nbsp;</li>
<li>Track key metrics and drive continuous improvement, monitoring performance, scalability, quality and reliability of our platform components.&nbsp;</li>
<li>Manage technical dependencies and integration risks&nbsp;</li>
<li>Proactively identify architectural, infrastructure, security and compliance issues (including regulatory or enterprise-grade security controls).&nbsp;</li>
<li>Facilitate change management and stakeholder communication&nbsp;</li>
<li>Ensure delivery excellence and implement best practices (agile/lean methods, risk mitigation, escalation paths, and program retrospectives) to drive continuous improvement of our delivery model.&nbsp;</li>
<li>Support go-to-market or customer deployment efforts – partner with product, sales, and services teams to coordinate new capability launches, deployment ramp-up, and customer enablement.&nbsp;</li>
</ul>
What You'll Need to Be Successful
<ul>
<li>5+ years of program/technical program management experience in a technology company, ideally with exposure to enterprise software, AI/ML infrastructure, or large-scale distributed systems.&nbsp;</li>
<li>Strong technical literacy with the ability to engage with engineering teams on architecture, infrastructure, data pipelines, APIs, and ingestion/retrieval systems.&nbsp;</li>
<li>Proven track record driving cross-functional programs with multiple teams, managing dependencies and delivering to schedule in a fast-paced environment.&nbsp;</li>
<li>Ability to translate technical complexity into business context for senior leadership, customers and partners.&nbsp;</li>
<li>Familiarity with agile/lean delivery frameworks, program tracking tools, risk management, and change management.&nbsp;</li>
<li>Experience with AI/ML platforms, retrieval-augmented generation (RAG) systems, knowledge management, or multimodal data ingestion (text, audio, images, video).&nbsp;&nbsp;</li>
<li>Experience working in highly regulated or federal environments a plus (working with security, compliance, air-gap/deployment on-prem or in cloud for sensitive workloads)&nbsp;&nbsp;</li>
<li>Familiarity with large-scale ingestion, retrieval, distributed system performance (e.g., latency, throughput, concurrency) and infrastructure that supports it.&nbsp;</li>
<li>Hands-on experience with program tools for delivery of infrastructure or platform components (e.g., cloud services, DevOps/DevSecOps, monitoring/observability).&nbsp;</li>
<li>Previous experience engaging with go-to-market launches, customer deployment, or professional services engagements in a SaaS or enterprise-software context.&nbsp;</li>
<li>A Bachelor’s Degree in Computer Science, Engineering, or related technical field (or equivalent experience)&nbsp;</li>
<li>Comfort working in a startup or high-growth environment — self-starter, adaptable, able to prioritize amidst ambiguity.&nbsp;</li>
<li>Experience using program management tools such as Jira, Confluence, and other tools.&nbsp;</li>
</ul>
Benefits for Full Time Employees:&nbsp;- Remote first organization- 100% Company paid Health/Dental/Vision benefits for you and your dependents- Life Insurance, Short-term and Long-term Disability- 401k- Unlimited PTO We are interested in every qualified candidate who is authorized to work in the United States. However, we are not able to sponsor or take over sponsorship of employment visas at this time. Pryon will not consider race, religion, sex, sexual preference, or national origin in ways that violate the Nation's civil rights laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Technical Program Manager

<h3>Job Description</h3>
Job DescriptionDescription:
The Senior Project Manager plays a critical role in ensuring the successful completion of the Global Finance Transformation roadmap. The Senior Project Manager supports the Finance Transformation team by managing multiple, complex, cross-functional projects, identifying and responding to risks and issues, preparing status updates and delivering projects on time and within budget.
 
** Hybrid | Waltham, MA **
 
Pay rate: $70-$80/hr w2
 
Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
 
 
 Responsibilities:
 
• Manage projects related to our Global Finance Transformation from inception to successful implementation (primarily data governance projects)
• Establish a work plan for each project phase and arrange for recruitment or assignment of project personnel.
• Assign duties, responsibilities, and scope of authority to project personnel.
• Prepare and present status reports to working groups and Finance leadership
• Monitor plan to ensure projects are delivered on time and within budget.
• Track and identify response plans for risks and issues.
• Review project proposals to determine time frame, funding limitations, staffing requirements, and allotment of available departmental resources to various project phases
• Populate resource management system with resource allocations
• Adhere to best project management practices and methodologies, such as Professional Management Institute.
• Other duties as assigned
 Experience Requirements:
 
• Bachelor’s degree in Business Management, Finance, Program Management, or related discipline or equivalent work experience required. Project Management Professional (PMP) certification preferred.
 
• 8-12 years of experience in a project-oriented environment required; experience working on Finance process improvements and Finance IT projects preferred; experience working on Finance data governance projects a plus.
 
• Proficiency in project management tools required; Experience with Smartsheet a plus
 
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
 
• Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
 
• Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
 
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact <a href="mailto:InfoSec@eliassen.com" target="_blank">InfoSec@eliassen.com</a>.
About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk &amp; compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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