Job Description
Job DescriptionGeneral Manager – Operations
Join a trusted national leader in home improvement and make your mark on a growing market.
Are you ready to take the next step in your career with a company known for quality, customer satisfaction, and continuous growth? We’re seeking a General Manager to oversee day-to-day operations and drive strategic performance across multiple departments. This is a key leadership role that combines operational excellence, financial management, and team development in a fast-paced, customer-focused environment.
What You’ll Love About This Opportunity
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Comprehensive health benefits with quick enrollment (medical, dental, and vision)
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Paid time off and holiday pay
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Wellness and employee support programs
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Career growth and professional development opportunities
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Performance-based incentive program
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A strong, stable company culture that values people and results
Key Responsibilities
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Lead and grow a high-performing team across Sales, Installation, Warehouse, Accounting, and Customer Service.
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Drive profitability by managing and optimizing all aspects of the market P&L.
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Develop and execute strategies to improve operational efficiency, quality, and customer satisfaction.
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Ensure full compliance with company policies, safety standards, and operational procedures.
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Oversee inventory accuracy across warehouse, field, and in-transit materials to maintain smooth installation and fulfillment processes.
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Partner with regional and corporate leadership to plan staffing, budgeting, and expansion initiatives.
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Collaborate with cross-functional departments on process improvements and best practices that support long-term growth.
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Champion a culture of accountability, continuous improvement, and exceptional customer experience.
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Perform additional leadership duties as needed to support the business.
What You Bring
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5+ years of progressive operations and/or leadership experience in facilities, warehousing, logistics, or home-improvement industries.
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Minimum of 3 years in sales leadership and 2 years in management or people-leadership roles.
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Bachelor’s degree or equivalent work experience.
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Strong business and financial acumen, with the ability to analyze data and make sound, timely decisions.
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Proven ability to lead diverse teams, manage competing priorities, and deliver measurable results.
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Exceptional communication, organizational, and problem-solving skills.
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Proficiency with Microsoft Word, Excel, PowerPoint, and other web-based business applications.
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A hands-on leader who thrives in both office and field settings, supporting teams and customers alike.
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Ability to lift or move up to 25 pounds and perform all essential functions with or without reasonable accommodation.
About the Company
This position is with a nationally recognized home-improvement company that has built its reputation on quality products, professional service, and a customer-first philosophy. The organization continues to expand its market presence and offers exceptional opportunities for growth to leaders who are ready to make an impact.