Medical Secretary ($24/hour)

Job Description

Job Description

Clinic hiring for medical secretary/front desk coordinator.

Type: Temp-to-perm
Schedule: M-F 8am-5pm

Requirements:

• High school diploma or equivalent required.
• Minimum of one (1) year of experience as a Medical Receptionist or Front Desk Representative in a healthcare setting.
• Proficiency in Microsoft Office Suite, electronic health record (EHR) systems, and patient scheduling software.

Responsibilities:

• Greet and check in patients, creating a warm, welcoming, and positive experience.
• Schedule patient appointments and effectively coordinate provider calendars.
• Prepare patient charts 24-48 hours prior to appointments by verifying insurance benefits and eligibility.
• Collect patient co-pays, deductibles, and any outstanding balances in accordance with organizational policies.
• Coordinate front office triage and patient flow while maintaining effective communication with back office staff and clinic leadership.
• Answer incoming phone calls and respond to patient inquiries in a professional, courteous, and timely manner.
• Assist patients with referrals, authorizations (as applicable), and scheduling follow-up appointments.
• Monitor and respond promptly to Microsoft Teams and Athena Health communications.
• Scan, upload, and maintain accurate patient records in the electronic medical record (EMR) system.
• Maintain patient confidentiality and comply with all HIPAA and organizational policies.
• Perform other duties and responsibilities as assigned to support clinic operations.