Job Description
Job Description
The Front Desk Agent serves as the first point of contact for guests, providing excellent customer service and ensuring smooth check-in and check-out processes. This role requires strong communication skills, attention to detail, and the ability to handle various guest requests efficiently.
Responsibilities
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Manage guest check-in and check-out processes accurately
- Handle guest inquiries and resolve issues promptly and effectively
- Maintain and update guest records and reservations in the system
- Coordinate with housekeeping and maintenance teams to fulfill guest requests
- Process payments and provide accurate billing information
- Ensure the front desk area is clean, organized, and presentable at all times
- Provide information about hotel services, amenities, and local attractions.
How to Apply
If you Interested this position , Please send your email with resume to info@thecareer-builder. com
Thank you.