Job Description
Job DescriptionAssistant Store Manager
Location: Boston, MA
Job Type: Full-Time
Industry: Fashion + Optical Retail
SEE Eyewear is addicted to uncovering hidden gems — and not just within our product assortment. We believe recruiting exceptional talent is just as important as curating exceptional eyewear. Our collection is an eclectic assortment of the best of the best, crafted exclusively for us, and we hold the same standard for our people.
We are committed to building a diverse, high-performing team that delivers an elevated customer experience, inspires creativity, and drives results. At SEE, career growth, development, and collaboration are at the heart of everything we do.
The Assistant Store Manager plays a key role in supporting store performance, developing talent, and creating an exceptional experience for every customer who walks through our doors. This role partners closely with the Store Manager to lead the team, drive sales, and maintain operational excellence while fostering a positive and engaging culture.
As a Licensed Optician in the State of Massachusetts, you will also serve as a technical and optical expert, ensuring exceptional patient care, optical accuracy, and team development. This role is ideal for a leader who is passionate about fashion, eyewear, and people development and is interested in growing their career toward a Store Manager opportunity.
What You'll Do
- Partner with the Store Manager to recruit, onboard, train, and develop a high-performing team of Optical Stylists and retail associates
- Lead by example in delivering SEE's signature styling experience and personalized customer service
- Support daily store operations, including opening and closing procedures, cash handling, inventory management, and loss prevention
- Drive sales performance through clienteling, relationship building, and consistent execution of sales behaviors
- Conduct daily team huddles and support ongoing coaching conversations that motivate and develop team members
- Maintain SEE's visual merchandising standards and ensure the store remains organized, inviting, and brand-right
- Assist with scheduling, staffing, and workforce planning to support business needs
- Coordinate with the in-store Optometrist to create a seamless patient and retail experience
- Leverage optical expertise to support troubleshooting, adjustments, dispensing, measurements, and optical training for the team
- Support insurance verification, patient record management, and operational compliance as needed
- Analyze store performance metrics and assist in implementing action plans to achieve sales and operational goals
- Serve as Manager on Duty and step into leadership responsibilities when the Store Manager is unavailable
- Support local community outreach, networking, and business development initiatives
- Maintain availability to work evenings, weekends, and peak business periods
What You Bring
- 2+ years of retail leadership experience preferred
- Licensed Optician in the State of Massachusetts preferred but not required
- Strong understanding of optical dispensing, lens products, frame styling, and patient care
- Proven ability to drive sales results and develop team performance
- Strong communication, coaching, and interpersonal skills
- Ability to build meaningful customer relationships and foster repeat business
- Experience with POS systems, inventory management, and Microsoft Office
- Strong organizational skills with the ability to prioritize multiple responsibilities
- Flexible schedule, including evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 30 pounds
SEE Competencies
- Professional and composed under pressure
- Collaborative and team-oriented
- Entrepreneurial mindset with strong problem-solving skills
- Open to feedback and committed to continuous learning
- Accountable for results and follow-through
- Passionate about fashion, eyewear, and creating memorable customer experiences
Benefits
- Medical, Dental, and Life Insurance
- Disability Coverage
- 401(k) with Company Match
- Paid Time Off
- SEE Perk Pack: Complimentary Eyewear and Eye Exams
- HSA & FSA Programs
Join SEE and be part of a brand that doesn't just follow trends — we set them. If you're passionate about people, fashion, leadership, and delivering an exceptional optical experience, we'd love to meet you.