Heavy Equipment Diagnostics Technician (Telematics-Focused)

Job Description

Job Description Heavy Equipment Diagnostics Technician (Telematics-Focused)

Start your shift by opening your tablet, checking real-time dashboards, and prioritizing work orders. With live data streaming from a mixed fleet covering hundreds of makes and models, you’ll pinpoint issues, choose the right corrective actions, and keep machines ready for the next job. Your decisions turn insights into uptime.

What your day looks like

• Create, assign, and track work orders using shop technology, while monitoring service intervals across the fleet.
• Pull machine data to quickly identify root causes and determine precise repair plans.
• Order the correct parts to support fast, accurate fixes.

Core responsibilities

• Follow safe repair practices for all equipment.
• Work confidently with laptops and tablets to access manuals, diagnostics, and work orders.
• Independently maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools.
• Support the development of junior technicians through hands-on guidance.
• Document all work performed each day—complete, accurate, and timely electronic or paper work orders.
• Assist with pick-up and delivery of equipment and parts as needed.
• Apply knowledge of OSHA requirements (preferred).
• Participate in year-round, company-provided OEM training.
• Take on additional duties as assigned.

Tools and training

We equip you with connected shop systems, laptops/tablets, and continuous OEM training throughout the year—so you can diagnose faster, make informed calls, and keep the fleet moving.