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AI and Automation Consultant

Undreamt
locationSomerville, MA, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job Description

Software Project Manager — Undreamt Software Solutions

Location: Remote (U.S.)
Employment Type: Contract
Company: Undreamt LLC

About Undreamt

Undreamt Software Solutions helps established organizations finally upgrade processes they’ve been using for 5+ years. We guide teams through smooth transitions from outdated workflows to practical, modern tools and automation. Our clients are often experts in their field but not software-native — so we help them adopt change without stress, confusion, or overwhelm.

We don’t reinvent the wheel. We identify existing tools, implement them thoughtfully, and lead teams through change with patience, clarity, and empathy.

Role Overview

We’re looking for a Software Project Manager who is both technically curious and exceptionally organized. You’ll guide clients through multi-month software transitions, coordinate small technical teams, translate client needs into actionable tasks, and keep projects moving with clarity and calm.

This role is ideal for someone who loves helping non-technical people feel confident with new tools — and who enjoys bringing structure to messy processes.

You’ll work directly with the founder (MT), partner with contractors, and take ownership of planning, communication, and delivery across multiple client projects.

Key Responsibilities

Project Planning & Coordination

  • Lead discovery and requirements-gathering sessions with clients

  • Translate business needs into clear project scopes, tickets, and timelines

  • Build structured project plans (2–12 month timelines) and maintain them

  • Coordinate with subcontractors, developers, and client teams to keep work moving

Client Communication & Relationship Management

  • Serve as the steady point of contact for clients throughout each project

  • Communicate updates in a clear, friendly, and confidence-building manner

  • Break down technical concepts for non-technical stakeholders

  • Run weekly client meetings and create follow-up summaries and action lists

Workflow & Process Support

  • Assist in documenting current-state processes and identifying pain points

  • Help clients adopt new tools (Odoo, AI tools, CRMs, workflow automations, etc.)

  • Standardize internal processes and support the development of SOPs

  • Ensure all work is funneled into Undreamt’s project intake system

Quality & Delivery

  • Track deadlines, dependencies, blockers, and risks

  • Ensure client deliverables are consistent, high-quality, and on time

  • Support change management and training for client teams

  • Help measure impact and identify opportunities for future improvements

Qualifications

Must Have

  • 3+ years managing software or digital transformation projects

  • Strong organization and communication skills

  • Experience working with cross-functional or subcontracted teams

  • Ability to break down vague or messy client inputs into clear tasks

  • Comfort collaborating with non-technical clients

  • A steady, empathetic, approachable communication style

  • Experience with tools like: project management software, CRMs, automation tools

Nice to Have

  • Experience with Odoo, CRM migrations, or business process automation

  • Exposure to AI tools (ChatGPT, workflow automation, LLM integrations)

  • Background in consulting or client-facing roles

  • Familiarity with environmental consulting, healthcare, field services, or similar industries

What Success Looks Like

  • Client feels guided, informed, and supported

  • Scope stays clear and well-managed

  • Undreamt’s internal team always knows what to do next

  • Project deadlines are predictable and communicated early

  • Clients adopt new tools with confidence instead of resistance

What We Offer

  • Flexible remote work

  • A calm, friendly culture focused on clarity and doing things the right way

  • Opportunities to help shape the processes, tools, and culture of a growing company

  • Project variety (AI, CRM, automation, operations workflows, and more)

  • Growth into senior roles as the company scales

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