DSS - CLINICAL DIRECT SUPPORT PROFESSIONAL

Job Description

Job DescriptionDescription:

Essential Responsibilities

• Assist clients with daily living activities, including personal hygiene, medication management, and mobility support as needed
• Implement individualized care plans and follow program schedules under the supervision of their team and program manager
• Responsible for meeting all Residential Standards and Regulations as required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc.
• Monitor and document clients’ health status, behaviors, and progress in a timely/accurate manner
• Communicate effectively with clients, clinical supervisory team and all other stakeholders to ensure seamless translation of knowledge
• Provide emotional support and encouragement to promote independence and well-being
• Collaborate with team members to ensure comprehensive and consistent care
• Maintain a safe, clean, and supportive environment for clients
• Follow all safety protocols and confidentiality policies in accordance with healthcare regulations
• Adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation
• Other duties as assigned by supervisor

Requirements:

Qualifications

• Bachelor's degree (or equivalent experience) plus minimum of 1 year experience in human services required;3 years experience preferred
• Strong interpersonal and communication skills
• Ability to handle sensitive situations with professionalism and compassion
• Ability to work flexible hours, including evenings and weekends if required
• $100,000/300,000 Automobile Liability Insurance
• Valid driver’s license and access to a safe operating vehicle during scheduled working hours
• Criminal, motor vehicle, and Bureau of Elderly and Adult Services background checks that meet agency standards
• Required state trainings through Relias Learning or equivalent preferred
• Completion of Management of Aggressive Behaviors (MOAB) training part 1 and part 2
• It is considered a bona fide occupational qualification (BFOQ) for direct support staff/professionals to accompany clients to religious ceremonies as dictated by the clients' personal religious preferences

Skills and Abilities

• Demonstrate a commitment to the Moore Center's values
• Comply with all state, agency and department policies and procedures
• Demonstrate a strong emphasis on customer service skills, both to our clients and all staff
• Maintain a positive attitude including the use of positive language while working with the individuals we serve and team members
• Ability to individualize the supports needed for the individuals we serve
• Ability to work independently, as part of a team, or in a group setting to increase the skills of the individuals we serve ad their quality of life in the community
• Provide personal care and behavioral support, including but not limited to physical assistance
• Maintain professional demeanor in emotionally charged situations
• Ability to write detailed accounts of incidents and behaviors
• Ability to successfully complete medication training if applicable
• Demonstrates flexibility in scheduling and daily assignments
• Demonstrate proficiency in Microsoft Office, including Word, Excel, Outlook, and the ability to master new software