Job Description
Job Description
Job Description
Join a collaborative PC Logistics team supporting a large-scale laptop refresh initiative for a leading technology organization in Gloucester, MA. In this on-site role, you help reimage and configure laptops, prepare devices for deployment, manage inventory, and support shipping and receiving activities. Comprehensive training is provided, making this an excellent entry point into IT support and operations for recent graduates, individuals with a high school diploma, or anyone looking to build a career in technology.
Responsibilities
- Reimage and configure laptops by following documented procedures and established workflows.
- Log into devices, complete basic user profile setup, and ensure accurate record keeping of computer assignments and inventory.
- Prepare laptops for deployment, including labeling, packaging, and organizing devices for shipment to end users.
- Receive returned devices, verify their condition, and properly process, store, and update asset records.
- Assist with inventory management and asset tracking activities to maintain up-to-date and accurate device counts.
- Collect, transport, and deliver equipment between offices and storage locations as needed.
- Follow detailed written and verbal processes and instructions with a high degree of accuracy and consistency.
- Maintain clean, organized workspaces and inventory areas to support efficient operations and safe handling of equipment.
- Support large-scale PC refresh and deployment projects by meeting timelines and quality standards.
- Coordinate with team members to ensure smooth shipping and receiving of computer equipment and related materials.
Essential Skills
- High school diploma, GED, or equivalent education.
- Strong attention to detail and excellent organizational skills.
- Ability to follow written and verbal instructions precisely and consistently.
- Reliable transportation and ability to move between buildings or office locations when required.
- Ability to lift and move computer equipment and shipping boxes safely.
- Basic computer literacy and familiarity with laptops and Windows environments.
- Strong work ethic, reliability, and willingness to learn new processes and technologies.
- Experience with asset management, record keeping, and imaging computers.
- Previous experience in inventory, shipping and receiving, warehouse operations, retail, logistics, customer service, or technical support.
- Experience working with computers, hardware, or technology equipment.
- Asset management or device deployment experience.
Additional Skills and Qualifications
- Customer service experience in a professional environment.
- Logistics management exposure, including coordinating shipments and tracking deliveries.
- Comfort working with technology equipment and handling multiple devices at once.
- Ability to stay organized while managing competing priorities in a fast-paced environment.
- Interest in building a career in IT support, operations, or technology logistics.
- Willingness to follow structured processes for reimaging computers and tracking PC shipping activities.