Project Management Coordinator

Job Description

Job Description

An upcoming retirement has created an opening for a multi-facetted, multi-hat-wearing, cross-functional position with a strong emphasis on project management and status tracking.

About Us: We are a leading domestic manufacturer of ITS and transit related products based in Pembroke, MA. We serve the public transit, road & highway, and general commercial markets nationwide.

Join our team in Pembroke, MA, as a pivotal Project Manager. This is a dynamic role, you will be the central hub connecting sales, engineering, and production, managing the entire project lifecycle from initial scope to final client delivery. We are looking for a highly organized and autonomous leader who can direct client relationships, track complex timelines, manage customer expectations, and drive continuous process improvements. If you are a flexible, proactive communicator with a talent for managing changing priorities, we want to hear from you.

Key Areas of Responsibility:

• Provide operational support to the sales team, helping them develop project scope documents and pricing options for potential customers and internal stakeholders.
• Establish and organize project "kickoff" meetings as needed.
• Support the Engineering and Production teams to ensure a clear understanding of each project, both before and after receiving a Purchase Order (PO).
• Direct the client relationship process (post-PO receipt) to ensure clear and complete communication from production through final delivery and installation.
• Establish and track expected project ship dates, monitoring progress to ensure expectations are updated as needed.
• Gain and maintain product knowledge related to existing and new product lines, as well as their applications.
• Lead investigations, form conclusions, and make recommendations for continuous process improvements.
• Report and escalate issues to senior management as needed.

Key Skills:

• Flexibility to adjust to changing priorities.
• Ability to accommodate customers’ changing needs and deliver updates to clients internally and externally.
• Capacity to work autonomously.
• Previous experience in a technical field is preferred.
• Previous experience in a product manufacturing or distribution environment would be helpful.
• Ability to communicate effectively in writing.

Company Description49+ year old company, nationally acknowledged as a market leader in the LED signage manufacturing industry

Company Description

49+ year old company, nationally acknowledged as a market leader in the LED signage manufacturing industry