Job Description
Job DescriptionJoin the GLSS Team and make a difference every day! GLSS is looking for talented and caring individuals to join our team.Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for:Hybrid work scheduleMedical and Dental insuranceFlexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance12 paid holidays each year15 sick days per year2+ weeks of vacation starting year 1 and increasing with your years of service403b Retirement Savings Plan with an Agency matchAgency paid life insuranceOptional short term and long disabilityOption to purchase additional life insurance for you and family membersTuition Assistance after one year of employmentMileage reimbursementEmployee Assistance Program to assist you in dealing with life challengesEmployee referral bonuses of up to $1,000Travel Assistance Program - FreeLife Planning Services - FreeOptional benefits including Vision, Pet Insurance, Whole Life Insurance for you and your family members, Short Term Disability, Accident Insurance, Critical Illness InsurancePosition Overview: The Intake Case Manager (CM) - Bilingual has the responsibility for developing, authorizing, coordinating, and implementing community-based services to older adults and people with disabilities.Position Responsibilities: Receive assignments from Home Care Triage for potential consumers. Conduct Initial Assessment to determine eligibility for GLSS programs. Develop appropriate service plan based EOEA-mandated assessment tool, and process all paperwork/computer work. Make referrals for Home Care and/or other community services according to the Home Care referral protocol. Coordinate with GLSS Referral Specialist and service providers to ensure timely and non-duplicative service delivery. Contribute to an Intake Team identity and role based on consumer engagement, outreach, motivational interviewing, multi-functional assessment, and consumer driven care.Qualifications:Bachelor's Degree in human services, social work, or related field preferred. Minimum of one (1) year experience in the human services field in lieu of Bachelor's Degree with the ability to obtain a wavier from Executive Office of Aging & Independence (AGE)Bilingual in Spanish, Russian, or Khmer preferredExpert time management with the ability to adjust to changing prioritiesStrong desire to help others and advocate for those needing services and assistanceExcellent communication skills with the ability to establish positive and professional relationships with team members, providers, consumers, and their support systemProficient computer skillsStrong documentation skills with the ability to complete documentation that is timely, accurate, and comprehensiveThe ability to appropriately handle confidential and personal information, meeting the Agency standards for HIPAA compliance and data securityDemonstrates a strong work ethic, dependability, and commitment to consistently meeting responsibilities and deadlinesValid Drivers License and Reliable transportation with the ability to conduct home visits throughout the GLSS service areaHours Full Time 40 hours per week (Monday-Friday) Full Time 40 hours per week (Monday-Friday). Fully In office for the first ninety (90) days of the initial probationary period. Upon successful completion of the probationary period, will require a minimum of one (1) day per week in-office presence with other times spent on community-based assignments and home visits as needed.Pay Range: $22.50-$24.50*GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information.* *GLSS will provide reasonable accommodations to applicants with disabilities upon request*