Patient Access/Billing Rep
Healthcare
Job Description
Job Description
Hiring for a Patient Access Specialist role in Westborough (fully on-site role!)
MUST have experience checking patients in/out, checking insurance eligibility and general strong knowledge of health insurance (HMOs/PPOs)
MUST have experience with understanding deductibles and charging accounts
MUST have appointment scheduling experience
Pay: $26/hour
Schedule: Monday through Friday, 8-hour shifts between 8:30AM – 5:00PM
Requirements:
- 2+ years of Patient Access experience
- Must have high-level experience with insurance and billing
- Must have high-level phone skills – confident, professional, and accurate on the phone
- Excellent oral and written communication skills
- Some type of EMR experience is required
- Proficiency in MS Office
Responsibilities:
- Greeting patients
- Checking patients in and out
- Enter patient information into data bases and maintain accurate records – change out any new phone numbers, addresses, emails, etc.
- Relay information to relevant staff members
- Inform patients and their caregivers of office procedures, policies, and protocols
- Handle insurance and billing tasks
- Provide patients with billing and payment information – explain to patients why they have certain bills and how their deductible works
- Handle patient questions and concerns
- Perform general administrative tasks
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