Job Description
Job DescriptionLead HVAC Service at a Premier Energy Solutions Provider
Compensation: Competitive $40 per hour + company vehicle, gas, and overtime potential
Perks: Medical, dental and vision benefits + paid drive-time (from house to site!) + opportunity to grow and run department
Territory: Massachusetts statewide territory
360 Talent Avenue is partnering with a premier HVAC, electrical and plumbing services provider in Massachusetts to hire an experienced residential HVAC Service Technician. This hands-on, field-based role is ideal for a service professional with strong technical skills, customer focus, and the ability to manage a wide variety of heating and cooling systems across residential settings.
The HVAC Service Technician will troubleshoot, repair, and maintain a variety of systems, including furnaces, boilers, heat pumps, and high-efficiency equipment. This role requires strong technical expertise, creative problem-solving, and a professional, customer-focused approach while representing one of Massachusetts’ leading mechanical service organizations. Enjoy the freedom of a field-based role where you can start and end your day from home, with paid statewide travel and opportunities for growth.
Why You’ll Love This Role
- Hands-On Technical Impact – Use your HVAC skills on a variety of residential systems, troubleshooting, repairing, and maintaining equipment to keep homes safe, comfortable, and efficient.
- Client-Focused Work – Build strong relationships with homeowners by providing expert guidance, clear communication, and reliable service that keeps them coming back.
- Freedom & Flexibility – Enjoy a field-based role with statewide travel, starting and ending your day from home, while having the independence to manage your schedule.
- Competitive Pay – Earn $40/hr with overtime opportunities available for extra earnings.
- Comprehensive Benefits – Receive health, dental, and vision coverage, plus a company-provided vehicle and fuel for all your service calls.
- Career Growth – Access ongoing training and advancement opportunities, with the potential to grow into a leadership role running the department.
Key Responsibilities
- Diagnose and resolve manufacturing defects on newly installed residential HVAC systems, including heat pumps, boilers, steam boilers, and standard equipment.
- Perform preventative maintenance visits and help develop a proactive maintenance program.
- Commission new installations to ensure optimal system performance and provide feedback to improve processes.
- Collaborate with partner company’s in-house technicians to service equipment.
- Troubleshoot, repair, and maintain HVAC systems, clearly communicating findings and recommendations to clients and team.
- Travel statewide to residential clients, with the flexibility to start and end your day from home using a company-provided vehicle equipped with GPS.
- Maintain accurate service reports, documenting work completed, parts used, and follow-up recommendations.
- Professionally engage with customers regarding projects, pricing, equipment, and optional upgrades.
- Adhere to safety standards, manufacturer guidelines, local codes, and company policies.
What You Bring
- 3–5 years of HVAC service experience across multiple system types.
- Strong knowledge of mechanical, electrical, and refrigeration systems.
- EPA certification required; additional state licensing a plus.
- Valid Massachusetts driver’s license and clean driving record (company vehicle provided).
- Excellent communication and customer service skills.
- Ability to work independently, manage a schedule, and travel statewide.
- Must be able to lift up to 50 lbs and work in a variety of environments and weather conditions.
About the Company
Our client is a trusted Massachusetts-based energy and mechanical solutions provider known for delivering innovative, sustainable, and efficient HVAC systems. With a reputation built on quality, safety, and integrity, they support commercial and residential clients statewide with forward-thinking technology and expert service.
360 Talent Avenue is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran, status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.
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