Restoration Project Manager/Estimator

Job Description

Job DescriptionBenefits:

• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• 401(k)

SERVPRO of Ossipee, Conway and Berlin is hiring a Restoration Manager!
Benefits:

• Competitive compensation
• Superior benefits
• Paid training
• Career progression
• Personal and professional development

...and more!

As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key Responsibilities
· Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
· Negotiate with customers and/or clients for approval of restoration activities
· Schedule, coordinate and oversee crews, assests, and subcontractors to provide service on active projects to include subcontractors
· Review job site documentation to support the services provided and ensure proper client requirements and billing process
· Maintain all communications with customers, teammates, vendors, and insurance representatives
· Manage production expenses including labor, equipment, vehicles, and other assets
· Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.
· Actively engage in recruiting, hiring, and training restoration teammates

Position Requirements
· High school diploma/GED; Associate degree or Bachelor’s degree preferred
· Valid driver’s license
· At least 1 year of management and/or supervisory experience
· At least 3 years of industry experience
· IICRC certification a preferred

Skills/Physical Demands/Competencies
· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning agents

Pay starts at $50,000 annually based on experience, plus commissions.

Each SERVPRO® Franchise is Independently Owned and Operated.