Job Description
Job Description
Direct Support Professional — Community Day Program
Location: Westborough, MA
Pay & benefits: $18–$22/hour · Full-time · Medical, PTO
We're hiring a Direct Support Professional (DSP) to help participants build independence, navigate daily life with confidence, and stay connected to their community — through hands-on skill-building, advocacy, and support with daily living activities.
What you'll do
- Support daily living activities (meals, light housekeeping, self-care) while teaching skills that build independence.
- Advocate for participants' rights, preferences, and dignity, and support their community, social, and vocational activities.
- Safely drive agency passenger vans on scheduled routes; assist participants boarding and disembarking.
- Complete required documentation on time, in line with our program guidelines and Massachusetts DDS guidelines; maintain HIPAA/DDS confidentiality.
- Communicate proactively with supervisors, guardians, and community partners; complete required training and certifications.
What you'll need
Required:
- High school diploma, GED, or equivalent
- 18 years of age or older
- 1+ year of experience supporting individuals with disabilities
- Valid driver's license with a clean driving record
- Familiarity with DDS regulations and Medicaid waiver programs
- Demonstrated computer literacy for electronic documentation
- Strong verbal and written communication skills
- Experience with behavior support plans or positive behavior strategies
- Organizational skills and attention to detail
- Ability to pass and maintain all required training
- Satisfactory background check results
Preferred:
- Associate's degree in Human Services, Psychology, or a related field
- CPR/First Aid certification (training provided if not already held)
- Bilingual or multilingual capabilities
Physical requirements: ability to bend, lift up to 50 lbs., push/pull/reach, and walk or stand for extended periods.
Pre-employment screening: DPPC Abuse Registry check, CORI and national fingerprint-based background checks, driver's license/MVR verification.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age.