Job Description
Job Description
Job Title: Case Manager
Job Description
As a Case Manager, you will be responsible for building strong communication and relationships with clients and their associated partners, which include schools, funding partners, therapists, agencies, clinicians, supervisors, and foster homes. You will set goals and limits for youth, develop interventions, and ensure compliance with policies and procedures. Your role will involve initiating and monitoring treatment plans, participating in on-call services, representing the agency on community boards, and attending meetings. You must maintain the highest level of confidentiality and document all work accurately.
Responsibilities
- Communicate and build relationships with clients and collateral partners.
- Set limits for youth and develop interventions.
- Initiate and monitor treatment planning for clients.
- Ensure compliance with policies and procedures.
- Interact effectively in reporting as directed for computer and paper reports.
- Participate in on-call services as needed.
- Represent the agency on task forces and community boards.
- Attend meetings within the agency and with collateral partners.
- Stay informed on trends and significant events in Human Services and Case Management.
- Analyze situations, identify problems, and evaluate alternative courses of action.
- Plan and organize work effectively to ensure completion.
- Use discretion and judgment under supervisor's guidance.
- Maintain confidentiality at all times.
- Document all work responsibly, accurately, and completely.
- Perform other duties as assigned related to these responsibilities.
Essential Skills
- Case management expertise
- Care management experience
- Exceptional customer service skills
- Proficiency in health care
- Strong analytical skills
- Problem-solving abilities
- Detail-oriented nature
- Exceptional communication skills
- Proactive and takes initiative
- Effective time management
- Experience in pediatric and social work
Additional Skills & Qualifications
- Bachelor's Degree required
- Valid driver's license
- Verification of personal auto insurance with specified coverage
- Experience in working with children and families
Work Environment
This role involves working in a typical office setting as well as individual homes with environments unknown to the agency. The noise level is generally low to moderate. The schedule is Monday to Friday, from 9 am to 5 pm, with potential for additional hours on weekends if needed. The organization is committed to environmental sustainability, integrating green initiatives into all operations. Benefits include tuition reimbursement, 2 weeks of PTO to start, 12 paid holidays, up to 5 weeks of PTO after 10 years, and 55 cent mileage reimbursement.
Job Type & Location
This is a Permanent position based out of Malden, MA.
Pay and Benefits
The pay range for this position is $51000.00 - $52000.00/yr.
Competitive salary based on experience. Medical, dental, and vision insurance. Life and disability insurance. 401(k) with employer match. Tuition reimbursement. Mileage reimbursement. Paid time off: 2 weeks to start, 12 paid holidays, up to 5 weeks PTO after 10 years. Paid training and professional development opportunities.
Workplace Type
This is a fully onsite position in Malden,MA.
Application Deadline
This position is anticipated to close on Feb 9, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.