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Jr. Cloud Support Engineer

Motion Recruitment
locationBoston, MA, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job Description
\n
\nA leading technology services provider is seeking a Cloud Run Operator to join their remote team. As a Cloud Run Operator, you’ll be responsible for maintaining stable, secure, and high-performing cloud infrastructure for HMS-hosted environments. You will monitor system performance, manage incidents, and support infrastructure automation while ensuring operational continuity across AWS and hybrid environments.

Required Skills & Experience

  • Proficient in scripting and programming languages including PowerShell, SQL, Bash, and Ruby

  • Strong understanding of Windows Server environments (2012R2, 2019, 2022), Active Directory, DNS, Remote Desktop Services (RDS), and Group Policy (GPO) management

  • Familiarity with Linux distributions, particularly Red Hat and CentOS

  • Working knowledge of relational database systems (RDBMS), particularly Oracle

  • Hands-on experience with configuration and state management tools, specifically Chef

  • Skilled in deploying and managing cloud-based infrastructure with a solid understanding of networking concepts including VPNs/IPSec, VLANs, routing tables, ACLs, and security groups

  • Experience working with AWS (or equivalent IaaS providers), including services such as VPC, EC2, S3, IAM, Route 53, SSM, and Lambda

  • Proven experience maintaining and supporting Windows environments and enterprise networks

Desired Skills & Experience

  • Experience developing or maintaining automation scripts for system operations

  • Strong background in incident response and operational troubleshooting

  • Familiarity with monitoring and alerting tools within AWS environments

  • Excellent documentation and communication skills for tracking changes, incidents, and resolutions

What You Will Be Doing

  • Maintain stable and reliable cloud infrastructure for HMS-hosted environments

  • Ensure daily monitoring, alert response, and incident management according to HMS standards

  • Provide on-call support during rotation periods for after-hours incidents and escalations

  • Deliver system performance and availability reports

  • Perform server maintenance tasks, including updates, patching, and validation of Windows and Linux systems

  • Support and maintain AWS infrastructure components (EC2, VPC, S3, IAM, Route 53, etc.)

  • Execute and maintain automation scripts for operational efficiency

  • Document all changes, incidents, and troubleshooting steps in tracking systems

  • Participate in handover and knowledge transfer sessions to ensure smooth transitions

Daily Responsibilities
\n100% hands on learning and growing
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\nThe Offer
\nYou will receive the following benefits:

  • Remote flexibility

  • Medical Insurance

  • Dental Benefits

  • Vision Benefits

Applicants must be currently authorized to work in the U.S. on a full-time basis now and in the future.

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