Job Description
Position: Contract Operations (CO) Team Member
Duration: 6+ Months
Function: Global Legal – Legal Operations
Reporting to: Head of Legal Operations
Location: Lexington, MA (Hybrid)
Role Summary:
The Contract Operations Team Member supports clients end-to-end contracting process by ensuring accurate, compliant, and timely contract execution through an integrated digital platform. The role partners closely with business stakeholders, Procurement, and Legal to improve contract cycle time, data quality, and user experience while driving continuous process improvement.
Key Responsibilities:
- Process and manage contract requests from intake through execution, filing, and purchase enablement.
- Review contract terms against Legal-approved templates and policies.
- Serve as a contracting systems expert, ensuring accurate metadata, documentation, and user support.
- Track contract metrics, SLAs, and performance indicators.
- Resolve contract-related queries and escalate issues as needed.
- Identify and recommend process and technology improvements.
Qualifications:
- Bachelor’s degree preferred.
- 5+ years’ experience in contract operations or legal processes.
- Strong knowledge of contracting, S2P processes, and contract management systems.
- Excellent communication, stakeholder management, and problem-solving skills.
- Fluent in English; additional regional language a plus.