Front Desk / Program Coordinator - Martial Arts Academy (Somerset)

Job Description

Job Description

Front Desk / Program Coordinator - Martial Arts Academy (Somerset)

Are you the type of person who can walk into a room and instantly make people feel welcome? We’re looking for a high-energy, reliable, and people-focused team member to join our front desk team at a busy Brazilian Jiu-Jitsu academy. This is not your typical desk job, you’ll be the first impression for every student, parent, and new lead walking through our doors.

If you enjoy fast-paced environments, staying organized, and helping people get started on something that can genuinely change their lives, this could be a great fit.

Schedule:

Tuesdays & Thursdays, 3:00 PM – 9:00 PM
Somerset, MA (In-Person)

Pay: $18/hour
(Opportunity for growth and additional hours)

What You’ll Be Doing:

• Greeting students, parents, and new visitors
• Booking intro lessons and following up with leads
• Answering calls, texts, and emails
• Assisting with memberships and payments
• Supporting coaches and keeping classes running on time
• Maintaining a clean, organized, and professional facility
• Pro shop sales and inventory organization
• Completing end-of-shift tasks

What We’re Looking For:

• Friendly, confident, and professional personality
• Strong communication skills (in person, phone, and text)
• Comfortable talking to new people and guiding them through programs
• Reliable, punctual, and able to stay organized during busy times
• Team player with a strong work ethic
• Willing to take ownership of the front desk and facility
• Previous customer service or front desk experience preferred
• Portuguese speaking is a plus

Not looking for someone who trains martial arts.

Important:

This role includes cleaning responsibilities (mats, bathrooms, general upkeep). We take pride in keeping our academy clean and professional at all times.

Who This Is Great For:

• Someone who enjoys being around fitness and martial arts
• Someone who likes structure but also stays flexible
• Someone who wants to grow with a team, not just work a shift

If this sounds like you, send us your resume, we’d love to meet you.

Company DescriptionMartial Arts School, Fitness

Company Description

Martial Arts School, Fitness