Job Description
Job Description
SHIFTS: TUES 830-2, WED 8:30-2, SAT 730-1
About the Role:Life Massage and Wellness in Portsmouth, NH is looking for a warm, welcoming Front Desk Receptionist to be the first face clients see when they walk through our doors. This is a fantastic opportunity to be part of a calming, people-focused environment where your energy sets the tone for every guest experience. If you love connecting with people and thrive in a wellness-oriented setting, we'd love to meet you!
Responsibilities:
- Greet and check in clients with a friendly, professional demeanor
- Answer phones, respond to inquiries, and schedule massage and wellness appointments
- Manage booking software and maintain accurate client records
- Process payments, handle transactions, and balance daily receipts
- Coordinate therapist schedules and communicate appointment changes as needed
- Maintain a clean, organized, and serene front desk and lobby area
- Promote memberships, packages, and retail wellness products to clients
Requirements:
- Prior experience in a receptionist, front desk, or customer service role preferred
- Excellent communication and interpersonal skills
- Comfortable with scheduling software and basic computer proficiency
- Ability to multitask and stay calm in a fast-paced environment
- Reliable, punctual, and professional in appearance
- Passion for wellness, health, and delivering exceptional client experiences
- Availability to work flexible hours, including evenings and weekends
About Us:Life Massage and Wellness is a trusted wellness destination in the heart of Portsmouth, NH, dedicated to helping clients relax, recover, and feel their best. Our clients keep coming back because of our skilled therapists, peaceful atmosphere, and the genuine care we put into every visit.