Facilities Coordinator/Property Operations Assistant

Della Infotech Inc.

Cambridge, MA, USA

Published: 6/14/2022

Real Estate

Full Time

Job Description

Description:

Assist with common area and in-unit work requests, maintenance projects, and operational assignments. Ensures that properties are maintained to the standards established by HUH, for all physical aspects of buildings, systems, and grounds. Time will be spent walking all over the property, including up and down stairs. Familiarity and ability to use common hand tools. Must be able to work independently and multitask in a fast-paced, team environment. Available as needed outside of normal business hours (evenings, weekends and/or holidays) for apartment turnovers and general building emergencies. Keeps building grounds and common areas clean and in safe condition. Must be able lift, carry and move at least 50 pounds without restrictions. Must be customer service oriented. Positive attitude, good work ethic, and responsible work habits required. Strong multitasking skills. Perform other duties and tasks as assigned. Previous experience is a plus. Must be able to read, write and communicate in English. Demeanor should be poised, enthusiastic and professional. Must be able to work well under general supervision and demonstrate independent and good judgement in the performance of assigned tasks as needed.

Position Summary
Facilities Management Office supports the operation and maintenance of approximately 1.2 million gross square feet of academic and residential space. We are seeking a temporary Facilities Coordinator to provide short-term support with facilities scheduling and vendor coordination.

This role will focus on scheduling vendors, confirming service visits, following up on work in progress, and keeping building occupants informed. The coordinator will help track maintenance requests and ensure that vendors complete assigned work as expected. This is a temporary, hands-on coordination role—not a permanent management position.
The Temporary Facilities Coordinator reports to the Director of Facilities Management and works closely with facilities staff, campus partners, and external service providers.

Key Responsibilities
• Schedule and coordinate vendor visits for maintenance, repairs, inspections, and other facilities work.
• Confirm appointments, site access, and any requirements vendors need before arriving.
• Follow up with vendors to check on work status, completion, and any outstanding issues.
• Communicate schedules, updates, and delays to building occupants and relevant campus partners.
• Help prioritize and track work requests, repairs, and preventive maintenance activities.
• Update the work order system and maintain accurate records of vendor activity and service resolution.
• Assist with coordination related to dining and food-service equipment, including grease management.
• Support furniture delivery and installation, classroom needs, and accessible accommodations.
• Help monitor vendor performance and raise concerns about service quality, timing, or compliance.
• Assist with other facilities coordination duties as assigned.

Basic Qualifications
• Experience coordinating or scheduling maintenance, service, or vendor activities.
• Strong organizational skills and attention to detail.
• Clear, professional communication skills and the ability to work effectively with vendors and a diverse campus community.
• Ability to manage multiple requests and adapt when schedules or priorities change.
Additional Qualifications
• Supervisory or facilities coordination experience is helpful.
• Familiarity with building systems such as HVAC, electrical, plumbing, or mechanical systems.
• Experience with work-order systems or maintenance scheduling.

Working Conditions
This position is based on campus in Cambridge, Massachusetts. Some schedule flexibility may be needed during busy periods, including holiday breaks, residence hall move-in and move-out, commencement, and the start of each semester.

Physical Requirements
The role may involve working in areas with loud noises, temperature extremes, inclement weather, airborne particles, vibration, hazardous materials, stairs, ladders, and confined spaces. Duties may include climbing stairs and ladders, repositioning or moving items, and occasionally assisting with furniture moves. The ability to lift or transport objects weighing up to 65 pounds may be required. Personal protective equipment must be worn when appropriate.

\nCompany Description

Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.