Job Description
Job Description
HVAC Service Technician
Company: Snow’s Fuel Company
Location: Orleans, MA | Lower Cape Cod
Job Type: Full-Time
Pay: $35–$45/hour, depending on experience
About the Opportunity
Snow’s Fuel Company is looking for an experienced HVAC Service Technician to join its established service team serving residential and light commercial customers throughout Lower Cape Cod.
We are looking for someone with approximately 5–7+ years of hands-on HVAC service experience who is confident diagnosing, troubleshooting, and repairing heating and cooling systems independently.
Snow’s primarily serves customers with oil-fired and propane heating systems, along with natural gas equipment, central air conditioning, heat pumps, and ductless mini-splits.
The ideal candidate is a well-rounded service technician who enjoys solving problems, takes pride in their work, and can handle service calls without constant supervision.
Compensation
$35–$45/hour+, depending on experience and technical capabilities.
- Technicians with less experience may fall in the mid-to-upper $30s.
- Experienced technicians with 5–7+ years of strong troubleshooting experience may qualify for up to $45/hour.
- Compensation will be based on experience, certifications, and ability to work independently.
Key Responsibilities
- Diagnose, troubleshoot, service, and repair residential and light commercial HVAC equipment.
- Work on oil-fired, propane, and natural gas heating systems, boilers, furnaces, central A/C, heat pumps, and ductless mini-splits.
- Identify mechanical and electrical issues and recommend appropriate repairs.
- Troubleshoot complex heating and cooling problems independently.
- Perform preventative maintenance, inspections, and routine service.
- Communicate professionally with homeowners regarding equipment issues, repairs, and recommendations.
- Coordinate with the service department to complete assigned calls efficiently.
- Accurately document service work, repairs, and recommendations.
- Participate in a rotating on-call schedule.
- Maintain company equipment, tools, and vehicle in a professional manner.
Qualifications
- Ideally 5–7+ years of hands-on HVAC service and troubleshooting experience.
- Strong understanding of residential heating and cooling systems.
- Ability to independently diagnose and repair HVAC equipment.
- Experience with oil-fired, propane, natural gas, and/or air conditioning systems.
- Strong mechanical aptitude and electrical troubleshooting skills.
- Ability to communicate professionally with customers and coworkers.
- Valid driver's license.
- Applicable licenses and certifications required to perform assigned HVAC work.
Preferred Qualifications
- Massachusetts Oil Burner Technician License – preferred, but not required.
- Experience servicing and troubleshooting oil-fired heating equipment.
- Familiarity with propane heating systems and related service procedures.
- Experience with boilers, furnaces, and hydronic heating systems.
- Experience servicing ductless mini-splits, heat pumps, and central A/C systems.
- EPA certification appropriate for refrigerant-related work.
- Experience handling complex service calls with minimal supervision.
- Experience working in residential and light commercial environments.
You do not need experience with every type of equipment listed to be considered. We are especially interested in technicians with strong troubleshooting abilities who are willing to learn additional systems.
Schedule & On-Call Rotation
- Full-time, primarily daytime hours.
- Typical schedules are approximately 7:30 AM–3:30 PM or 8:00 AM–4:30 PM.
- Limited overtime under normal circumstances.
- Rotating on-call coverage of approximately one week every nine weeks.
- On-call frequency may decrease as additional technicians join the rotation.
Snow’s emphasizes a healthy work-life balance and works to keep overtime and emergency call responsibilities manageable.
Benefits & Perks
- Medical, dental, and vision insurance.
- 401(k) with 4% company match.
- Paid time off, negotiable based on experience.
- 11 paid holidays.
- Company-provided service vehicle that technicians can take home.
- Company gas card.
- Company-provided uniforms and uniform service.
- Company-provided specialty tools and diagnostic equipment, including combustion analyzers and other larger equipment.
- Company phone available for on-call technicians.
- Employee discounts and perks across affiliated Snow’s businesses and services.
- Established service team with experienced management and technical support.
Technicians are generally expected to provide their own basic hand tools.
Why Join Snow’s Fuel Company?
Snow’s Fuel Company is an established, locally rooted heating, cooling, and fuel services provider serving the Lower Cape Cod community. With a strong customer base and a variety of heating and cooling equipment to work on, Snow’s offers experienced technicians the opportunity to put their troubleshooting skills to work year-round.
Unlike companies that require constant overtime or frequent emergency coverage, Snow’s offers a manageable on-call rotation, consistent daytime hours, and a supportive service environment.
You'll have access to a take-home company vehicle, specialty tools, competitive benefits, and an established team of technicians and managers.
For experienced technicians looking to take on more challenging service work, there may also be opportunities for additional responsibility and future advancement within the service department.
If you're an experienced HVAC Service Technician who enjoys troubleshooting, values a consistent schedule, and wants to work for an established company on Cape Cod, we'd like to hear from you!