Family Child Care Senior Case Manager

Job Description

Job Description

About JPNDC

Jamaica Plain Neighborhood Development Corporation (JPNDC) is a grassroots community development corporation anchored in 47 years of community organizing and resident leadership. We seek to help transform the lives and amplify the voices of Boston residents who have been excluded from prosperity by an inequitable economic system. We build affordable housing that allows people to thrive, provide economic prosperity services that help people build on their strengths, and organize people to pursue the changes they desire. Based in Jamaica Plain, we envision an equitable and inclusive Boston in which all people have access to secure housing, economic prosperity for their families, safe and vibrant childcare, and neighborhoods with strong community relationships, political power, and opportunities to fulfill their potential.

JPNDC's Family Childcare program (FCC) is a system of 80+ independent licensed early educators offering childcare in their homes to low-income children with public childcare subsidies. JPNDC supports educators in providing high-quality early education and care designed to prepare children for success in school and life. We also support families through an array of wraparound services and enrichment activities.

What We Offer

JPNDC offers an extensive benefits package!

• Up to 90% of individual insurance premiums paid for health insurance, vision, and Altus dental insurance.
• Two weeks of vacation plus one week at the end of the year and 14 recognized holidays per year.
• Employer-paid life & disability insurance and a vested 403b retirement plan.
• CEU Credit or comparable training offers to support professional development in areas of DEI, economic and workforce development, early childhood education, and affordable housing and real estate finance.

The Role:

The Sr. Case Manager will join the Family Child Care team, reporting directly to the Director of Family Child Care. As a dedicated and skilled professional, the Sr. Case Manager will serve as the primary liaison for our priority populations, including DCF, young parents under 24, and families experiencing homelessness. In collaboration with various agency partners, the Sr. Case Manager will support individualized family needs, facilitate tailored Family Plans, and conduct developmental evaluations. This role is ideal for an experienced social service professional who is passionate about making a positive impact in the community by supporting staff and the families and children in the FCC program, particularly those with high needs facing challenging circumstances.

Duties:

• Primary liaison for our priority population such as: DCF, Young Parents Under 24, and Families Experiencing Homelessness.
• Supervises and attends regular meetings with DCF, Shelter Systems, or other family service agencies.
• Responsible for supporting the contractual needs of the children and families including referrals to community resources and multi-agency reporting as required.
• Responsible for developing strategies for cross-department referrals with JPNDC Family Mobility Services to develop Individualized Family Plans and goal-setting plans tailored to each family's needs and goals.
• Oversees staff and performs developmental evaluations such as: ASQ's/ASQ-SE's for newly enrolled and families as needed.
• Facilitates and supports staff in parent workshops, education, self-sufficiency, and other related enrichment activities for the priority population.
• Provides families with high-level and ongoing support in navigating referral processes such as: Early Intervention, Public School Systems, Public Assistance Benefits, and/or Hospitals.
• Responsible for providing one-on-one assistance and referrals to senior staff to help identify high-needs families.
• Conduct routine home visits to educator programs and prepare related reports.
• Other duties as assigned by supervisor.

Qualifications:

Required:

• Bachelor's degree in Social Work or a related Human Services Degree.
• Bilingual (English/Spanish/Haitian/Cape Verdean Creole).
• Minimum 3 years direct service experience (1+ yr supervisory) in one or more of the following: working with families of underprivileged socio-economic backgrounds, working with multicultural populations meeting diverse family needs, stabilizing challenging circumstances, & supporting children and families who have experienced trauma.
• Minimum 3 years of direct service experience in early education programming/administration.
• Ability to nurture relationships across services and resources agencies.
• Sensitivity to and experience with handling confidential information and interactions, interacting in a culturally appropriate and responsive manner with a wide range of individuals.
• First Aid and CPR certified (certification training available).
• Demonstrated knowledge of DEEC policies and regulations, Quality Rating Improvement System (QRIS), and early education credentialing programs.
• Able to use own vehicle for work daily.

Preferred:

• LSW or mental and/or behavioral health curriculum training and licensing preferred.
• Master's Degree, LSW in mental and/or behavioral health or related certification.
• 5+ years in Early Childhood Education, Child Development, or related field.

Key Skills:

• Must be a team player.
• Excellent crisis management skills with the ability to multi-task in a fast-paced environment.
• Highly organized, strong attention to detail, and solution-oriented.
• Ability to work flexible schedule consistent with program hours of operations/business needs.
• Ability to multi-task in a fast-paced environment.
• Excellent oral and written communication skills.
• Highly proficient in Microsoft Office and online internet CRM and virtual meeting platforms. Must be familiar with CCFA, EEC, and DCF systems and reporting requirements.

Employment Terms/Compensation:

This is a full-time, salaried position with a generous benefits package. Salary range is $85,000 - $95,000.

Applicants must submit both a resume and a cover letter to be considered for this position.

JPNDC is an Affirmative Action/Equal Opportunity Employer

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