Job Description
Job DescriptionAbout Franklin Pierce UniversityFranklin Pierce University is a student-centered institution with a strong commitment to academic excellence, community, and student success. Our Registrar's Office plays a central role in the student experience — connecting academic policy, technology, and records administration to support students from enrollment through graduation. We are seeking a detail-oriented higher education professional ready to contribute to a collaborative and service-focused team.
The OpportunityAs Associate Registrar, you will work closely with the University Registrar to manage a broad range of academic records, scheduling, and student services functions for the Rindge campus. This role is well-suited for an experienced higher education professional who is organized, proactive, and committed to delivering accurate, timely service to students, faculty, and staff.
This is a hybrid position requiring a minimum of two days per week on-site at our Rindge, NH campus.What You'll DoAcademic Scheduling & Registration
- Lead the creation, review, and management of class schedules for the University
- Create final exam schedules for the Rindge campus
- Oversee classroom assignments for the Rindge campus
- Manage course waitlists, section changes, and registration processes
Graduation & Degree Conferral
- Manage the graduation process, including application processing, final degree audits, updating Jenzabar J1, and completing degree conferrals
- Determine and communicate graduation-related timelines, deadlines, and documentation requirements
Student Records & Special Populations
- Coordinate processing for special student groups: honors, study abroad, re-admits, transfers, consortium students, athletes, and more
- Manage Declaration of Major/Minor/Certificate processes, substitutions, waivers, and degree audit adjustments
- Post transfer credits and facilitate readmit audit adjustments
- Update National Student Clearinghouse as needed
Technology & Systems
- Support implementation of new technologies and lead training on emerging systems
Community Support
- Ensure timely training and communication to University on registration, course scheduling, grading, and other Registrar Office updates
Leadership & Collaboration
- Manage academic standing processes and advisor assignment/management
- Support accreditation, licensing, and strategic planning initiatives
- Serve on university committees and participate in professional development conferences
- Supervise Registrar staff and work-study students as needed
- Champion continuous improvement in office efficiency and administrative best practices
- Back-up to University Registrar in various processes and procedures.
What We're Looking ForRequired Qualifications
- Minimum of 2 years of experience in higher education administration
- Demonstrated knowledge of FERPA and the ability to maintain strict student record confidentiality
- Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Strong verbal and written communication skills; able to convey complex information clearly and diplomatically
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and database systems
- Ability to work independently as well as collaboratively across departments
Preferred Qualifications
- 2+ years of experience working directly in a Registrar's Office
- Experience with Jenzabar J1
- Background in academic scheduling or degree auditing
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