Information Technology Support Specialist

Job Description

Previous working experience with Pharma Laboratory is required.

Required experience in Windows Refresh, imaging, migration, and deployment.

Troubleshoot and resolve incidents for desktops/laptops hardware and software issues.

Installing and configuring County standard Hardware and Software

Installing and maintaining hardware and computer peripherals.

Installing and upgrading operating systems and computer software.

Troubleshooting networking and connection issues.

Advising on software or hardware upgrades.

Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines