<h3>Job Description</h3>
Job Description
Preferred Search Group is partnering with a top-rated orthodontic practice in the Melrose, MA area to find a Front Office Specialist/Patient Concierge. The ideal candidate will have a strong attention to detail, excellent customer service skills and empathetic in nature.
Schedule:
Monday-Thursday (8a-5:30p)
Friday (8a-3p)
Duties:
<ul>
<ul>
<li>Scheduling patient appointments</li>
<li>Checking in and out</li>
<li>Greeting patients and providing a high level of of customer service and patient experience</li>
<li>Answering phones</li>
<li>Collection payment</li>
<li>Answering questions that patients may have</li>
</ul>
</ul>
Requirements
<ul>
<li>Experience in customer service, retail, healthcare or related field</li>
<li>High School Diploma</li>
<li>Proficient with Microsoft Office Suite, Google and sufficient typing abilities</li>
<li>Self-starter and self-directed</li>
</ul>
Benefits
Health Insurance 
401K with match
Free orthodontic care for employee and family (after 1 year of employment)
Paid time off

Orthodontic Patient Concierge

Job Description