Job Description
Job DescriptionJob Title: Applications EngineerAbout the Company:Established in 1958- We are one of the largest privately owned machine tool importers in North America. Focused on designing and implementing custom machining setups, including machine tool selection, automation integration, and turnkey automation cells with more than 375 employees, nine technology centers, one high precision machining center, and has installed more than 40,000 machines throughout North America.Position Overview:This position is responsible for supporting the application, setup, programming, and operation of CNC machines. The ideal candidate will have expertise in CNC programming, machining processes, and the ability to support customers with technical issues.Benefits:
- Medical, Dental, Vision, Paid time off, Education Assistance, 401(k) Plan, and great opportunity for career growth.
Key Responsibilities:
- Technical Support: Provide technical application support to customers, both remotely and on-site, ensuring CNC machines are running efficiently.
- Machine Setup & Operation: Assist in the initial setup and configuration of CNC machines, ensuring optimal machine performance.
- Programming & Troubleshooting: Develop, modify, and optimize CNC programs. Troubleshoot and resolve any issues related to machine operations, including software and hardware challenges.
- Customer Training: Train customers on CNC machine operations, programming techniques, and machine maintenance to maximize productivity and ensure safety.
- Documentation: Create and maintain detailed documentation for programming, procedures, and troubleshooting steps.
- Product Testing: Conduct tests and demonstrations of new CNC systems, providing feedback to engineering and product development teams.
- Collaboration: Work closely with sales teams to tailor CNC solutions to customer needs.
- Continuous Improvement: Stay up-to-date with advancements in CNC technology, integrating new features and methods to improve efficiency.
Qualifications:
- Education: Bachelor’s Degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or related field. Relevant certifications and training in CNC technologies are a plus.
- Experience: Minimum of 5 years of hands-on experience with CNC machine operation, programming, and applications in manufacturing or production environments.
- Skills:
- Proficiency with CNC programming languages (e.g., G-code, M-code, Fanuc)
- Strong knowledge of CNC machine types (e.g., mills, lathes, multi-axis machines).
- Understanding of machining processes, cutting tools, and materials.
- Experience in troubleshooting and resolving technical issues with CNC equipment.
- Excellent problem-solving and analytical skills. Strong communication skills for customer support and internal collaboration.
- Ability to train and mentor staff or customers effectively.
- Experience with CAD/CAM software
- Familiarity with automation and robotics in CNC manufacturing environments.
- Project management experience is an advantage.
Work Environment:
- This position may require travel to customer sites for installations, training, and support.
- The role involves a mix of office work (technical support, programming) and fieldwork (on-site troubleshooting and customer interaction).