Front Desk Coordinator Dental Office

Job Description

Job Description

We’re looking for a proactive, resilient and high-energy Front Office Coordinator who loves the challenge of a busy schedule and thrives on creating a five-star patient experience. If you’re a master of multitasking and a natural problem-solver who can handle scheduling efficiently and provide customer service with a smile—we want you on our team!

Key Responsibilities

• Greet and welcome patients with a warm, professional demeanor.
• Schedule, confirm, and manage patient appointments efficiently.
• Answer phones and respond to patient inquiries regarding appointments and services.
• Verify dental insurance eligibility and benefits.
• Process payments, manage billing, and file insurance claims.
• Maintain accurate and up-to-date patient records.
• Help manage the office schedule to ensure a smooth patient flow.

Qualifications

• Previous experience in a bank, dental or medical office setting is preferred.
• Proficiency with Apple computers
• Strong organizational and communication skills.
• Comfortable collecting patient payments.
• A high school diploma or equivalent.
• Dental insurance knowledge is a plus.
• Fast learner for on-the-job training

Working Hours

Must be available to work evenings.

Monday: 7h30AM-6h30PM

Tuesday: 7h30AM-6h30PM

Wednesday: 7h30AM-6h30PM

Thursday: 7h30AM-4h30PM

Friday: OFF

What We Offer

• Around 38 hrs/week, No Friday, No weekend *Must be available to work evenings.*
• Full-Time Benefits: 401K, employee discount and personalized benefits to be discussed.

***Please, provide an up-to-date resume.***

Work Location: In person