Job Description
Job Description
Service Manager Job Description
Qualifications
- Minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Clean driving record and ability to maintain a valid driver's license
Responsibilities
- As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned