IT Endpoint Specialist

Job Description

Job Description

Rochester Electronics is immediately hiring for an IT Endpoint Specialist!

At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say their employees are their most important asset. At Rochester Electronics, we mean it!

• Outstanding low-cost medical, dental, vision, and prescription drug coverage, Rochester pays 92% of the premiums on behalf of its full-time employees
• Paid time off, including vacation, sick, and holiday
• Generous match 401K program
• Tuition reimbursement
• Flexible spending account

And so much more!

General Summary

The IT Endpoint Specialist will help deliver secure, reliable, and user-focused endpoint experience for the IT Microsoft 365 & Endpoint Services team working collaborative with IT Operations, Service Desk, and Security teams. Support the deployment and management of endpoint devices across both on-premises infrastructure and cloud environments, contributing to system performance, security, and user productivity. Assist in administering Microsoft Intune for endpoint management, SmartDeploy for device imaging, and Microsoft 365 cloud services. Support efforts to maintain a strong security posture by applying Zero Trust principles, device compliance, Conditional Access, and Microsoft Entra identity governance. This role also contributes to efforts in hardening Microsoft 365, Azure, and Entra environments by aligning endpoint configurations and access policies with compliance requirements and industry best practices. Actively participate in troubleshooting, scripting automation, and supporting projects that improve endpoint operations and the user experience. Work hour flexibility is necessary when needed to support urgent issues or perform work during scheduled outages. Expect there to be weekend work, though rarely more than 6 hours a month, and usually with several other team members.

Responsibilities

• Participate as a key member of the Endpoint Management team to support deployment, security, and lifecycle management of Windows and mobile devices (iOS/Android).
• Assist in managing endpoint policies, device profiles, and compliance settings using Microsoft Intune.
• Support the SmartDeploy imaging process for on-premises Windows devices, including image deployment and updates.
• Help secure Microsoft 365 apps (Exchange, SharePoint, Teams, OneDrive) using Conditional Access, MFA, and DLP policies.
• Monitor endpoint health and performance; assist with troubleshooting and issue resolution.
• Help develop and maintain patch management workflows to ensure timely security and software updates.
• Use automation scripts (e.g., PowerShell, Intune) to improve operational tasks.
• Support IT Security in enforcing compliance policies, monitoring threats, and responding to audit and remediation needs.
• Maintain documentation for device configuration, imaging, security procedures, and management practices.
• Assist with enrollment, provisioning, and de-provisioning of endpoints using Intune, Autopilot, and SmartDeploy.
• Apply Conditional Access policies to help ensure secure access to organizational systems.
• Contribute to the ongoing hardening and governance of Microsoft 365, Azure, and Entra tenants under the direction of senior team members.
• Stay current with trends in endpoint management, cloud security, and Microsoft technologies to support continual service improvements.
• Maintain positive and cooperative communications and collaboration with all levels of employees, cross-functional project teams, customers, contractors, and vendors.
• As urgent issues surface outside of business hours will be available to assist.
• Attend staff and client meetings, as required.
• Provides informal guidance to existing and new team members, as well as training others across multiple shifts.
• Maybe assigned or requested to perform other duties not mentioned above.

Qualifications

• Bachelor of Science degree required in computer science, information systems, or a related field; Equivalent technical certifications or training may be considered as a substitution for a college degree.
• 4-6 years of experience in endpoint management or IT systems administration.
• 4 years of hands-on experience with Microsoft Intune (Endpoint Manager) for device configuration and compliance.
• Familiarity with Windows device imaging tools such as SmartDeploy or similar platforms.
• Basic knowledge of Conditional Access, MFA, and DLP.
• Understanding endpoint patching and scripting tools (e.g., PowerShell).
• Prefer experience managing mobile devices (iOS/Android) in a corporate environment.
• Exposure to Microsoft 365 cloud technologies, Azure Active Directory, and Microsoft Entra strongly preferred
• Hands-on knowledge of Zero Trust security concepts and their application in endpoint management.
• Proficient experience participating in governance or hardening activities for Microsoft cloud services.
• Ability to work with a team, as an individual contributor, or independently with little or no direct supervision in a fast-paced, changing environment.
• Strong verbal and written communication skills, with the ability to professionally and effectively communicate at multiple levels in the organization.
• Ability to leverage and/or engage others to accomplish projects.
• Proficient with Microsoft Office® software suite
• Multitasks, prioritizes, and meets deadlines in a timely manner.
• Strong organizational and follow-up skills, including attention to detail.
• Positively support the company’s culture and maintain strict adherence to work policies and practices set forth.

Rochester Electronics is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, veteran status, or other characteristics protected by applicable law. Rochester Electronics is committed to a culturally diverse workforce.