Internal Service Advisor - Tulley BMW Manchester

Job Description

Job DescriptionDescription:

Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.

Internal Service Advisor – Tulley BMW Manchester

We’re a family-owned, high-volume BMW dealership looking for a dependable Internal Service Advisor who wants to build a long-term career with a stable, well-run organization. This role supports the internal reconditioning process and plays a key part in keeping our service and sales teams moving efficiently.

What You’ll Do

• Write and manage internal repair orders for trades, loaners, and all other inventory vehicles
• Work closely with technicians, parts, sales, and recon to keep work flowing smoothly
• Track repair progress and communicate clearly to avoid delays
• Ensure repairs meet Tulley and BMW standards
• Keep repair orders accurate, organized, and audit-ready

What We’re Looking For

• Service advisor or internal advisor experience not required
• Strong organization, follow-through, and communication skills
• Ability to handle a fast pace while doing things the right way
• Team-first mindset and pride in consistent, quality work

Why Work With Us

• Family-owned dealership with long-tenured leadership and staff
• Supportive, respectful culture where people are valued and heard
• Internal-only role — no retail customer pressure
• Opportunities to grow within service or fixed operations over time
• Stable, long-term position for someone looking to put down roots

Requirements:

• Valid Driving License;
• Acceptable Driving Record;
• Excellent verbal and written communication skills;
• Excellent time management skills;
• Excellent organization skills and attention to detail.

Tulley Advantage:

• Competitive Compensation;
• Paid Time Off: Vacation Time | Personal Time | Holiday Time
• 401(k) plan with dealer contribution;
• Employee Assistance Program (EAP);
• Insurance: Medical, Dental, Vision, Accident
• Disability Coverage: Short Term & Long Term
• Voluntary Life and AD&D Coverage;
• Employer Paid Life Insurance Policy.

Equal Opportunity Statement:

Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.