Counseling and Advocacy Manager

Published: 6/14/2022

Education

Job Description

Monday-Thursday: 9am-5pm (after 90 days they can have a hybrid schedule, 1 day/week can be remote - can only be a Monday or a Thursday to work remotely. Office is closed on Fridays)

Essential Duties and Responsibilities:

Supervise survivor services staff, counselors/advocates, volunteers, and interns
Create and oversee program planning, logic models, and workplans
Develop and maintain working relationships with community service organizations, therapeutic partners, and systems of care (medical, legal, public assistance, etc.)
Collaborate with Driving Hope team regarding issues related to survivor advocacy to increase community outreach efforts
Educate internally and externally on issues related to trauma informed survivor such as health and racial equity, immigration, language access and inclusion, etc.
Maintain an empathetic, courteous, accepting office environment conducive to good staff morale and performance
Provide trauma informed 1:1 counseling
Provide oversight and assistance with new referrals, and make assignments to counselor/advocates based on survivor need
Oversee and facilitate as needed survivor support groups rooted in psychoeducation, therapeutic, wellness and reflection, and/or skills-based practice
Complete regular data collection and reporting, grant writing, and budgets as needed
Other related duties as determined by direct supervisor

Requirements:

Advanced Degree in related field or equivalent work experience (e.g., social work, sociology, psychology, community organizing, human services, etc)
A license in social work or mental health counseling preferred (LCSW, LICSW, LMHC)
3-4 years of experience working in crisis intervention or systems-based advocacy services (e.g., medical, legal, public assistance, housing, etc)
Experience developing and implementing culturally competent programs and services
Management and supervision experience, especially in building high performing teams\
Mature clinical judgment and leadership, who can inspire and support the growth of their staff
Experience working with, and delivering services for, historically underserved populations (e.g., youth of color, LGBQ/T, refugees and immigrants, men and boys, people with disabilities, etc.)
Must have recordkeeping, organizational, and time management skills
Lived experience with sexual violence, systems work, and volunteerism
Good relational and public speaking skills, writing skills, and a passion for social justice and change
Ability to travel in Lowell, within state, and work evenings and weekends as necessary
Bilingual & bicultural (Spanish, Haitian Creole, or Khmer, highly desired)
Trained RCC Counselor or ability to begin RCC training within 1 month of hire