Installation Technician

Job Description

Job DescriptionPosition Overview

Located in Norwell, MA, a charming town known for its rich history and vibrant community, we are seeking an experienced Installation Technician to lead and support the installation, commissioning, troubleshooting, and maintenance of mission-critical low-voltage systems throughout New England.

The ideal candidate will have hands-on experience with security systems, audio/visual systems, wireless communications, and low-voltage cabling, and be comfortable working on medium to large-scale projects.

Key Responsibilities

• Lead and support the installation, repair, maintenance, and commissioning of low-voltage systems.
• Work with systems including CCTV/video surveillance, access control, intrusion detection, audio/visual systems, and wireless communications.
• Install and terminate low-voltage cabling.
• Perform cable management and device installation.
• Troubleshoot, diagnose, and repair systems and equipment.
• Complete project documentation, including commissioning reports, test reports, as-built documentation, and system certifications.
• Provide regular project status updates.
• Identify and report non-compliant project, site, or system conditions.
• Ensure technology systems meet applicable standards, policies, procedures, and best practices.
• Read and interpret project scopes, one-line drawings, floor plans, specifications, submittals, installation manuals, and test reports.
• Follow proper cabling practices for category-rated and multi-conductor cabling.
• Perform fire stopping on penetrations made or identified during work.
• Configure and troubleshoot basic wired and wireless network connectivity.
• Assist with system integration involving hardware and software.
• Use low-voltage crimping tools, meters, toners, and other construction/testing equipment.
• Work independently while coordinating effectively with project teams.

Required Qualifications

• High school diploma or equivalent.
• 3 years of experience installing and commissioning low-voltage/data communication systems.
• Experience with CCTV, access control, intrusion systems, audio/visual systems, and wireless communications.
• Massachusetts Class D Security Systems Technician License – REQUIRED for MA security work.
• Ability to independently lead or manage medium to large-scale projects.
• Ability to read and interpret technical drawings, project scopes, floor plans, specifications, and installation documentation.
• Strong knowledge of low-voltage cabling installation and termination.
• Experience with fire stopping.
• General understanding of wired and wireless networking.
• Ability to configure and troubleshoot basic LAN and Internet connectivity.
• Understanding of system integration between hardware and software.
• Valid driver's license.
• Reliable transportation.
• Ability to travel throughout New England, including MA, RI, NH, and ME.
• Ability to work evenings, overnight shifts, and weekends when required.
• Ability to participate in an on-call rotation.

Preferred Qualifications

• Experience with Nurse Call systems.
• OSHA 10 certification.
• Experience with one or more of the following systems: Genetec, DMP, Avigilon, Hirsch, Bosch, Milestone, Ceragon, Cambium, Siklu.
• Firestop certification, such as Hilti or 3M.
• Rhode Island TST Data License.
• Boom lift or scissor lift certification.

Physical Requirements

• Ability to see and hear clearly.
• Ability to distinguish colors, with or without correction.
• Ability to use hands and arms for reaching, handling, pulling cables, and operating tools.
• Ability to coordinate hand and eye movements accurately.
• Ability to climb ladders and maintain balance.
• Ability to lift, carry, or push up to 50 lbs.
• Ability to crouch, stand, and walk for extended periods while carrying equipment.

Compensation & Benefits

• $40–$50/hour, depending on experience, qualifications, certifications, and skills.
• Comprehensive benefits package.