Hearing Instrument Specialist - Holyoke, MA (PT Temp to Permanent)

Job Description

Job Description

About Us:

Holyoke Medical Center is a community-focused, not-for-profit healthcare organization serving a diverse, multicultural population across Hampshire and Hampden County. Our Speech & Hearing department provides comprehensive diagnostic and rehabilitative hearing care within a collaborative, interdisciplinary hospital environment. We prioritize quality, access, and continuity of care over high-volume sales, integrating hearing health into the broader continuum of patient wellness.

Position Summary:

The Licensed Hearing Instrument Specialist will provide patient-centered hearing evaluations, hearing aid fittings, and follow-up care in alignment with hospital standards and state licensure requirements. The role works closely with audiologists and other clinical teams to deliver coordinated care for outpatient populations.

Key Responsibilities:

• Perform comprehensive hearing aid assessments and hearing aid fittings.

• Counsel patients and families regarding hearing loss, device use, and communication strategies.

• Collaborate with audiologists, otolaryngologists, and primary care providers to ensure integrated care.

• Manage follow-up appointments, adjustments, and repair coordination.

• Document services accurately within the hospital’s electronic medical record (EMR).

• Maintain compliance with all hospital, state, and federal regulations governing hearing aid dispensing.

Qualifications:

• Active Hearing Instrument Specialist license (Massachusetts) required.

• Minimum one year of experience in a healthcare or audiology setting preferred.

• Demonstrated ability to work effectively with a multicultural patient base and varied payor mix.

• Excellent communication, organizational, and clinical documentation skills.

• Strong ethical standards and commitment to patient advocacy.

REQUIREMENTS:

• Associates Degree; Massachusetts Hearing Instrument Specialist license

• We Offer Competitive compensation and hospital benefits.

• Access to leading-edge technology and collaborative interdisciplinary support.

• Regular daytime hours within a stable, hospital-based practice setting.

• Opportunities for professional development and career growth.