Job Description
Job Description
Audiology Assistant (PT)
Employment type: Part time, M,W,F flexible hours
Holyoke Medical Center is a community-focused, not-for-profit healthcare organization serving a diverse, multicultural population across Hampshire and Hampden County. Our Speech & Hearing department provides comprehensive diagnostic and rehabilitative hearing care within a collaborative, interdisciplinary hospital environment. We prioritize quality, access, and continuity of care over high-volume sales, integrating hearing health into the broader continuum of patient wellness.
Position Summary:
The Audiology Assistant supports the clinical operations of the hospital’s audiology team under the direct supervision of a licensed Doctor of Audiology. This position is ideal for a 2nd- or 3rd-yearAu.D. student seeking hands-on clinical experience in both technology and patient care. The role offers flexible, part-time hours and the opportunity to learn within a collaborative, professional environment.
Responsibilities:
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Assist with patient history intake and documentation.
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Order, receive, and prepare hearing aids and related technology for appointments.
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Troubleshoot hearing devices, coordinate manufacturer repairs, and draft requests for authorizations.
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Provide instruction to patients and families on the use and care of prescriptive hearing technology.
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Schedule appointments and support day-to-day operations within the department.
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Maintain organization of clinical equipment, supplies, files, and records.
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Support community hearing health initiatives as assigned.
Qualifications:
Candidates must provide evidence of one of the following educational pathways:
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Bachelor's Degree with a major in Communication Disorders;
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Bachelor's Degree and certificate from a Board-approved Speech Language Pathology or Audiology Assistant program; or
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Associate's, Bachelor's or advanced degree with 18 semester credit hours in Speech Language Pathology and/or Audiology, including 6 credits in disorders of speech, language or hearing or other coursework as approved by the Board.
Additional Requirements:
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Experience with hearing aid cleaning, minor repairs, and able to provide some supportive assistance with educating individuals on use and care of the device.
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Eligible to become licensed as an Audiology Assistant in the State of Massachusetts.
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Hearing Instrument Specialist licensure also considered.
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Strong organizational, communication, and interpersonal skills.
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Demonstrated professionalism and interest in technology and patient-focused care.
Why Join Us:
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Gain hands-on experience in a respected hospital audiology program. Work closely with experienced Doctors of Audiology in a supportive learning environment.
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Flexible schedule — ideal for graduate students balancing coursework and clinical development.
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Contribute to community-based hearing health within a multicultural patient population.