Front Desk Medical Receptionist

Job Description

Job Description

Northeast Gastroenterology Associates is seeking an experienced, friendly, and organized Front Desk Medical Receptionist to join our growing team. We are looking for someone who enjoys working with patients, thrives in a fast-paced medical office, and is committed to providing exceptional customer service.

Responsibilities

• Greet patients and complete check-in and check-out.
• Verify insurance eligibility and obtain necessary referrals/authorizations.
• Schedule office visits and procedures.
• Collect patient co-pays and outstanding balances.
• Answer and direct incoming phone calls in a professional manner.
• Process credit card payments and maintain accurate payment records.
• Update patient demographics and insurance information.
• Scan and upload documents into the electronic medical record.
• Assist with general administrative duties and support the clinical team as needed.

Qualifications

• Previous medical front desk experience preferred (1-2 years).
• Experience with insurance verification and medical scheduling.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with computers and electronic medical records (EMR experience preferred).
• Dependable, professional, and team-oriented.

Schedule

• Monday – Thursday