Job Description
Job Description
Mon-Fri 8-4:3:30
Summary of Responsibilities:
To process customer orders in a timely manner, utilizing customer-specific websites or email addresses and mandated parameters. Schedule customer pick-ups and alert customers when their assigned carriers do not meet their schedules.
Essential Functions:
- Maintain a clean, organized office environment.
- Continuously read, assimilate, and apply customer compliance instructions and timetables to prevent non-compliance penalties and charges.
- After initial routings have been entered, send sales orders and all related customer routing documents to the Sardis facility. Assist the Sardis team with any potential customer issues/compliances.
- Create all customer documents based upon their requirements (Pick Tickets, Shipping Labels, Master BOL’s, Custom Documents, Quick Base entries, etc.).
- Create daily shipping schedules and coordinate with Shipping/Warehouse Managers on the daily shipping schedule. Work closely with customer-specific trucking companies by assigning pickup appointments that comply with customer standards.
- Communicate and interact with Shipping/Warehouse Managers, Customer Service, and Distribution Managers to ensure smooth flow of shipments, satisfying all Customer Compliance demands, and avoiding penalties or fines.
- Immediately report any issues with product or equipment, unsafe conditions, or actions of other employees to the Logistics Manager.
- Perform other duties as assigned by the Logistics Manager (or designee).
Required Skills:
- Required to work safely, following all company safety rules and procedures.
- Good basic math, reading, writing, and communication skills.
- Ability to maintain a good attendance record.
- Working knowledge of computers and printers.
- Experience using Microsoft Office products and IQMS applications.
Competencies:
- Commitment to workplace safety: follow policies and procedures, wear proper PPE in designated areas, complete assigned training.
- Quality compliance: double-check paperwork, labels, and schedules for accuracy; identify and correct errors; follow through with missed customer pick-ups and report carrier issues through required channels.
- Attendance: maintain reliable attendance in accordance with company policy, arrive 5 minutes before shift start, take breaks only at assigned times, work entire scheduled shifts, and communicate properly when requesting time off.
Physical Requirements:
- Ability to occasionally lift and move materials up to 25 pounds.
- Ability to work in a manufacturing environment with noise, dust, and temperature variations.
Benefits
We are proud to offer a comprehensive benefits package designed to support your health, financial security, and overall well-being.
- 401(k) Matching
- Basic Life /AD&D Insurance
- Long-Term Disability
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short-Term Disability
- Paid Time Off (PTO)
The CREO Group is an Equal Opportunity Employer. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Employee may be asked by a Supervisor or Manager to perform other job-related duties. Duties, responsibilities and activities may change at any time with or without notice. This job description is not a contract for employment; either employee or CREO Group may terminate employment at any time, for any reason, without notice and without cause.