Front Desk / Program Coordinator

Job Description

Job Description

Front Desk / Program Coordinator

$18/hr | Serious applicants only

We’re looking for a dependable, organized, and people-oriented individual to join our team and help support our growing programs.

This role is a key part of keeping our academy running smoothly, from helping new students get started to supporting daily operations.

What we’re looking for:
• Reliable and punctual
• Strong communication and organizational skills
• Comfortable speaking with parents, kids, and adults of all ages
• Computer savvy and able to learn systems quickly
• Comfortable multitasking in a fast-paced environment
• Takes initiative and works independently
• Team-oriented and professional
• Comfortable with cleaning (vacuuming, mopping, bathrooms, etc.)
• Able to lift up to 20 lbs
• Comfortable handling cash and non-cash transactions
• Basic comfort using CRM systems (or willing to learn)
• Previous front desk/customer service experience preferred
• Comfortable with light/soft sales

What you’ll be doing:
• Greeting students and families
• Booking intro lessons and managing leads
• Handling calls, texts, and emails
• Assisting with memberships and transactions
• Supporting coaches and front desk operations
• Keeping the academy clean and organized

List is not all-inclusive

Must be available to work the following hours:

• Tuesdays & Thursdays: 3:00 PM – 9:00 PM

This position is for front desk operations and member experience, it is not a coaching or training role

Portuguese Speaking a plus!

If you take pride in your work and want to be part of a strong, structured team, we’d love to hear from you.

Company DescriptionMartial Arts School, Fitness

Company Description

Martial Arts School, Fitness