Job Description
Job Description WE'RE HIRING – DENTAL RECEPTIONIST!Pittsfield Dental | Pittsfield, MA
Location: 416 Tyler Street, Pittsfield, MA 01201
Pittsfield Dental is looking for a friendly, organized, motivated, and dependable Dental Receptionist / Front Desk Coordinator to join our growing dental team!
We are seeking someone who is professional, detail-oriented, has excellent communication skills, and enjoys providing exceptional patient care.
Key Responsibilities
- Greet patients warmly and provide excellent customer service.
- Schedule, confirm, and coordinate patient appointments.
- Answer phone calls, respond to patient inquiries, and manage emails.
- Verify dental insurance eligibility and benefits.
- Submit insurance claims, follow up on outstanding claims, and assist with prior authorizations.
- Explain treatment plans, insurance coverage, and patient financial responsibilities.
- Collect payments and maintain accurate patient accounts.
- Maintain patient records and ensure HIPAA compliance.
- Coordinate effectively with dentists, hygienists, dental assistants, and management.
- Help maintain an organized, efficient, and productive front desk.
Qualifications
- Previous dental front desk experience preferred.
- Knowledge of dental insurance, billing, and claims processing is a strong plus.
- Familiarity with dental practice management software is preferred.
- Excellent communication, multitasking, and organizational skills.
- Comfortable working with computers and managing multiple responsibilities.
- Professional, reliable, punctual, and team-oriented.
- Ability to remain calm and courteous in a busy dental office.
- Willingness to learn and grow with the practice.
What We're Looking For
We value employees who take initiative, demonstrate accountability, work well with others, and genuinely care about creating a positive patient experience.
Schedule: Monday–Thursday, with Fridays as needed.
Compensation: Competitive pay based on experience and qualifications.
HOW TO APPLY
Interested candidates should email their resume to:
pittsfielddentalma@gmail.com
Subject Line: Dental Receptionist Application – Your Name
Join our team and become part of a growing dental practice dedicated to providing quality patient care!
PITTSFIELD DENTAL – WE LOOK FORWARD TO MEETING YOU!